# Batelco — Manage your Batelco account > Telecommunications account management and service activation app. (iPhone/iPad app by BEYON B.S.C.) - Source: https://appshunter.io/ios/app/batelco/id917267386 (this page in markdown: same URL + `.md`) - Developer: [BEYON B.S.C](https://appshunter.io/developer/694043211) - Category: Business, Productivity - Price: Free - Rating: 4.26/5 from 1,818 App Store ratings · 109 written reviews indexed - Age rating: 4+ - Requires: iOS 15 · 109 MB - Languages: Arabic, English - Released: 2015-05-07 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/batelco/id917267386/reviews.md ## What is Batelco? Experience the future of connectivity with Batelco and take control of your mobile experience in seconds. Features of the Batelco App: Activate a Voya roaming eSIM Chat with Basma, your Ai Digital Assistant Activate, renew or upgrade your plan View and manage your usage Pay your bills to earn Jawaher points Refill and unlock Prepaid rewards Book your Fiber installation appointment Shop the latest devices & so much more! Batelco App, with you wherever you go. ## Key features - Activate Voya roaming eSIM - Chat with AI assistant Basma - Activate, renew, or upgrade plans - View and manage usage - Pay bills and earn rewards - Book Fiber installation ## What do users think of Batelco? Overall sentiment: negative **Pros** - 👍 Simplifies life - 🚀 Fast and smooth - ⭐ Great app and service - 💳 Convenient payment options **Cons** - 🐛 Constant bugs and crashes - 🔄 Frequent app updates required - 🤔 Reduced features/data limits - 🔒 Login issues and unreliable - 💰 Unexpected charges and price increases **Commonly reported bugs** - Jawaher deals not working - App freezes and kicks users out - OTP verification not working - Incompatibility with newer iOS versions **Most requested features** - Restore previous app features - Improve user interface and navigation - Add more functionality (e.g. package purchases, credit transfers) - Provide better customer support and communication ## Recent user reviews (10 of 109) All indexed reviews: https://appshunter.io/ios/app/batelco/id917267386/reviews.md ### 1/5 — New update *2026-06-19, version 6.3.35* Forget the fact that the app shows blanks for the past few months, this new update is rubbish! Why do I need to sign in every time I open the app?! It’s not a bank app no need for this! ### 1/5 — Very Low Grade Application *2026-06-12, version 6.3.35* Specifically I came here to write the review . Whoever in-charge of application team , kindly use it first and then submit for app store . application is nothing just website based and display balance and validity, nothing more , always error and saying " we are currently making updates to improve your experience " how many years you need ? This is my second review, Application team should check how fast the results ?taking 5 minutes to show any data or package details. ### 1/5 — Very poor Service *2026-06-11, version 6.3.35* I didn’t receive my refund from 97 days ### 1/5 — Payment of bills *2026-06-10, version 6.3.35* Useless. Doesn’t work. ### 1/5 — Bad internet suppose to be 300 gives less than 100 *2026-05-03, version 6.3.29* More than one month visiting branch and messaging support and telling they will visit and no one cam ### 1/5 — Bill *2026-01-05, version 6.3.11* Why do we have to update the app ! Every time we need to pay the bill !! It’s sooooo disturbing ### 1/5 — Fiber speed *2025-12-12, version 6.3.7* Too slow ### 1/5 — Poor *2025-11-06, version 6.3.3* Please find a way to resolve the unlimited updates. I never opened the App without doing am update ### 2/5 — Slow internet *2025-11-01, version 6.3.3* Please improve? ### 1/5 — تخفيض مميزات الباقة *2025-09-12, version 6.2.11* عندما قررتم تخفيض الدقائق المجانية من ٢٠٠ إلى ١٠٠ هل حقا لم تشعروا بالخجل ؟!! ## Frequently asked questions about Batelco ### What can I do with the Batelco app? The app allows you to manage your Batelco account, including activating roaming eSIMs, chatting with an AI assistant for support, activating or upgrading your plans, viewing your usage, paying bills, and refilling prepaid accounts. You can also book fiber installation appointments and shop for new devices. ### Is the Batelco app free to use? Yes, the Batelco app is free to download and use. There are no charges for managing your account or accessing its features. Any costs associated with services like plan activations or device purchases are separate and handled within the app. ### How can I get help if I have an issue? You can get instant support through Basma, your AI Digital Assistant, directly within the app. This allows for quick answers to common questions and assistance with managing your services without needing to call customer support. ### Can I manage my home internet with this app? Yes, the app supports managing your home internet services. You can book your Fiber installation appointment directly through the app, indicating comprehensive management of both mobile and fiber connections. ## Version history (last 5 releases) ### 6.3.37 — 2026-06-23 Performance Improvement and UI/UX Optimizations. ### 6.3.35 — 2026-06-09 Performance Improvement and UI/UX Optimizations. ### 6.3.34 — 2026-06-04 Performance Improvement and UI/UX Optimizations. ### 6.3.33 — 2026-06-01 Performance Improvement and UI/UX Optimizations. ### 6.3.32 — 2026-05-24 Performance Improvement and UI/UX Optimizations. ## Apps similar to Batelco | App | Rating | Price | Category | | --- | --- | --- | --- | | [Zain Bahrain](https://appshunter.io/ios/app/zain-bahrain/id594243362) | 4.5 (3,739) | Free | Business | | [My stc BH](https://appshunter.io/ios/app/my-stc-bh/id853749488) | 4.8 (935) | Free | Business | ## More apps by BEYON B.S.C - [Batelco Red Box](https://appshunter.io/ios/app/batelco-red-box/id1451573584) - [Batelco Technician’s Toolbox](https://appshunter.io/ios/app/batelco-technicians-toolbox/id1451573781) - [Voya eSIM](https://appshunter.io/ios/app/voya-esim/id6748463643) All apps by BEYON B.S.C: https://appshunter.io/developer/694043211 ## Related topics [batelco](https://appshunter.io/ios/topics/batelco) · [bmmi shops](https://appshunter.io/ios/topics/bmmi-shops) · [bmmi](https://appshunter.io/ios/topics/bmmi) · [mystcbh](https://appshunter.io/ios/topics/mystcbh) · [btel](https://appshunter.io/ios/topics/btel) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*