# bbdaily — Bigbasket.com

> Daily fresh milk and grocery home delivery service. (iPhone/iPad app by BigBasket.com.)

- Source: https://appshunter.io/ios/app/bbdaily/id1148331468 (this page in markdown: same URL + `.md`)
- Developer: [BigBasket.com](https://appshunter.io/developer/660683606)
- Category: Shopping, Food & Drink
- Price: Free
- Rating: 3.80/5 from 392 App Store ratings · 132 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 86 MB
- Languages: American English
- Released: 2016-09-11
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/bbdaily/id1148331468/reviews.md

## What is bbdaily?

Start fresh every day with bbdaily by bigbasket. With bbdaily, get fresh milk and groceries home delivered. bbdaily has a presence across 10 key Indian cities of Bangalore, Hyderabad, Chennai, Mumbai, Pune, Delhi, Gurgaon, Noida, Kolkata & Ahmedabad. Download the bbdaily app, recharge the wallet, and start shopping.

Order milk and groceries by 10:00 PM and get home delivered before 8:00 AM the next day.

● Explore our wide range of Fresh Milk, Dairy products, Bakery, Fruits, Vegetables and more.
bbdaily has a wide range of fresh milk and groceries. When you buy milk online, there could be a possibility that it gets spoilt in transit. However, with our industry-level packaging and storing process, your dairy products taste and feel fresh the moment you open them. Fruits and vegetables are also carefully picked, sorted, packed and home delivered to ensure they are fresh from the farm to your home, every single day. And don't forget to check out our freshly baked bread & buns.

● Our Guarantee to you:
Contactless delivery
Reliability
Purity - Freshness you can trust & guaranteed
Convenience
Choose a wide range of fresh milk and groceries
Assured On-time Delivery
No minimum order

Try bbdaily in 4 easy steps:
Download the app.
Register using your phone number & address
Recharge your wallet & Subscribe
Get daily delivery for milk items
Choose from over 5000+ other daily essentials and fresh products

Now enjoy the hassle-free experience of getting safe & fresh products home-delivered.

Over 25 million orders delivered
Over 1 million happy customers
Over 1000 brands and 5000+ products to choose
99% On-Time Delivery

If you're happy with us or not, contact us below:
bbdailysupport@bigbasket.com OR Call us at: 080-43133133
www.bbdaily.com

## Key features

- Daily milk and grocery delivery
- Order by 10 PM for next-day delivery
- Wide range of fresh produce
- Contactless delivery
- Guaranteed freshness
- No minimum order

## What do users think of bbdaily?

Overall sentiment: negative

**Pros**

- 🚀 Early morning delivery convenience
- 👍 User-friendly app interface
- 💳 Easy refund process
- 🥬 Fresh produce quality
- 📦 Wide product variety
- ⏰ Quick order placement before 10pm cutoff
- 🎯 Subscription customization options
- 🏢 Trusted Tata brand backing

**Cons**

- 😞 Frequent non-delivery of ordered items
- 💰 Money deducted despite items not delivered
- 📱 App crashes and freezes regularly
- 🚫 Poor customer support responsiveness
- 🐛 Delivery status marked delivered without actual delivery
- 📍 Address and location update issues
- ⏸️ Subscription pause feature not working correctly
- 🔄 Inconsistent order modifications not reflecting
- 💸 Overpriced items compared to market rates
- 📦 Incomplete orders with missing items
- 🚚 Delayed deliveries beyond promised time
- 🎁 Unfulfilled promotional offers and schemes
- 📞 Unresponsive phone support and chat
- 🔐 Wallet recharge issues and money disappearing
- 🌍 Service unavailable in many locations
- 📊 Data inconsistency between app and website
- 👤 Fraudulent sales representatives making false promises
- 🧾 Non-transparent billing and poor bill layout
- 🚚 Rude and careless delivery personnel
- ⚠️ Out of stock items still shown as available

**Commonly reported bugs**

- App not working on iPad and older iOS versions
- Subscription page not displaying active subscriptions
- Search and item details feature stopped working
- Homepage unavailable for extended periods
- Help section loading indefinitely
- OTP authentication failures
- Continuous 'something went wrong' error messages
- Address selection dropdown not functioning
- Recharge page loading indefinitely
- Chat support not responding or closing abruptly
- Wallet balance not updating after recharge
- Order quantity automatically changing
- Pause subscription not working despite confirmation
- Items showing as delivered but not actually delivered
- App syncing issues between web and mobile
- Service location map showing incorrect areas
- Cart resetting during checkout
- Data inconsistency between app versions on different devices

**Most requested features**

- Live delivery tracking with delivery partner location
- Extended order cutoff time until 11pm or 12am
- Real-time product availability notifications
- Ability to customize orders for specific days
- Monthly delivery planning feature
- Picture attachment option for complaints
- Proper feedback form instead of chat-only support
- Apple Watch app support
- Multiple saved shopping lists
- Detailed product information display
- Minimum weight customization options
- Delivery confirmation with photos
- Better pause subscription UI with clear notifications
- Automatic refund without manual follow-up
- Call confirmation before delivery
- Product availability check before accepting orders

## Recent user reviews (10 of 132)

All indexed reviews: https://appshunter.io/ios/app/bbdaily/id1148331468/reviews.md

### 1/5 — Instead of goods delivered  refund the money why

*2024-09-17, version 6.4.1*

Why it happened often. Most of the products out of stock. Y

### 5/5 — Thanks BB Daily

*2024-07-28*

My experience with BB daily is great.

**Developer response:** Your happiness and ease is our prime importance, we are glad to serve you.

### 3/5 — Delivery of products

*2024-07-07*

The delivery is irregular in recent times. U have not given option in help to inform our grievances except to identify Ur options, some times Ut organisation is not understanding our grievances. For example to day total delivery of milk is not received, there is no option to inform, but there is one option to identify i.e., ALL/FEW Product is not delivered, when I identified it, no correct information is provided, but Ur organisation has stated that, refund is made for one product, and not informed about supply of products. Pl. set the system to inform our grievances. Arrange to deliver today products or otherwise inform to fetch the products locally as time is moving & we won’t get locally. Pl. respond quickly.

**Developer response:** We apologize for the disappointment. Please share the contact details with us at appsupport@bigbasket.com. We will get in touch with you and do the needful. Thank you.

### 1/5 — Not working in Apple iPad

*2024-06-19, version 6.3.7*

Not working in Apple iPad

### 1/5 — Worst

*2024-02-16, version 6.3.3*

Very pathetic app and service culture by bbdaily. I took their subscription for daily milk and their delivery guy kept marking as delivered without actually delivering and when i reached to their customer helpdeak again and again for refund they declined  .

### 1/5 — Issue with the app

*2024-02-10, version 6.3.2*

Multiple times I noticed that my daily subscription are not paused when I did them. I thought it might be a mistake from my end and ignored. However, day before yesterday I paused the subscription for two days. Yesterday multiple times I checked for confirmation of pausing the subscription today (it was showing as paused and asking me to resume pausing whenever I checked) but today products were delivered. Customer support did not help as according to them it was paused for one day only instead of two days. They are not even ready to consider the possibility of bug in the app. Worst service. Note: they have asked me to check for the pause notification that I have received from them but there is no such notification I have received from them for any of the dates

### 5/5 — Superb and easy

*2024-02-02*

Easy to order or refund . Service is excellent

**Developer response:** We cherish having such positivity and support from our customers.

### 1/5 — Poor customer service, frequent operational and technical issues

*2023-11-26, version 6.2.7*

I have a subscription for milk and frequently I face an issue where either the complete or partial order is not delivered and every time I receive a standard response from customer support that there was an operational issue and it will be escalated. However, nothing is fixed and these issues keep on happening. Also, I was told by customer service that my account is not registered which is funny considering the fact that I have a subscription from my account which turned out to be a technical issue at their end. The customer service is not at all interested in understanding the customer’s issue and resolving it. They just always provide standard response and close the chat without even asking the customer if the query is resolved or not. Overall really bad experience with bbdaily so far.

### 1/5 — Worst and horrible delivery system and customer service

*2023-10-14, version 6.2.7*

It was the worst decision of my life to add the amount in the bbdaily wallet. Every other morning i have to ask to customer care for refund for that days delivery. When i ask them to close the account and transfer the wallet amount to orig account they say you will get a confirmation call sometime in 2 days. Which you dont receive and automatically the request gets cancelled. 50% of the times they mark the product delivered but its not. That means every other delivery i have to go ask them for refund and then go out and buy milk. I’d rather just go out and buy. Instead of going through so much pain. This is the most horrible and disgusting app i have ever come through. And i used country delight as well. They have a plan. The deliveries were on time. They take a pic of delivery. Bbdaily you disgust me.

### 1/5 — Wrong items every time

*2023-10-02, version 6.2.7*

We have been using this app on behest of a customer service executive who came upto the door and insisted to install and use the app services. Except for the first time, every order either has missing items or wrong items with quantity lesser than ordered and hence i end up paying more. The app services are utter waste , need help section is not helpful at all, i have been waiting for it ti open from past 1hour, it is still loading. I recharged my wallet now i m regretting, once the wallet money is exhausted i m uninstalling it. Before serving people hire some staff with common sesnse who can understand what is being ordered and prepare it accordingly. And also a good IT team to look after the app, which is at present total crap when it comes to accessing help. The person who requested to install app and assured will be available for any help is disconnecting my calls. Worst service would give minus if there was an option.

## Frequently asked questions about bbdaily

### What is bbdaily?

bbdaily is a service that provides daily home delivery of fresh milk and groceries. It offers a wide selection of products, including dairy, fruits, vegetables, and bakery items, ensuring freshness from farm to home.

### How does the delivery system work?

You can place your order for milk and groceries by 10:00 PM, and it will be delivered to your home before 8:00 AM the next day. The service emphasizes reliability and on-time delivery.

### What kind of products can I buy?

The app offers a wide range of fresh milk, dairy products, bakery items, fruits, vegetables, and over 5000 other daily essentials and fresh products from over 1000 brands.

### Is there a minimum order requirement?

No, there is no minimum order requirement for using the bbdaily service. You can order as little or as much as you need.

### What cities does bbdaily operate in?

bbdaily is available in 10 key Indian cities: Bangalore, Hyderabad, Chennai, Mumbai, Pune, Delhi, Gurgaon, Noida, Kolkata, and Ahmedabad.

## Version history (last 5 releases)

### 6.5.3 — 2026-02-04

▪ Bug fixes and improvements.

### 6.5.2 — 2026-01-15

▪ Bug fixes and improvements.

### 6.5.1 — 2025-12-24

▪ Bug fixes and improvements.

### 6.5.0 — 2025-12-01

▪ Bug fixes and improvements.

### 6.4.9 — 2025-09-20

▪ Bug fixes and improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
