# Bayway Flex — user reviews

> 4 indexed App Store user reviews of Bayway Flex by Spare Labs Inc., rated 4.60/5 from 93 ratings.

- Source: https://appshunter.io/ios/app/bayway-flex/id6463040444/reviews
- App overview in markdown: https://appshunter.io/ios/app/bayway-flex/id6463040444.md
- Rating breakdown: 5★ 77 · 4★ 8 · 3★ 1 · 2★ 1 · 1★ 6

## Most critical reviews (4 lowest-rated)

### 2/5 — Customer service

*2025-07-03*

Very rude customer service this morning by 9:33. Because after updating the app I can’t book a ride with it.
I ask when is the pickup time for the ride she helped me booked, what she said next was your drop off time is 15:20 is either you take or leave and then hang the call on me. So rude

**Developer response:** Hi there, sorry for the trouble, especially when you're in a rush. This isn’t the experience we want for you. We’d really appreciate the chance to look into this further and help resolve it. Please email us at support@spare.com with your trip details so we can look into it and assist you directly. Thanks for your feedback, we're working to improve!

### 5/5 — Mike Curenton

*2026-05-07*

Charlene is top notch!

### 5/5 — Great people

*2025-10-18*

Great drivers,

**Developer response:** Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the app. If there’s ever anything we can help with or improve, feel free to contact us at support@spare.com.

### 5/5 — .

*2024-09-06*

Nice

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*