# Bay Bank-Green Bay — user reviews

> 2 indexed App Store user reviews of Bay Bank by Bay Bank, rated 4.52/5 from 201 ratings.

- Source: https://appshunter.io/ios/app/bay-bank-green-bay/id1257221444/reviews
- App overview in markdown: https://appshunter.io/ios/app/bay-bank-green-bay/id1257221444.md
- Rating breakdown: 5★ 146 · 4★ 19 · 3★ 7 · 2★ 4 · 1★ 11

## Most critical reviews (2 lowest-rated)

### 1/5 — An app works when when it wants too.

*2025-07-26*

The app never works when I need it too. The face recognition doesn’t work, I always have to sign in twice just to view my accounts. First time it kicks me then the 2nd time it lets me in. I constantly delete and re download it at least twice a week. 
Who ever runs this needs to do better.

### 2/5 — Stupid app

*2023-01-15*

Constantly having to call the bank and unlock my acc/ change my password because the app will continue to just say I’m putting in the wrong credentials, but I’m not bc it’s the same password it’s always been. They give me a reset password and then I when I reset it, it says “you cannot have the same password as you did” like??? Then why couldn’t i log in with that password? It makes me create 10 different passwords how am I supposed to remember which one i used when you just made me change it again 4 months ago. Honestly ready to change my bank specifically because I would like to use one that has an app I can actually get to access my account on.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*