# Bay Alarm Link — user reviews > 189 indexed App Store user reviews of Bay Alarm Link by Bay Alarm Company, rated 4.10/5 from 891 ratings. - Source: https://appshunter.io/ios/app/bay-alarm-link/id1165022314/reviews - App overview in markdown: https://appshunter.io/ios/app/bay-alarm-link/id1165022314.md - Rating breakdown: 5★ 580 · 4★ 88 · 3★ 52 · 2★ 59 · 1★ 112 ## What do users think of Bay Alarm Link? Overall sentiment: neutral **Pros** - 🚀 Convenient remote access - 👍 User-friendly app - 🔒 Reliable security system - 💡 Helpful notifications - 👍 Easy to use **Cons** - 🐛 Frequent connection issues - 🐛 Slow performance and responsiveness - 🐛 Unreliable app functionality - 🐛 Glitchy and buggy - 🐛 Inconsistent experience **Commonly reported bugs** - Inability to arm/disarm system consistently - Notifications not received in a timely manner - Compatibility issues with certain devices **Most requested features** - Panic button feature - Ability to view battery status of sensors - Automatic alarm history refresh on app launch ## Newest reviews (13 of 189) ### 2/5 — Customer *2026-07-31, version 6.50.50* Bay ALARM ### 3/5 — Main Arm/Disarm Display *2026-07-23, version 6.50.49* 1. Dark red buttons and text on a black background. Too bad there aren’t color options. 2. The Arm/Disarm window was not intuitive at first use. It may require customers to ask their service technician how to arm and disarm the system remotely. Otherwise, information available such as door or window activity and code used to arm or disarm the system is very helpful. ### 3/5 — Slow, buggy *2026-07-03, version 6.50.46* Remote access is nice. But basic functionality is clunky. When alarm sounds, please display alarmed zone on app. Login is slow. Please enable changing order of multiple locations. Responsiveness is slow. ### 2/5 — Work half the time *2026-06-16, version 6.50.45* Half the time when I turn the alarms off they are still on and the alarms go off and the police come. They get mad at us when it’s the alarm company that they should be mad at. ### 3/5 — Slow, buggy *2026-05-04, version 6.50.42* Remote access is nice. But basic functionality is clunky. Login is slow. Can’t change order of multiple locations. Responsiveness is slow. ### 5/5 — Alarm app *2026-05-02, version 6.50.42* Easy to use ### 4/5 — Works great *2026-04-29, version 6.50.40* Never had any issue with this app ### 5/5 — Great app *2026-04-24, version 6.50.40* Love that I can Arm/disarm from the app. Easy to use ### 2/5 — Very unpredictable *2026-04-23, version 6.50.40* Never know if it’s going to connect to my system to allow me to arm/disarm. It’s like 50/50 whether or not it works. Great when it does! ### 3/5 — A tad antiquated *2026-04-11, version 6.50.39* It’s good for the basic. But the app looks and feels old. ### 5/5 — Great app *2026-03-14, version 6.50.37* When the app is working, it’s fantastic. When the app is down, it seems that Bay Alarm has no idea what’s happening. There is good and there is bad with this app. For this reason I give them only four stars ### 5/5 — Supervisor *2026-02-05, version 6.50.34* Great performance ### 5/5 — Reliable ❣️ *2026-02-02, version 6.50.34* Best alarm system 💥 ## Most critical reviews (10 lowest-rated) ### 1/5 — Insanely bad UX *2026-08-13, version 6.50.51* Hard to believe they get away with it to be honest. It’s beyond bad. ### 1/5 — Don’t ask. *2026-05-29, version 6.50.44* Don’t ask me to review your app. ### 1/5 — Customer *2026-05-18, version 6.50.43* Confusing app ### 1/5 — Terrible app *2026-05-09, version 6.50.42* This app is super slow and needs an update ### 1/5 — App is barely functional *2026-04-22, version 6.50.40* This app is stable at best. Half the time it doesn’t connect to my security system, whether I’m on wifi or data. The app is very slow and will often time out while trying complete a command. ### 1/5 — Unreliable and barely works *2026-04-03, version 6.50.38* Unreliable and barely works ### 1/5 — Horrible app and products *2026-02-07, version 6.50.34* Super unreliable and inconsistent operation. Would not recommend but it’s what we’re stuck with at work for now so I deal with it as best I can. ### 1/5 — Non stop battery issues *2026-01-23, version 6.50.33* Nonstop battery issues. System tells me that brand new batteries last less than a month. Volt meter says batteries are good. System won’t reset and I constantly have “low battery” issues. ### 1/5 — Terrible app *2025-09-22, version 6.50.24* This app is super slow and needs an update ### 1/5 — Too many errors *2025-05-12, version 6.50.11* Constantly making errors everyday ## Most praised reviews (10 highest-rated) ### 5/5 — Alarm app *2026-08-01, version 6.50.50* Easy to use ### 5/5 — Service *2026-07-01, version 6.50.46* Excellent service ### 5/5 — Works better then some *2026-06-24, version 6.50.46* Bay alarm app is convenient. I can arm my system and check my doorbell camera from anywhere.. works 99% of the time. Yes I highly recommend this app. ### 5/5 — Estate Manager *2026-06-17, version 6.50.46* The app gives you all the info you need if you set it up that way. Set up can be a little tricky, but worth it. ### 5/5 — Easy and Efficient *2026-06-13, version 6.50.46* I have a staff of 10 people, it makes using the alarm simple. When it is triggered, the response is swift. I feel my office is always safe. ### 5/5 — Sales mgr *2026-06-10, version 6.50.45* Great system easy to use ### 5/5 — Works great *2026-06-09, version 6.50.45* Super convenient both for every day use as well as travel. ### 5/5 — Owner *2026-06-06, version 6.50.45* Thank you ### 5/5 — Easy to Use *2026-05-15, version 6.50.44* The app has been very convenient. It runs remotely, which comes in handy if I forgot to set it before leaving on a trip. The app also ported to my upgraded phone and did not require any setup to use. ### 5/5 — Great app *2026-05-14, version 6.50.43* When the app is working, it’s fantastic. When the app is down, it seems that Bay Alarm has no idea what’s happening. There is good and there is bad with this app. For this reason I give them only four stars --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*