# Bay Club Connect — user reviews > 171 indexed App Store user reviews of Bay Club Connect by Bay Clubs, Inc., rated 4.80/5 from 287 ratings. - Source: https://appshunter.io/ios/app/bay-club-connect/id1450438658/reviews - App overview in markdown: https://appshunter.io/ios/app/bay-club-connect/id1450438658.md - Rating breakdown: 5★ 261 · 4★ 9 · 3★ 5 · 2★ 3 · 1★ 9 ## What do users think of Bay Club Connect? Overall sentiment: mixed **Pros** - 🚀 Easy to use - 👍 User-friendly interface - 🔒 Secure check-in with QR code - 💡 Convenient for managing membership - 🚀 Streamlined booking process - 👍 Intuitive and organized - 🚀 Efficient for checking schedules and billing **Cons** - 🐛 Buggy and crashes frequently - 🐛 Unreliable class schedules and availability - 🐛 Logging in and out issues - 🐛 Slow performance and long loading times - 🐛 Lack of integration with Apple Wallet - 🐛 Complicated navigation and poor UX **Commonly reported bugs** - Crashing and freezing issues - Unreliable class schedule information - Inconsistent login and logout functionality - Slow loading times and performance problems - Lack of integration with Apple Wallet **Most requested features** - Add Apple Wallet integration - Improve class scheduling and availability - Fix login and logout issues - Enhance overall performance and stability - Streamline navigation and improve UX ## Newest reviews (16 of 171) ### 5/5 — Convenient app *2025-10-21* Good app to consolidate all of my bay club favorites: from viewing class schedules, purchasing personal training, and asking questions about membership and overall feedback - bc connect does it all! ### 5/5 — Seamless, Convenient and Secure! *2025-10-21* I absolutely love all the new updates in the Bay Club Connect app! The barcode refreshing every 60 seconds makes me feel confident that the club is staying ahead on safety and security, protecting its members. Managing shared memberships is so simple—I can easily add or remove members with just a few taps. I also really appreciate how easy it is to ask questions and get quick, real responses from an actual person, not a bot. The app has made everything so seamless and convenient! ### 5/5 — Works great! *2025-10-17, version 3.0.238* It’s so great to see how the app just keeps getting better and better! ### 5/5 — Easy, Efficient *2025-10-16* App is super user friendly and has easy scan in access for the club. You can see everything the Club offers as far as classes and much more. Definitely recommend if you are a member. ### 5/5 — Most Improved *2025-10-16* This app is very user friendly, thanks for continuing to make changes. ### 5/5 — Easy to book *2025-10-16, version 3.0.238* Easy to book classes ### 5/5 — Bay Club *2025-10-16, version 3.0.238* Easy to use ### 5/5 — Easy to Use *2025-10-16, version 3.0.238* App works great. Smooth. Has all the information I need. ### 5/5 — Easy to use! *2025-10-16* Very easy and accessible app for anyone to use. Has everything you could ever need without the fuss. ### 5/5 — User Friendly! *2025-10-16, version 3.0.238* Very easy to use and allows access to all services and classes. ### 5/5 — Best fitness App *2025-10-16, version 3.0.238* I have been a club goer for many many years. This is by far the most comprehensive club app I have used. ### 5/5 — This app is the best! *2025-10-16, version 3.0.238* I love how I can check in with the barcode on my watch. ### 5/5 — Love It! *2025-10-16, version 3.0.238* Amazing app easy to use and navigate all my membership offers! ### 5/5 — Love the update *2025-10-16* The app has streamlined the gym check-in process for me. I love being able to quickly scan in without fuss. Additionally I can book whatever I like with convenience, and it’s super easy to pay down my account in the app as well. The refresh looks a lot better! ### 5/5 — Experience of using the app *2025-10-16, version 3.0.238* It’s made an easy check-in experience, the QR code resetting was an issue initially, but I think that was just my own problem, other than that great app interface! ### 5/5 — All information you need to know *2025-10-16* This app has everything, fitness, group classes and easy kids program sign ups. ## Most critical reviews (10 lowest-rated) ### 1/5 — You have one job *2026-02-03, version 3.0.250* Make the screen full brightness when the QR code is displayed. Like every other app does. ### 1/5 — Useless👎🏼 *2025-11-28, version 3.0.243* Only use it to check in to club. Fitness schedules are never updated. All classes listed say “yesterday” and there is literally nothing useful about this app 👎🏼👎🏼👎🏼 ### 1/5 — No Apple Wallet Integration *2025-10-21, version 3.0.238* Before my club was bought by Bay Club we had Apple Wallet integration. This app doesn’t. You have millions worth of clubs hire an IOS developer! ### 1/5 — Hi *2025-10-17, version 3.0.229* I can’t use my QR code anymore because the apps need iPhone 16 or better, any ideas of how to get in with what I got? Thanks ### 1/5 — Needs complete rework *2025-08-27, version 3.0.232* Genuinely I have not used a worse interface in my life. I can almost guarantee you will run into issues when signing up, the bayclub staff can hardly even help. ### 1/5 — Poorly Designed, not user friendly *2025-07-09, version 3.0.228* This app is so out of date. Doesn’t meet needs of members. Navigation is horrible and can’t find what you are looking for. Programmers need to rework and get feedback from users. Apps need to be intuitive and make life easier. Instead this app makes it difficult and cause undue stress ### 1/5 — No Apple wallet pass *2025-06-28* Before my club was bought by Bay Club I could use a picture of my barcode in my Apple wallet set to automatically show on my Lock Screen when I arrived at the club. Now with this overengineered QR nonsense I can’t make my own pass in Apple wallet and also the app does not support Apple wallet either. This is a huge downgrade for me. Now I’m going to have to open this stupid app and bring up the QR every time I have to check in? What a drag. Wish they didn’t change to this app. ### 1/5 — Booking *2025-02-27, version 3.0.220* It got worse with new updates. Before I am able to book for court 1 or 1.5 hour when time slot opens. But now I can only book for 1/2 hours at a time. Example: I have wait until the whole 1.2 hours to open up and go back to book the court. ### 1/5 — -5 stars *2025-02-04* I would give this app minus 5 stars if I could. This app used to be good at one point until a few months back when they started upgrading the app and it has become unstable, unusable and very annoying!! It now loads classes from all locations and doesn’t filter based on my club, doesn’t find my club name, freezes, etc etc. Bay club needs to find a skilled development team and fix the app NOW!!! The app and the club are deteriorating everyday! ### 1/5 — I love bayclub but this app is bad *2025-02-04, version 3.0.218* The gym itself is great I love the classes and facilities but this app never works for me anymore! I can’t load any of the classes anymore which is annoying because I primarily attend this gym to go to classes. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2025-10-25* As an instructor I find the app very easy to use. The only issue I have is sometimes it hangs. Could be my phone. ### 5/5 — Great! *2025-10-23, version 3.0.238* Amazing! ### 5/5 — Great platform! *2025-10-23, version 3.0.238* New streamlined look that makes it much easier to book classes and courts! ### 5/5 — Reserving *2025-10-23, version 3.0.238* Wonderful app to reserve courts . Very easy . ### 5/5 — VP *2025-10-23, version 3.0.238* Appreciate the extra security with the QR code. User friendly as well. ### 5/5 — The Best On The Market *2025-10-23, version 3.0.238* Great app! Super user friendly! ### 5/5 — Bay Club Connect *2025-10-23, version 3.0.238* APPsolutely love it! It’s easy, simple and convenient! ### 5/5 — This app is great! *2025-10-23, version 3.0.238* So easy to use and I can view my memberships with ease. Would recommend! ### 5/5 — Updates made the difference *2025-10-22* Updates made the difference in both paying bills and booking classes ### 5/5 — Very easy to use *2025-10-22, version 3.0.238* Very easy to use and practical to use for employees --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*