# BC Hydro EV — user reviews > 105 indexed App Store user reviews of BC Hydro EV by British Columbia Hydro and Power Authority, rated 4.30/5 from 28 ratings. - Source: https://appshunter.io/ios/app/bc-hydro-ev/id1453192175/reviews - App overview in markdown: https://appshunter.io/ios/app/bc-hydro-ev/id1453192175.md - Rating breakdown: 5★ 22 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 5 ## Newest reviews (15 of 105) ### 3/5 — Chargers *2026-07-05, version 3.5.4* Had to try three chargers before one would work at rock city not sure of the problem but the first one I tried to use worked in the end ### 4/5 — 400 kw *2026-05-23, version 3.5.3* This charger is great and super fast but the plug was hard to seat. I had to get a man to help me. Also, it wouldn’t be very safe to use it at night - especially if a washroom was needed. Otherwise, 5 stars. ### 3/5 — Port1 *2026-04-25, version 3.5.3* An1138 port 1 not working ### 2/5 — Slow and unresponsive *2026-04-19, version 3.5.3* Today while using this app, I waited and waited for it to register my commands. It seemed to freeze and slow down while I was trying to get my charge to start. Prior to that, while flipping through the charge ports, trying to find my code, it was faster. It did eventually work, but I had to try multiple times and 3 different charge ports. ### 1/5 — Issues *2026-03-31, version 3.5.2* Well app keeps freezing after I login. Deleted the app couple of times and re installed it but still same. ### 3/5 — Can’t sign up *2026-03-29, version 3.5.2* Signup form is broken. ### 1/5 — Extremely Unstable and Buggy *2026-03-09, version 3.5.2* App freezes for no apparent when doing a variety of simple functions. Phone required reboot to restore. Can’t insert a town name and then touch a BCHydro charger icon to obtain info etc. Can’t access info, as page opens and screen freezes. Sometime map (over WiFi) is very slow to redraw and show BCHydro stations. ### 1/5 — Broken *2026-03-07, version 3.5.2* Does not load ### 1/5 — Absolute garbage *2026-03-01, version 3.5.2* Worst app I’ve ever used. Everything is so slow. The app literally takes a minute to start up with no loading indicator. I setup auto payment only to be told that that feature is not working. I tap the start charging button and literally nothing happens. Fortunately my girlfriend was very patient and she waited enough for the app to finally start working ### 1/5 — Egolf *2026-02-27, version 3.5.2* The new fast chargers do not work for us - not sure why ### 3/5 — Add Pay Amount Due Option *2026-02-25, version 3.5.2* Similar to Flo they need to enable a pay amount due option below the $10 minimum threshold. I rarely use the app and wish I can pay the $2 I owe. ### 1/5 — Barely works *2026-02-24, version 3.5.2* I have used this charger twice and both times charge has failed and I was then charged an idling fee. Stick with Tesla chargers rather. ### 1/5 — Slow *2026-02-24, version 3.5.2* App is very slow to open and takes for ever to populate the charger list in that area. It would also be nice to make the actual charger number more clear and much larger in a color that is very visible. ### 1/5 — Very Unreliable *2026-02-22, version 3.5.2* App kept failing to find charger, start charging, use payment, and gave no error messages ### 1/5 — They should stop selling ev cars until BCHYDRO gets its $&@" together. *2026-02-19, version 3.5.2* Inconsistent service, not enough stations, wait times, lineups, failed machines. ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashing Constantly *2026-08-05, version 3.5.4* Now way I am relying on this app if I am in need of charging. ### 1/5 — App not working *2026-07-18, version 3.5.4* Installed this app , but when clicked on it won’t open .BTW my phone is compatible with this app. ### 1/5 — Merrit BC1-10039 *2026-07-07, version 3.5.4* Terrible. Tried twice, error. ### 1/5 — Constant crashing. Won’t even open *2026-07-06, version 3.5.4* Developers keep putting out needless(and obviously untested) update. The most recent update causes the app to instantly crash upon opening on iOS16. Don’t use if you have other options. One of the least usable and reliable charging apps. ### 1/5 — Not working anymore! *2026-07-04, version 3.5.4* Used it to cross BC and canada(Flo) but since the update it’s dead. Won’t open on my iPhone. Too bad. Will try to reload it. ### 1/5 — Not working! *2026-06-16, version 3.5.3* Can’t get #44 to work ### 1/5 — Disconnects time to time *2026-06-07, version 3.5.3* Disconnects in few minutes... not happy at all ### 1/5 — don’t install if you don’t need to *2026-05-29, version 3.5.3* absolutely horrible app. took minutes to load, additional minutes to register an account, and requires me to preload money onto a wallet instead of paying on-demand. oh and by the way if you create an account, you can no longer pay ad-hoc through browser. horrible experience ### 1/5 — Another disappointing charge station that does not work *2026-05-19, version 3.5.3* Unreliable charge stations!!! So stressful when you need to charge your car and the charger won’t charge! Tesla station never has this problem! ### 1/5 — Good service bad price *2026-04-05, version 3.5.2* $0.36 wasn’t enough they jacked up prices to $.040 it should not be more then $0.20 too bad when government is greedy ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent service *2026-07-08, version 3.5.4* BC Hydro chargers are reliable and more reasonable than other stations. I once needed to call Help because there was no internet service in Sayward. The helper was amazing. ### 5/5 — First time’s the charm *2026-06-19, version 3.5.3* Using maps in my 2026 ioniq 5, I easily found the station and I pulled right up to the 350kW charger for my first ever charging experience. App and charger worked seamlessly and after charging from 18% to 80% in just over 20 minutes, I was back on my way. Great app that works with other networks, too ### 5/5 — Great EV Charger *2026-05-25, version 3.5.3* Very fast charging and easy to use ### 5/5 — Consistently good *2026-05-15, version 3.5.3* Better than all the rest of the EV chargers. Straight forward, easy to use, and reliable. ### 5/5 — Make sure there’s money on your card *2026-04-13, version 3.5.3* I had to call for assistance and a very helpful person answered right away and helped me navigate my problem. My card was not working because it was empty. Ooops! Then she helped me to apply the option for automatic refill, and stayed on the line until everything worked. Very helpful. She said ‘don’t even bother trying to figure it out yourself, we’re available 24-7 so just call!’ ### 5/5 — Always reliable *2026-01-22, version 3.5.1* The equipment is always in good condition, chargers are fast and usually only take about half an hour to top up. Never any issues with the app and I like that BC Hydro puts their rates upfront for everyone to see unlike others who don’t list it or go by the hour and you never know what you’re getting. Highly recommend going with BC Hydro-charging Station. ### 5/5 — Bc hydro *2025-10-20, version 3.5.0* Only good, more fast charging stations required in downtown Vancouver ### 5/5 — from USA, works great *2025-09-29, version 3.5.0* with just cell coverage in the middle of a national park; got the app installed, setup and was charging in a couple of minutes, and I’m from the US. ### 5/5 — Great easy *2025-08-27, version 3.5.0* Always fast fill and great people around ### 5/5 — User friendly *2025-06-17, version 3.4.9* This app is very easy to use and brings many great features such as identifying charging stations, seeing real-time if they are occupied, typical busy times for the site and auto-reload of the wallet. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*