# BAZZ Smart Home — user reviews

> 58 indexed App Store user reviews of BAZZ Smart Home by Bazz Inc, rated 4.70/5 from 419 ratings.

- Source: https://appshunter.io/ios/app/bazz-smart-home/id1451113491/reviews
- App overview in markdown: https://appshunter.io/ios/app/bazz-smart-home/id1451113491.md
- Rating breakdown: 5★ 337 · 4★ 51 · 3★ 15 · 2★ 4 · 1★ 12

## What do users think of BAZZ Smart Home?

Overall sentiment: negative

**Pros**

- 👍 Easy setup and installation process
- 💡 Remote control functionality via app
- 🎨 Vibrant color options for lights
- 📱 User-friendly interface (when working)
- 💰 No monthly subscription fees
- 🌙 Good night vision quality on cameras
- ⚡ Energy efficient lighting solution

**Cons**

- 🐛 Persistent WiFi connectivity issues
- 📉 App crashes and freezes frequently
- 🔌 Devices disconnect after app updates
- ⏱️ Slow app performance and responsiveness
- 🚫 Poor customer support responsiveness
- 🔄 Requires constant device resets
- 📱 Lacks integration with Apple Home/Siri
- 🎥 Motion detection too sensitive
- 🌐 Incompatible with Google Home/Alexa
- ❌ No landscape mode support on iPad

**Commonly reported bugs**

- WiFi connection drops randomly and frequently
- App fails to reconnect after router changes
- Lights stuck on specific colors (blue/white)
- Motion detection triggers on distant objects
- Notifications not received after updates
- Video playback requires manual scrolling to timestamp
- App doesn't remember credentials after updates
- Indoor chime dongle non-functional
- iPad landscape mode not supported
- Color installation defaults to white only
- Flickering lights on and off randomly
- Night vision not working on some cameras
- Cameras not recording despite settings
- iOS 17 compatibility issues
- 5GHz WiFi frequency not supported

**Most requested features**

- Group/room control for multiple devices
- Reorderable device list in app
- Direct timestamp jump for recorded videos
- Apple Home and Siri integration
- Google Home and Alexa compatibility
- Scene creation with customizable variables
- Two-way audio without switching modes
- Motion detection zone selection
- Adjustable motion sensitivity levels
- Apple Watch app support
- Multi-window camera view on single screen
- Simultaneous white and color light control
- Better scheduling/timer functionality
- 30-second preview video for doorbell alerts

## Newest reviews (17 of 58)

### 2/5 — Mauvais interface avec caméras

*2024-11-10, version 1.2.1*

Changement de page plutôt lent et très difficile à utiliser avec la caméra de la sonnette… quand ça fonctionne. Nécessite continuellement un rechargement de l’image qui prend plusieurs secondes et difficile de revoir des séquences passées. Interface très peu conviviale lorsqu’elle fonctionne! Un ré-essayer apparaît plus de 4 fois sur 5. Nette améliorations requises mais l’équipe semble plutôt s’attarder sur de nouveaux produits et tant pis pour ceux qui ont acheté il y a 1 an ou plus!

### 3/5 — Indirect ability to view recorded video

*2024-08-22*

My cameras are set for 24 hour recording. When I get a notification, it will tell me what time there was an abnormality. But when I press view, I have to scroll through from midnight to whatever time the notification gave me. For example, if I get notification at 12:30 pm, I have to scroll through from 12 :00AM all the way to 12:30 PM. This takes time.  On all my other security cameras when I press view a recording it will take me directly to the time and date that the abnormality happened or movement happened.  I would expect that when I press view it will take me directly to that time and date recording immediately and not have to try looking for it, as that’s what I have to do with my Bazz security camera app.

### 3/5 — Not Apple iPhone compatible

*2024-06-20, version 1.1.9*

I bought a specialized garage door controller because it was the only one that would work well with my particular garage door. After I hooked it up, however I realize that it doesn’t hook into Apple Home or Siri.

The app is kind of clunky, and without the ability to hook into the Apple home app, I’m the only one in the house who can control the garage door :-(

### 2/5 — Flickers

*2024-05-27, version 1.1.9*

The app rarely connects to the device. The lights will randomly flicker on and off and theres nothing you can do about it than to turn off the switch all together. I cant even use the product properly at times because of the flickering. And yes I read the instructions, this is happening months after using the product.

### 3/5 — Notifications

*2023-11-29, version 1.1.7*

Since the last update I don’t receive any more notifications. Reached out to support but no help. Please fix the issue

### 3/5 — Changing colors

*2023-01-12, version 1.1.6*

Programming the lights for the different seasons is lacking instruction

### 1/5 — Not happy

*2022-11-18, version 1.1.6*

This app and company is terrible. I bought these lights and after upgrading my iPhone the app and lights no longer work. I have made sure the Wi-Fi is set to 2.7ghz and have even tried to pair in Bluetooth mode, nothing is working for my lights. It makes no sense that this app isn’t configured for 5.1ghz yet

### 3/5 — BAZZ smart doorbell

*2022-11-14, version 1.1.6*

Doorbell works great, just would love a more adjustable motion detection sensitivity so it didn’t get every car driving by even on the lowest setting

### 1/5 — Annoying

*2022-11-11, version 1.1.6*

Every time the app is updated it doesn’t remember credentials and also disconnects the device,

### 4/5 — Preview video for alerts

*2022-08-17, version 1.1.3*

App would be perfect if it had a 30 second preview video on door bell alert photos

### 4/5 — App

*2022-06-12, version 1.1.3*

Je trouve qu’il à pas assez de mise à jours pour améliorer l’application

### 3/5 — Good Products Needs Feature

*2022-02-27, version 1.1.3*

Bought Ceiling lights, bright and setting up wasn’t that hard. 👍🏻 This app needs a function for creating a “Scene” in the colour menu with variables you can mess around with.
⬆️
I’m going to keep them and hope they update the app

### 1/5 — Bazz video doorbell motion detection issue!!!

*2021-12-08, version 1.1.3*

No matter what setting I choose, the motion detector gets triggered for every little thing going on even from across the street now since last update!

Please fix this!

### 3/5 — Good lights, okay app

*2021-11-21, version 1.1.3*

Love my smart lights. They work really well and look great. The app itself is okay. The basic functions are easy enough to figure out, but after that it is not very intuitive to setup when getting started. Would love to see the app fleshed out more than it is, but still recommend the product regardless.

### 1/5 — iPad v15 iOS landscape mode

*2021-10-14, version 1.1.1*

Video feed does not expand to landscape mode on iPad after update to v15 iOS.

### 4/5 — Très Bien!

*2021-10-05, version 1.1.1*

J’adore je peux contrôler mes lumière avec mon téléphone j’adore 🥰

### 3/5 — Bonne qualité de la caméra mais application et option a perfectionner.

*2021-09-20, version 1.1.1*

Bonne qualité d’image mais l’application vraiment pas développé. Pour régler la minuterie d’enregistrement les heures sont inversées. De plus le bouton ok n’apparaît pas dans l’écran. Vous devriez faire quelques test avant de mettre un produit a 200$ sur les tablettes. Pour un produit canadien un peu déçu du développement. Merci.

## Most critical reviews (10 lowest-rated)

### 1/5 — Wifi recessed lights are terrible

*2026-03-11, version 1.2.2*

I have had 12 of these lights for about 3 years now.  They are constantly loosing connection.  I have even changed my network router and system in hopes that they would be better but no.  I even have them set on an IoT isolated network. Still can not hold a connection. Very frustrating!

### 1/5 — BAZZ Pot Lights

*2026-02-07, version 1.2.2*

Spent over $600 on the BAZZ Pot lights, at first they works for about a year. Letting me set a timer and change the colour. But as of now I can not get them to reconnect, I’m not a fan of them as I can’t get them to connect to the app to my wifi.

### 1/5 — .

*2025-12-12, version 1.2.2*

doesnt work lol

### 1/5 — Functionality

*2024-12-12, version 1.2.2*

When I first got my lamp and connected it to the app, it was great and seamless. In the spring 2024, however, the app wasn’t allowing me to change the colour or turn on/ off the lamp. As of the last update at the beginning of December of 2024, I can no longer connect to the lamp. Rendering it a big paper weight in the corner of my room…

### 1/5 — Consistent Connectivity issues

*2024-12-05, version 1.2.1*

I have four cameras and a door bell camera, and quite a few lights. I find it doesn’t matter how close they are to the router they consistently failed to connect both lighting and cameras. In the first year, I had to send in my doorbell and they replaced it. However, three of my four cameras are consistently not connecting to the app and when I called Customer Support they were no help. 
I wouldn’t recommend this product to anybody.

### 1/5 — Zero support

*2024-01-08, version 1.1.7*

Bought a few different cameras. One night vision barely works & the other it doesn’t record anything. Tried to contact support twice and they don’t even get back to you.

### 1/5 — Ios17

*2023-11-29, version 1.1.7*

Depuis la mise a jour, plus rien ne fonctionne !

### 1/5 — Help

*2023-09-12, version 1.1.7*

Ever since the app got updated a week ago, I haven’t been able to re-connect my light to the app, now it’s stuck in this blinding white/blue light that is just annoying. How do I fix this?

### 1/5 — Absolute Garbage

*2023-06-24, version 1.1.6*

Try installing one of their lights and get ready to throw all their products out the balcony.

### 1/5 — Warning: You cannot reset access to doorbell should you change your wifi router.

*2022-12-24, version 1.1.6*

There is no method to be able to reconfigure the app to connect the doorbell with a new wifi account. It appears to be locked in permanently.

## Most praised reviews (10 highest-rated)

### 5/5 — Camera

*2022-05-13, version 1.1.3*

It would be so great if the camera had the ability to speak without having to go back and forth from speaker to microphone Rhonda

### 5/5 — Free app & so easy to use!!!!! 🙏

*2022-04-11, version 1.1.3*

Totally awesome!!! Open the box, get the app and a SIM card, plug it in,set up to your home wifi and No monthly payment WOW 🤩 it’s an amazing little camera!!! I’m not good with anything tech-but this was easy breezy & I feel Totally safe now!!

### 5/5 — RGB pot lights

*2022-01-04, version 1.1.3*

In a word Amazing!

This is a great product the app works very well and the light has the ability to do almost anything. I used the lights on the exterior of the house and what a game changer for holidays. We did purple and orange for Halloween, red/ green for Christmas and my daughter’s favorite color for the new year purple and blue. Keep in mind I can do all my holiday lighting from the ground (no ladders) The color is vibrant and like I said the app is great and user friendly. You will need a strong WiFi signal for outdoor pot lights!  In my mind this is the future of home lighting and so far I think BAZZ is doing it the best!

### 5/5 — Super!!

*2021-08-12, version 1.1.1*

J’utilise cette app pour 3 camera située a deux adresse différente depuis deja 2-1/2ans  et je suis très satisfait!! Il y a eu quelques bugs mais ils ont rapidement fait la correction! Merci!

### 5/5 — Amazing

*2021-07-09, version 1.1.1*

Light  the whole front of house for 50 watts, auto on and off, different colors, remotely controlled, can even see what the outside temperature is while out of town

### 5/5 — camera et notification

*2021-03-27, version 1.1.0*

ma caméra est en noir et blanc et je ne reçois aucune notification sur mon cellulaire ni de ma caméra ni de ma sonnette

### 5/5 — Simple et efficace

*2021-03-14, version 1.1.0*

Un système simple et facile à installer j’ai juste acheté des pastilles pour des lampes pour la maison et le chalet en moins de temps qu’il faut pour brancher un lampe je pouvais contrôler un éclairage au deux résidences. Et à un prix défiant tout ce que j’ai vu en magasin.

### 5/5 — Sonnette

*2020-12-08, version 1.1.0*

Déception que son utilisation extérieur soit limitée au dessus de 0 Celsius ou 32 F. J’hésite à l’installer???

### 5/5 — Appli Bazz

*2020-11-24, version 1.1.0*

C'est un très bon produit par contre je trouve qui pourrait y avoir plus de choix pour faire des horaires un peu simpliste comme application

### 5/5 — Amazing

*2020-10-10, version 1.1.0*

Really easy to use and very practical

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*
