# Baskin-Robbins — Ice Cream, Cake & Deals > Mobile app for ordering ice cream treats and accessing rewards. (iPhone/iPad app by Baskin-Robbins Inc.) - Source: https://appshunter.io/ios/app/baskin-robbins/id1133765058 (this page in markdown: same URL + `.md`) - Developer: [Baskin-Robbins Inc](https://appshunter.io/developer/1133765057) - Category: Food & Drink - Price: Free - Rating: 4.30/5 from 7,038 App Store ratings · 193 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 40 MB - Languages: American English - Released: 2016-08-20 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/baskin-robbins/id1133765058/reviews.md ## What is Baskin? Experience Baskin-Robbins® at your fingertips and get the (ice cream) party started! Order cakes, scoops, shakes, and more. Join Baskin-Robbins Rewards™ for sweet rewards and offers just for you. Trusted by millions of ice cream lovers, the Baskin-Robbins® App is here to help you sweeten every moment. ## Key features - Order ice cream cakes - Order scoops and shakes - Delivery and pickup options - Join rewards program - Access exclusive offers ## Chart rankings - #83 in Top Free · Food & Drink (US App Store) ## What do users think of Baskin? Overall sentiment: negative **Pros** - 👍 Nice employee - 🚀 App works fine **Cons** - 😡 Horrible app experience - 🐛 Glitchy and unstable - 🔒 Excessive security requirements - 📍 Restrictive geofencing - 🕰️ Timed coupons/rewards - 💳 Issues with payment and rewards - 🗺️ Inaccurate menu/inventory information - 🤯 Confusing and unintuitive UI **Commonly reported bugs** - Login and account issues - Ordering and checkout problems - Rewards/coupons not working as expected **Most requested features** - Ability to order single scoops and other menu items - Option to merge gift card/reward balances - Improved app stability and reliability - Better integration with in-store experience ## Recent user reviews (10 of 193) All indexed reviews: https://appshunter.io/ios/app/baskin-robbins/id1133765058/reviews.md ### 1/5 — Menu doesn’t work *2026-08-16, version 4.16.0* The online website never loads the menu. We tried it on multiple devices, on and off WiFi. So I downloaded the app. Everything works except the menu AGAIN for ordering. Can’t rate the app any higher than 1 star if I cant use the app…. ### 1/5 — Clarksmah *2026-08-07, version 4.16.0* Terrible! Froze as soon as I tried to open it ### 1/5 — App Sucks *2026-08-06, version 4.16.0* App and customer service is NOT good! Not responsive. my account won’t log in no matter how many times I reset my password. So frustrating and I have gotten absolutely ZERO response from their email, their customer service contact form, their phone number, etc. ### 1/5 — Poor app *2026-07-26, version 4.16.0* After downloading app, it says to hit ok to enable notifications but there is no “ok” button. & the app is frozen. ### 1/5 — Bad layout *2026-07-20, version 4.16.0* It’s so confusing making an order…once you figure it out it’s fine..but sheesh ### 1/5 — Log in Problem *2026-07-15, version 4.16.0* Trying to recover my password to log in. You send a SMS verification number and when I tab out of the app it resets so even though I have the number I cannot enter it. Then it repeats the same way every time the verification number is sent. ### 1/5 — Hot Garbage *2026-07-10, version 4.16.0* This app is trash. Tried multiple times to create an account and log in to the app. I requested a password change, changed the password, and then entered the code that was sent to my phone; every single time I got an error. Requested a new code, boom, denied. ### 1/5 — Login fails every time *2026-06-20, version 4.15.0* It’s been years and the password reset/login situation has not been fixed so it’s impossible to use. I give up trying resets, etc. it’s pointless. ### 2/5 — FIX YOUR APP *2026-06-17, version 4.15.0* More times than I can remember, this app FAILS!! What’s the point in having the app if it only frustrates your customers?! ### 2/5 — Flawed *2026-06-16, version 4.15.0* This app is lacking in many ways. I do like that you can now mobile order ahead, but I do not like that the current flavors available are not accurate for the store ordering from. Also, how is it that a description of ice cream flavors is not available anywhere that I can see on the app?? People have no idea what to order (or what they CAN order if food allergies) and this is the biggest miss for me. ## Frequently asked questions about Baskin ### What can I order through the app? You can order a variety of Baskin-Robbins treats, including ice cream cakes, individual scoops, and milkshakes. The app allows you to customize and select your favorite flavors for pickup or delivery. ### How does the rewards program work? By joining Baskin-Robbins Rewards, you can earn sweet rewards and access exclusive offers. The program is designed to give back to loyal ice cream lovers with special deals and benefits. ### Is the app free to download and use? Yes, the Baskin-Robbins app is free to download. You can browse the menu, place orders, and join the rewards program without any upfront cost. ### What are the common use cases for this app? This app is ideal for ordering ice cream for celebrations like birthdays, satisfying a sweet craving, or simply enjoying a treat. It's also great for discovering and redeeming special offers through the rewards program. ## Version history (last 5 releases) ### 4.16.1 — 2026-08-18 Updates and improvements to make your Baskin-Robbins app experience better. ### 4.16.0 — 2026-07-08 Sweet updates to improve your Baskin-Robbins ordering experience! ### 4.15.0 — 2026-04-21 Ordering your favorite treats just got easier! We’ve improved how gift cards and payments work together at checkout. ### 4.14.0 — 2026-03-02 Enhancements to make your Baskin‑Robbins experience even sweeter ### 4.13.1 — 2025-12-16 Improvements and bug fixes to enhance your app experience. ## Apps similar to Baskin | App | Rating | Price | Category | | --- | --- | --- | --- | | [Dairy Queen® Food & Treats](https://appshunter.io/ios/app/dairy-queen-food-and-treats/id1359480496) | 4.7 (266,231) | Free | Food & Drink | | [Chick-fil-A](https://appshunter.io/ios/app/chick-fil-a/id488818252) | 4.9 (4,176,868) | Free | Food & Drink | | [Chipotle](https://appshunter.io/ios/app/chipotle/id327228455) | 4.7 (1,788,374) | Free | Food & Drink | | [Dunkin'](https://appshunter.io/ios/app/dunkin/id1056813463) | 4.8 (1,372,591) | Free | Food & Drink | | [Panera Bread](https://appshunter.io/ios/app/panera-bread/id692365393) | 4.9 (1,246,573) | Free | Food & Drink | | [Crumbl](https://appshunter.io/ios/app/crumbl/id1438166219) | 4.9 (5,640,000) | Free | Food & Drink | ## More apps by Baskin-Robbins Inc - [Baskin Robbins Non-US](https://appshunter.io/ios/app/baskin-robbins-non-us/id6593686611) All apps by Baskin-Robbins Inc: https://appshunter.io/developer/1133765057 ## Related topics [ice cream food](https://appshunter.io/ios/topics/ice-cream-food) · [baskin robbins](https://appshunter.io/ios/topics/baskin-robbins) · [baskin robbins ice cream](https://appshunter.io/ios/topics/baskin-robbins-ice-cream) · [baskin robbins rewards](https://appshunter.io/ios/topics/baskin-robbins-rewards) · [ice cream store](https://appshunter.io/ios/topics/ice-cream-store) · [ice cream order](https://appshunter.io/ios/topics/ice-cream-order) · [brewsters ice cream](https://appshunter.io/ios/topics/brewsters-ice-cream) · [sundays ice cream parlour](https://appshunter.io/ios/topics/sundays-ice-cream-parlour) · [summer ice cream delivery van](https://appshunter.io/ios/topics/summer-ice-cream-delivery-van) · [crispy cones](https://appshunter.io/ios/topics/crispy-cones) · [mcmoos](https://appshunter.io/ios/topics/mcmoos) · [baskin robbins pakistan](https://appshunter.io/ios/topics/baskin-robbins-pakistan) · [danzeisen creamery stores](https://appshunter.io/ios/topics/danzeisen-creamery-stores) · [dari barn](https://appshunter.io/ios/topics/dari-barn) · [nun bundt cake](https://appshunter.io/ios/topics/nun-bundt-cake) · [nun bunt cake](https://appshunter.io/ios/topics/nun-bunt-cake) · [cream stone](https://appshunter.io/ios/topics/cream-stone) · [dunkin donuts baskin robbins](https://appshunter.io/ios/topics/dunkin-donuts-baskin-robbins) · [baskin robbins puerto rico](https://appshunter.io/ios/topics/baskin-robbins-puerto-rico) · [baskin robbins pr](https://appshunter.io/ios/topics/baskin-robbins-pr) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*