# Batik Air — Journey Begins

> Mobile application for searching and booking flight tickets. (iPhone/iPad app by PT. KABIN KITA TOP.)

- Source: https://appshunter.io/ios/app/batik-air/id1038430077 (this page in markdown: same URL + `.md`)
- Developer: [PT. KABIN KITA TOP](https://appshunter.io/developer/1536370092)
- Category: Travel, Business
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 79 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 45 MB
- Languages: American English
- Released: 2015-09-18
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/batik-air/id1038430077/reviews.md

## What is Batik Air?

Booking your flight tickets with Batik Air is easier than ever. 
Search and book your flight tickets from anywhere within minutes.

BOOK FLIGHTS
Search and book your flights effortlessly 

FAVOURITE PASSENGERS
Add your favourite passengers details to quickly select and book tickets with just few selections, eliminating repeated entry of passenger information every time you make a booking.

MY FLIGHTS
Efficiently retrieve and view your previous bookings by performing quick search by date, destination and flight number.

PROFILE
Update and manage your profile information.

Enjoying the app, something is not working or you have suggestions? Send us your reviews!

## Key features

- Search and book flights
- Save favorite passengers
- View past bookings
- Manage profile
- Quick flight search

## Recent user reviews (10 of 79)

All indexed reviews: https://appshunter.io/ios/app/batik-air/id1038430077/reviews.md

### 1/5 — New version is useless

*2026-06-30*

The new interface is totally useless. Can’t even book flights. Need to use website. What’s the point of having an app?

### 1/5 — Everything is bad

*2026-06-01*

So the app is shockingly bad. You can book your flights in the app, but once everything is finalised, you still won’t have access to the itinerary and booking in the app. You would need to manually enter it. Like why? Every other app seems capable of doing this without so much hassle. And this is all while i am actually logged in. Next, despite paying for business class in the hopes of avoiding issues, or at least minimising the issues or having them resolved easier, alas that is not to be the case. Batikair literally does not care about its customers. Don’t matter if you pay more or pay less, they will treat you like dirt regardless. So I guess at least they are consistent. Again alas, thats where their consistency ends. I had contacted customer service to try and get some answers and compensation for their error, the feedback I got after over 2 weeks, was pretty them saying that its not their fault, gaslight me to say it is all my fact despite all contradictory evidence. I then responded to their email with evidence and they have since ghosted me. So i highly highly recommend that no one in their right minds to fly Batikair. If their obvious systems are so erroneous, can you imagine the back end? Just how trustworthy would their safety systems be?

### 1/5 — Complaint

*2026-05-29*

I am in line with the previous comments. The company is a disaster, they delayed my flights and did not take care of my hotel reservations and my paid excursions. Don't buy from this company if you want to travel quietly

### 2/5 — Need to fix bugs and update app

*2026-05-28*

There are many glitches happening on the app. They need IT to go over the app and fix and make an update to the all to make it work as it’s suppose to.

### 1/5 — Doesn’t work

*2026-04-10, version 11.2*

Can’t add trip to app the website is blocked

### 1/5 — Just use AI to write a better app

*2026-03-14, version 11.0*

Seriously, you’re a huge airline company. Use AI to code a better app. The current app version is a failure and whoever coded it should be fired yesterday

### 1/5 — DO NOT USE BATIK AIR!

*2026-02-05*

The app is not helpful at all. More over, the company never takes responsibilities when they have errors in their system. In another word, their staff will victim-blame their costumers.

### 1/5 — App is useless

*2025-12-28, version 10.0*

Keeps shutting me out.  Updated my password a few days ago and signed in and out ok.  
Know it is not recognising my sign in details again. 
Very frustrating !!!

### 1/5 — Broken

*2025-11-04*

It doesn’t work whenever I try to insert the destination City of departure. It doesn’t find anything and I cannot enter manually as well since it doesn’t recognise. So I remember you work before maybe a few months ago but it’s completely off now.

### 1/5 — Worst Airline Experience - totally Unreliable

*2025-10-20*

NOT RECOMMENDED 

I’m extremely disappointed with Batik Air. My flight was originally scheduled for 11:15 PM, but they changed it to 2:05 AM the next day without any proper explanation. I had a connecting flight to my next destination with enough time in between, but because of this irresponsible schedule change, I’m now going to miss my connection and will have to pay $1200 extra to reach my destination.

This is absolutely unacceptable and unprofessional. It shows how unreliable this airline is. My recommendation to anyone flying with Batik Air is to keep at least 6 to 7 hours gap if you have a connecting flight — or better yet, avoid this airline altogether if you don’t want your travel plans ruined.

## Frequently asked questions about Batik Air

### What can I do with this app?

This app allows you to easily search and book flight tickets from anywhere. You can also save details of your favorite passengers for faster bookings and retrieve your previous flight reservations by searching with dates, destinations, or flight numbers. Additionally, you can manage your profile information.

### How do I book a flight?

You can search for flights and book them effortlessly through the app. The app is designed to make the booking process quick and convenient, allowing you to complete your reservation from anywhere within minutes.

### Can I save passenger information?

Yes, you can add your favorite passengers' details to the app. This feature allows you to quickly select them for future bookings, eliminating the need to re-enter their information every time you make a reservation.

### How do I view my past bookings?

You can efficiently retrieve and view your previous bookings by using the 'My Flights' feature. This allows for a quick search by date, destination, or flight number, making it easy to access your booking history.

### Is this app free to use?

Based on the provided information, the app is free to use. There are no mentions of in-app purchases or advertisements, suggesting a complimentary service for booking flights.

## Version history (last 5 releases)

### 12.0.4 — 2026-07-22

Bug fixes and performance improvements.

### 12.0.3 — 2026-07-06

Stability improvement.

### 12.0.2 — 2026-07-01

-Stability improvement.

### 12.0.1 — 2026-06-30

Bug Fixes & Stability – Resolved crash issues for a smoother, more reliable app experience.
Fare Card Display – Fixed a scrolling issue on the fare card screen for easier browsing.
Add-Ons Menu – Improved handling of add-on options during booking management.
Flight Exchange Filter – Refined the flight filter during exchanges for more accurate results.
Add Trip – Fixed input restrictions when adding a trip to ensure correct entries.

### 12.0 — 2026-06-26

We've completely revamped the Batik Air mobile app with a fresh new look and improved user experience.
 
This update includes enhanced flight booking, redesigned Manage My Booking, improved login,  better performance, and general bug fixes.

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## More apps by PT. KABIN KITA TOP

- [Thai Lion Air](https://appshunter.io/ios/app/thai-lion-air/id892749109)
- [Lion Air](https://appshunter.io/ios/app/lion-air/id931907072)
- [BookCabin](https://appshunter.io/ios/app/bookcabin/id1538116351)
- [Super Air Jet](https://appshunter.io/ios/app/super-air-jet/id1542895387)
- [Lion Group Staff Portal](https://appshunter.io/ios/app/lion-group-staff-portal/id1604480028)

All apps by PT. KABIN KITA TOP: https://appshunter.io/developer/1536370092

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*