# BC Services Card — user reviews > 414 indexed App Store user reviews of BC Services Card by Government of British Columbia, rated 4.60/5 from 2,562 ratings. - Source: https://appshunter.io/ios/app/bc-services-card/id1234298467/reviews - App overview in markdown: https://appshunter.io/ios/app/bc-services-card/id1234298467.md - Rating breakdown: 5★ 2,165 · 4★ 172 · 3★ 59 · 2★ 26 · 1★ 140 ## What do users think of BC Services Card? Overall sentiment: negative **Pros** - 🚀 Quick sign in - 🔒 Secure access - 👍 Convenient app - 👍 Excellent app - 👍 Seamless - 👍 Easy to use - 👍 Stable app **Cons** - 🐛 Verification issues - 🐛 Buggy app - 🐛 Constant errors - 🐛 Doesn't work - 🐛 Unreliable - 🐛 Glitchy - 🐛 Crashes - 🐛 Confusing - 🐛 Difficult to use - 🐛 Frustrating - 🐛 Waste of time **Commonly reported bugs** - Verification process not working - App not installed correctly error - Camera not working - Frequent need to re-verify - Compatibility issues with newer iOS versions **Most requested features** - Integrate with Apple Wallet - Improve iOS 26 support - Simplify login process - Improve user experience - Provide better instructions - Fix verification issues ## Newest reviews (17 of 414) ### 3/5 — Terms of service failed to load 2026/07/07 *2026-07-07, version 4.0.2* Tried to log into app today and it didn’t work. I’ve used it several times in the past. It asked me to uninstall and reinstall, which I did, and now it is failing when it tries to load terms of service. ### 4/5 — Keep having to put in a new code every single time *2026-06-16, version 4.0.1* It’s a good service and the app doesn’t glitch. But when trying to log in to an online account using the service card. Even when I press send notification it either never does or it says it ran into an issue. I then do a new pairing code. I always have to put in a new pairing code. ### 3/5 — BC Services Card *2026-06-15, version 4.0.1* I’d recommend a focus group of people who are not necessarily smart phone literate. There’s nothing wrong with the App, it could do with more a bit more direction. June 2026 - nice update. ### 1/5 — Terrible app *2026-06-10, version 4.0.0* Can't take a picture from the second id. I tried many times. Has an error ### 1/5 — Hard to setup *2026-06-09, version 4.0.0* It’s so hard to setup then sighn out automatically and then take 2 - 4 weeks to set it up again ### 1/5 — Janey *2026-06-08, version 3.15.1* This app is for people that understand 2026 era computer processes. How the heck was I supposed to know I had to click my name? There should be a label “click in your name”. Mind you I clicked in my name and I got this survey not my health records so maybe I am still not in my records???? ### 1/5 — Hate it *2026-06-05, version 3.15.1* I can not get this dumb app to work. It won’t let me Past the initial send the video in. I’m so sick and tired of trying to get it to work. It’s ridiculous now I have to go to the office anyways to get the app to work and then do all the other steps. It’s a hassle. My employer is forcing me to do this or else I’d say screw it and not bother but after a full week of trying to get this app to work properly I’m 1000 % over it ### 1/5 — Useless. Constantly logs me out have to do the whole multi day login process again *2026-06-03, version 3.15.1* Do better ### 1/5 — Worst App *2026-06-01, version 3.15.1* Nothing but error codes, have to constantly delete and reinstall, never used a worse app ### 1/5 — Forced to recreate account for no apparent reason *2026-06-01, version 3.15.1* I have to go through the whole setup and manual verification process again? Why??? No other app, including apps with banking or other sensitive information, requires this. ### 1/5 — Useless *2026-06-01, version 3.15.1* App constantly dumps my log in info so I have to resubmit and wait every time I need to log into something. ### 1/5 — Doesn’t work *2026-06-01, version 3.15.1* Doesn’t work at all, spinner for a ToS page?? Who built this and how much did they get paid haha ### 1/5 — This service is terrible *2026-05-31, version 3.15.1* You are forced to used this app but it is terrible. Send you around is circles and makes it impossible to get anywhere. ### 2/5 — Terrible *2026-05-29, version 3.15.1* Asking for my hubbys middle name he doesn’t have one ### 1/5 — Repeat error every time we login *2026-05-27, version 3.15.1* The only way to use this app is verify your self every time you try to access this application, then verification takes 2 days, then it says error with the application try installing it again after uninstalling and then again full 360 degree turn and we are back on the same thing. Whoever developed this app definitely needs to fired and rehired and then fired again. Because this app sucks. ### 1/5 — Awful *2026-05-26, version 3.15.1* Barely works. I can’t name one working feature. Even writing this review was difficult. The worst. ### 2/5 — Contradictory *2026-05-21, version 3.15.1* I got an email saying I was verified, but in the app it’s telling me I wasn’t and need to go to a services centre in person. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unacceptable. *2026-08-07, version 4.0.2* The login process is cumbersome, clunky, and overreaching. It’s unacceptable by today’s standards. ### 1/5 — Made things more complicated. *2026-08-03, version 4.0.2* This app being created made logging into your BC Registry account for a simple annual filing impossible. So stupid. People who decided that this is how it should be done now should be fired. ### 1/5 — Crash out *2026-07-23, version 4.0.2* This app is always crashing out does not like me do anything without deleting and redownloading the app a million times. ### 1/5 — worst app ever i had *2026-07-16, version 4.0.2* never recognize my driving license. ### 1/5 — too difficult!!! *2026-07-08, version 4.0.2* Why does this have to be so hard to set up?? Stupid and it’s too complicated to figure out. This is my 3rd day to try to figure out !! Absolutely stupid ### 1/5 — Dependency on Google Services *2026-07-08, version 4.0.2* This app will not function for those who reject Googles Terms of Service and Privacy Policy. Beware that if you manage your own DNS and block your devices from connecting to Google.com, client3.google.com and app-analytics.google.com the BC Services application will not allow you to login. If this application intends to be a digital ID then we should be investing in our own infrastructure, not relying on Americans. ### 1/5 — Not working!!!!! *2026-06-28, version 4.0.2* This app is not even working, im trying to setup a pin and can’t go through ### 1/5 — Camera *2026-06-16, version 4.0.1* I can’t access the camera. I install the app again and again but didn’t work it always show an error occurs can’t access camera. ### 1/5 — Acct got removed after pairing *2026-06-16, version 4.0.1* Account got removed from app after I entered pairing number - at the must I opportune time. And trying to re- register is a NIGHTMARE!! ### 1/5 — App bug 😡 *2026-06-11, version 4.0.0* It gave me an error and suggested to delete the app and reinstall it. I did it #$@& so I have to redo my identity from scratch. It worked well for several years. 🤬 Tip Don’t delete the app! Wait for an update! ## Most praised reviews (10 highest-rated) ### 5/5 — I really like this app!! *2026-08-01, version 4.0.2* The BC Service Card app has helped me a lot!! This app is so helpful I can connect to the health gateway and get my lab results soon and there is also a record of all your medical visits and medications you take!!Also another bonus I can use this app to sign into my CRA account!! This is a great app!! ### 5/5 — Good *2026-06-10, version 4.0.0* Pain to set up but it is secure and nice to use. Still a pain to set up ### 5/5 — Waste of time *2026-06-03, version 3.15.1* Doesn’t work ### 5/5 — Works as it should *2026-05-13, version 3.15.1* The app works great. If only the website were easier to navigate! ### 5/5 — Fast and convenience *2026-05-11, version 3.15.1* We do not need save or remember password. With this service card app can register and log in by highly trust and fast. ### 5/5 — Review *2026-05-10, version 3.15.1* Excellent service. ### 5/5 — Amazing! *2026-04-30, version 3.15.1* I can access pretty much any government service without creating a new account for everything. Also so many online government sites are requiring you to have this now. Very handy so glad I downloaded this app. 1 app lots of government sites 1 account no more remembering or saving passwords ### 5/5 — Login *2026-04-02, version 3.15.1* Helps to login with federal and provincial services to verify identification. Works well. ### 5/5 — Good *2026-03-31, version 3.15.1* Awesome great ### 5/5 — Friendly user *2026-03-26, version 3.15.1* Easy to use. I love it. Thanks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*