# Bay Transit Express — user reviews

> 3 indexed App Store user reviews of Bay Transit Express by Via Transportation, Inc., rated 4.80/5 from 50 ratings.

- Source: https://appshunter.io/ios/app/bay-transit-express/id1568992827/reviews
- App overview in markdown: https://appshunter.io/ios/app/bay-transit-express/id1568992827.md
- Rating breakdown: 5★ 47 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 1

## Most critical reviews (3 lowest-rated)

### 1/5 — Uncorking app

*2026-04-09*

My phone had a glitch and messed up my app with express. Due to older phone and I’m unable to download the latest version fir the app. It says you can load load a version that still will work. When trying I’m unable to get my previous version. Frustrating because I use express to get around. Nobody can help me get it to work again. Should not say you can get an older version and then not be able to. Now I will have yo walk Avery where. Unhappy about it all.

### 2/5 — App Won’t Work

*2025-03-30*

I keep trying to make an account but after I put my name and email the app just loads forever. :(

### 5/5 — Thanks Bay Transportation

*2024-05-15*

The drivers are very polite but a couple of the dispatchers are rude and unprofessional and shouldn’t be catering to the customers or the community other than that you definitely need more drivers for a steady flow of satisfied customers such as myself.
Thank you for your service!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*