# Bay Alarm Medical > Manage medical alert account details and billing information. (iPhone/iPad app by Bay Alarm Medical, LLC.) - Source: https://appshunter.io/ios/app/bay-alarm-medical/id1138252468 (this page in markdown: same URL + `.md`) - Developer: [Bay Alarm Medical, LLC](https://appshunter.io/developer/1138252467) - Category: Medical, Lifestyle - Price: Free - Rating: 4.52/5 from 784 App Store ratings · 36 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 54 MB - Languages: English - Released: 2020-02-28 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bay-alarm-medical/id1138252468/reviews.md ## What is Bay Alarm Medical? Manage your Bay Alarm Medical account details and update your billing information. ## Key features - Manage account details - Update billing information - Access account settings - Secure account management ## What do users think of Bay Alarm Medical? Overall sentiment: negative **Pros** - 👍 Easy setup and user-friendly interface - 📞 Responsive monitoring center staff - 🛡️ Reliable SOS emergency button functionality - 💰 Affordable compared to alternatives - 🧠 Peace of mind for caregivers - 📱 Helpful for tracking family member location **Cons** - 🐛 Frequent app crashes and launch failures - 📍 GPS tracking unreliable and inaccurate - 🔔 Notification system inadequate (email-only, not push) - 📅 Date and time display errors that cannot be corrected - ⚠️ False fall detection alarms triggered by minor movements - 🔘 Emergency button too sensitive, easily triggered accidentally - 🔋 Poor battery life and connectivity issues - 📊 Activity tracking shows inaccurate step counts - 🐌 Slow location refresh rate - 🔊 Poor audio quality on device speaker - 💳 Payment processing failures - 🔄 Recent app updates broke functionality **Commonly reported bugs** - App will not launch or open after recent updates - App crashes on startup frequently - Date/time fields display incorrect dates and cannot be changed - GPS location shows completely wrong locations (e.g., Pacific Ocean) - Activity tracking displays zero steps despite user movement - Credit card payment processing non-functional - Emergency plan update feature returns error messages - Password reset emails not received - App not recognizing login credentials - Location history feature missing or non-functional - Fall detection triggers on minor vibrations **Most requested features** - Push notifications for emergencies and alerts - Real-time alerts for battery level, device activation, and movement - SMS/text message alerts instead of email - Location history and mapping feature - Improved GPS accuracy - Better fall detection algorithm to reduce false positives - Ability to edit and update emergency contact information within app - Alert settings for various events (low battery, on the move, etc.) ## Recent user reviews (10 of 36) All indexed reviews: https://appshunter.io/ios/app/bay-alarm-medical/id1138252468/reviews.md ### 5/5 — Great notifications from mobile site *2026-07-19, version 3.0.25* I’ve had several emergency companies. Bay Alarm Medical is the best for this old man! ### 2/5 — Too many false alarms *2026-03-12, version 3.0.23* I get fall detected messages when I shake the last few drops out of a soda can. Annoying but not a serious problem. Yesterday I was sitting quietly in a meeting of about 75 people when unit started flashing. I couldn’t run for the exit so I had to convince AI and then a human that there wasn’t a problem. I can stop wearing unit to meetings, but that opens up more possible errors. ### 1/5 — Wrong dates, times, can’t change, plus! *2026-01-06, version 3.0.20* The dates and times on this app are never correct! Undependable for people in need. ### 3/5 — Could be better *2025-12-25, version 3.0.20* The app is helpful in being able to see where my mom is. However, the user should get an alert to their phone from the app if the person uses the emergency button or has a fall (if fall detection is part of the service). Only getting alerts on the form of email type messages that have to be read is useless and not helpful in the case of an emergency. ### 2/5 — Wrong date, can’t change! *2025-12-19, version 3.0.20* The date on this app is reading 11/17/2025, and unable to change even if deleting the app, then downloading it again! Please fix! ### 1/5 — NOOOO! *2025-12-03, version 3.0.20* You just updated this app and now I am unable to track my mom!!!! I am not a happy camper!!! ### 2/5 — Wrong date, can’t change! *2025-11-21, version 3.0.19* The date on this app is reading 11/17/2025, and unable to change even if deleting the app, then downloading it again! Please fix! ### 1/5 — Too sensitive *2025-10-30, version 3.0.16* Your button cannot be worn on belt. Any SLIGHT touch by ACCIDENT sounds out the alarm Bill Stecklow ### 1/5 — Terribly behind the times *2025-10-23, version 3.0.16* This technology and app seem like they from 2008. Notification system is pointless —-which is absolutely crazy considering the urgency required for a person’s physical safety. Unbelievable really. ### 3/5 — No Push Notification *2025-05-31, version 3.0.14* App has a notification section under setting. This is very misleading. It turned on ‘Get Emergency SOS Alerts’ but this is not a push notification. Apparently if the call center sees the call as an emergency they will call. This is just redundant since there is already a call list. It would be helpful if there was push notification any time the device is activated in real time. ## Frequently asked questions about Bay Alarm Medical ### What can I do with this app? This app allows you to manage your personal account details associated with your Bay Alarm Medical service. You can also update your billing information directly through the application. ### Is this app free to use? Yes, the application is free to download and use. It provides a convenient way to access and manage your existing Bay Alarm Medical account. ### Who is this app for? This app is designed for current customers of Bay Alarm Medical. It's for individuals who need to easily access and update their account information and billing preferences. ### Can I set up a new account with this app? This application is for managing existing Bay Alarm Medical accounts. It does not support the setup of new accounts. You would need to contact Bay Alarm Medical directly for new service. ## Version history (last 5 releases) ### 3.0.25 — 2026-05-12 Bug fixes and performance improvements. ### 3.0.24 — 2026-03-26 - Added version deprecation alerts to notify when app version is no longer supported. - Prompt to update the app for continued access and best performance. - Improved update flow for a smoother and more reliable experience. - Bug fixes and performance improvements. ### 3.0.23 — 2026-02-19 - Improved device updates for a more reliable refresh experience. - Updates can continue in the background even if you leave the screen or close the app. - Automatic refresh upon entering the device page when your device info is out of date. - More consistent behaviour across supported device types. - New device connection status indicator (Online / Offline / Unknown). - Bug fixes and performance improvements. ### 3.0.22 — 2026-02-17 Improved device updates for a more reliable refresh experience Updates can continue in the background even if you leave the screen or close the app Automatic refresh upon entering the device page when your device info is out of date More consistent behaviour across supported device types New device connection status indicator (Online / Offline / Unknown) Bug fixes and performance improvements ### 3.0.21 — 2026-02-02 Made notification setup clearer by alerting you when notifications are turned on in the app but blocked in your phone’s settings. Added support for 16 KB memory pages. ## Apps similar to Bay Alarm Medical | App | Rating | Price | Category | | --- | --- | --- | --- | | [Pill Reminder Medication Alarm](https://appshunter.io/ios/app/pill-reminder-medication-alarm/id863327251) | 4.6 (4,400) | Free | Medical | | [Sleep Science Alarm Clock](https://appshunter.io/ios/app/sleep-science-alarm-clock/id966980286) | 4.4 (477) | Free | Medical | | [Pill Reminder MyTherapy](https://appshunter.io/ios/app/pill-reminder-mytherapy/id662170995) | 4.8 (8,425) | Free | Medical | | [SafeDistance: COVID-19 Map](https://appshunter.io/ios/app/safedistance-covid-19-map/id1504949620) | 2.1 (55) | Free | Medical | | [MDVIP Connect](https://appshunter.io/ios/app/mdvip-connect/id1108939704) | 1.7 (249) | Free | Medical | | [健康西城](https://appshunter.io/ios/app/id1501289760) | — | Free | Medical | ## More apps by Bay Alarm Medical, LLC - [Caregiver Tracking](https://appshunter.io/ios/app/caregiver-tracking/id1464225417) All apps by Bay Alarm Medical, LLC: https://appshunter.io/developer/1138252467 ## Related topics [bay alarm medical](https://appshunter.io/ios/topics/bay-alarm-medical) · [bay medical alert](https://appshunter.io/ios/topics/bay-medical-alert) · [free alarms medication](https://appshunter.io/ios/topics/free-alarms-medication) · [bay alarm](https://appshunter.io/ios/topics/bay-alarm) · [bay alarm connect](https://appshunter.io/ios/topics/bay-alarm-connect) · [bedford medical alert](https://appshunter.io/ios/topics/bedford-medical-alert) · [bam](https://appshunter.io/ios/topics/bam) · [aicare alert app](https://appshunter.io/ios/topics/aicare-alert-app) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*