# BayFirst National Bank — user reviews > 17 indexed App Store user reviews of BayFirst National Bank by FIRST HOME BANK INC, rated 4.80/5 from 1,726 ratings. - Source: https://appshunter.io/ios/app/bayfirst-national-bank/id1496009258/reviews - App overview in markdown: https://appshunter.io/ios/app/bayfirst-national-bank/id1496009258.md - Rating breakdown: 5★ 1,593 · 4★ 72 · 3★ 23 · 2★ 8 · 1★ 30 ## What do users think of BayFirst National Bank? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 🚀 Works well, simple and functional - 👍 Dedicated and caring staff - 🚀 Helpful in saving money and getting loans - 👍 Exceptional relationships with clients **Cons** - 🐛 4-digit PIN visible behind fingerprint login **Commonly reported bugs** - Login screen freezes - Incompatible with older devices ## Newest reviews (4 of 17) ### 5/5 — Exceptional!! *2024-12-10* Everything from branches, Relationships bankers and managers go out of their way to serve their clients. They are tops on my list. ### 5/5 — Love it *2023-06-29* Fantastic bank and great app!! ### 5/5 — Mobile Check Deposit *2021-01-08* So far so good ### 5/5 — Service *2020-08-25* Excellent service ## Most critical reviews (10 lowest-rated) ### 1/5 — Deposit *2026-07-11* Horrible app with deposits saying the amount on checks do not match when they clearly do ### 1/5 — Who’s the idiot ? *2020-02-18* Whoever was the idiot who thought it was a good day to update the entire banking system and app the day before florida sales tax is due should be shamed in the streets. Shame....shame....shame. ### 3/5 — 4 digit pin is clearly visible behind my fingerprint login *2023-04-28* When I open the app on my iPad, I can clearly see my 4 digit passcode used to login by passcode. This is really bad! Like exposing an apps secret keys on GitHub BAD! While my iPad is always locked, if someone gets access, they can click on the app and hit cancel for fingerprint login and just login by the exposed passcode ### 5/5 — Great Service *2026-06-26* Staff are phenomenal ### 5/5 — Great team *2026-05-29* Great bank ### 5/5 — Easy to use *2026-05-26* Very happy with service ### 5/5 — BayFirst *2026-04-14* I have enjoyed this bank very much. They offer wonderful service and are always wanting to help in any way they can. ### 5/5 — Excellent Customer Service!! *2026-01-08* I couldn't be happier with Bay First! When i opened my account, I was introduced to every person in the branch! I have each of their business cards and was told , If i needed anything at all i was to call them directly! I look forward to a long and happy relationship with Bay First and I recommend that anyone out there looking to open an account should go to Bay First! Shoutout to Helisa Goddard for being so good to me!!! 😊 ### 5/5 — Works well *2025-09-25* The app works well, simple and functional. That’s all you really need. But it’s definitely good. They are a good bank, knock on wood. ### 5/5 — Best Bank In the world👌👌👍👍 *2025-08-31* Everyone in our wonderful 59th St . branch is so dedicated to their job. You can tell they really enjoy working there.Can't say that about a lot of companies for sure. Many THANKS from Shelley ## Most praised reviews (3 highest-rated) ### 5/5 — The GO-TO BANK *2025-02-19* BayFirst has been incredibly helpful in helping me save money. They were also able to approve me for a loan for my new car with the little credit I had. (As compared to my other banks who wouldn’t approve me.) As of writing this review, I just closed my accounts with my previous bank. That’s how good these people are, because they care about their customers, and the relationships they create with them. ### 5/5 — Works well *2024-12-21* The app works well, simple and functional. That’s all you really need. But it’s definitely good. ### 5/5 — Excellent *2024-12-16* Excellent --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*