# bb.q Chicken — user reviews > 98 indexed App Store user reviews of bb.q Chicken by BBDOTQ USA INC., rated 4.90/5 from 3,901 ratings. - Source: https://appshunter.io/ios/app/bbq-chicken/id6476704163/reviews - App overview in markdown: https://appshunter.io/ios/app/bbq-chicken/id6476704163.md - Rating breakdown: 5★ 3,649 · 4★ 198 · 3★ 20 · 2★ 7 · 1★ 27 ## What do users think of bb.q Chicken? Overall sentiment: negative **Pros** - 👍 Easy to use - 💡 Good rewards system - 🚀 Quick and easy ordering - 👍 Comfortable UI - 👍 Apple Pay works **Cons** - 🐛 Signing in issues - 🐛 Buggy app - 🐛 Payment issues - 🐛 Rewards not working - 🐛 Unable to create account **Commonly reported bugs** - App crashes when selecting delivery - Verification code issues - Unable to place orders **Most requested features** - Update rewards tab - Add after-sales support ## Newest reviews (14 of 98) ### 3/5 — Pretty good but pricey *2026-07-15* I love the food but I feel like it’s too pricey and if you want me to go back to back then lower the cost bit so I can go out more often. ### 2/5 — App menu content needs work *2026-06-13* I love bb.q as a restaurant and for the food! I’ve only had one negative experience with the restaurant itself but that’s out of many many orders. However, for the past year, the app has a glitch on their biscuit menu and after placing an order I always have to call to add on my biscuits because the app makes you choose two orders of biscuits instead of one. I’ve been using the app for about 3 or 4 yrs and this wasn’t an issue before. It’s quite annoying and ofc also count towards your rewards either. Please fix this feature as according to the workers at the location I get my food from, I’m not the only one that has to call in doing the same. Other than that, the app does run well and it’s accurate in estimating the timing and it’s easy to use. ### 5/5 — Looking for some fried chicken *2026-05-06* The staff is friendly, the food is delicious, if you’re in DTR check them out. ### 5/5 — Awesome! *2026-05-01, version 26.32.0* Chicken so good! ### 5/5 — Great chicken *2026-04-05, version 26.29.1* Great chicken and chips ### 2/5 — Account *2026-04-03, version 26.29.1* I created an account and it wouldn’t let login ### 5/5 — Good food *2026-03-01, version 26.24.0* It’s a good place to eat, I love the boneless ### 5/5 — Best BBQ Chicken!!! *2026-01-19, version 26.16.0* This place got the Best Soy Garlic Chicken Wings!!! ### 5/5 — I love it *2026-01-07, version 26.16.0* Omg this chicken is so delicious and authentic Korean I love it ### 5/5 — Always *2026-01-01* Always fresh, always timely, always tasty, staff always friendly. Thank you for being in business!! ### 5/5 — Favvv *2025-12-28, version 26.16.0* I love BBQ CHCKN ### 5/5 — Best Fried Chicken Period *2025-12-25* The chicken is second to none, never dry never over cooked always just right. All the sauces are amazing but the spicy ones really are spicy. Get this chicken on the regular. ### 5/5 — So easy to use! *2025-12-14* We always make our orders on the app! We time it precisely to when we’ll get home so it’s always too easy while my husband drives and I make the orders. The food is usually ready by the time we arrive! That bbq chicken in Davie, FL is always on point! Just today, I made an order after a volleyball tournament in LA. I have only the highest expectations that our order will be correct whenever it arrives! :) ### 2/5 — Not user-friendly *2025-12-07* Not sure why this app has 5 stars. Ghost reviews? AI reviews? Logging in is tedious and has not recorded points while I’ve ordered quite a few times already. I’ll give it two for the wings even though it’s so expensive. ## Most critical reviews (10 lowest-rated) ### 1/5 — Buggy *2026-07-10* The app is buggy and has led me to make incorrect orders multiple times. I love the honey garlic boneless dish, but when I try to add it to my order in the “Order Again” section, clicking the plus sign on the bottom right corner of the honey garlic image shows hot spicy boneless instead. The hot spicy flavor is too spicy for me and painful to eat. I hate myself every time I make a mistake, but I’m hopeful that this issue will be fixed soon ### 1/5 — In-store doesn’t work! *2026-06-02, version 26.36.0* Staff at bbq chicken don’t even know how to add points to the app. I emailed company cause I didn’t get my points. How dumb can you people be? Either make it easier for the staff or give me my points when I give all the info of my dine in. ### 1/5 — I hate apps like this! *2026-04-21* Often times I open a food app to see your menu, look at my rewards, etc. Every time I open an app I am not ordering! When I open this app, I’m forced to start an order in order to see anything in the app. That’s ridiculous—change this or I will never use it! These are the worst type of user interfaces. ### 1/5 — Charging without showing tips and total amount *2026-03-21, version 26.26.0* Charging without showing tips and total amount . ### 1/5 — Server error *2026-01-01, version 26.16.0* There is server error and It does not let me log in and I cannot order at all. ### 1/5 — Doesn’t work *2025-12-14, version 26.10.0* Every time we try to pay, it says something went wrong. Sometimes it won’t even let us log in. ### 1/5 — Scam warning!! *2025-09-24* The app automatically put the 10% more tip on your order even though you pick it up by yourself when you order the food by using this app. And there is NO even CANCEL BUTTON after you place the order. It make me feel like scam!! ### 1/5 — Useless app *2025-08-16, version 3.6.0* You can’t even log in via this app ### 1/5 — Useless and dysfunctional app *2025-07-29, version 3.4.0* Can’t even order anything without it crashing ### 1/5 — Does not let you order *2025-05-24, version 1.46.0* Fix your app please. ## Most praised reviews (10 highest-rated) ### 5/5 — Ma Kay *2026-08-14* A friend gave me some of your chicken and I loved it. I gave some to my son and he asked about it the next day. Anytime he asks about something it must be great. ### 5/5 — The Best Korean Fried Chicken EVER *2026-08-09, version 26.56.0* This is absolutely my favorite fried chicken ever! Almost everything we’ve tried is amazing ### 5/5 — Delicious *2026-07-20* Absolutely love this place. I’ve worked at Fed-Ex for eight years and for the last year this has been my service area so I will use the app order my food and swing by and pick it up. To Ashley find something that my whole family loves is difficult this day and age. My favorite is the garlic honey chicken and ranch. Also the rice and cheeseling fries ### 5/5 — Love 💜💜💜 *2026-07-15, version 26.48.0* Best chicken ever!!! Eat there at least once a week… got to try it if you haven’t yet. ### 5/5 — Best Wings! *2026-07-10, version 26.48.0* Amazing wings and cheese sticks we love bb.q chicken!! ### 5/5 — Delicious. 👏🏻 *2026-07-02* The chicken is flavorful and crispy!! Pairs perfectly with white rice and the Milk tea. 🧋 Be careful when trying, you might become addicted like me. ### 5/5 — Excellent *2026-05-27, version 26.36.0* Best chicken ### 5/5 — Best *2026-05-23, version 26.36.0* Best tasting wings. Just the right amount of flavor and crispness! ### 5/5 — We love *2026-05-12, version 26.34.0* The app and the Fort Lee location ### 5/5 — Yumm *2026-05-09, version 26.34.0* The chicken is crispy outside and delicious. The kimchi fried rice is so good! It’s not dry and it has a little spice to it. It’s all very good! The employees are very nice and polite. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*