# BCA mobile — user reviews > 237 indexed App Store user reviews of BCA mobile by PT. Bank Central Asia Tbk, rated 2.60/5 from 277 ratings. - Source: https://appshunter.io/ios/app/bca-mobile/id551587254/reviews - App overview in markdown: https://appshunter.io/ios/app/bca-mobile/id551587254.md - Rating breakdown: 5★ 79 · 4★ 20 · 3★ 26 · 2★ 21 · 1★ 131 ## What do users think of BCA mobile? Overall sentiment: negative **Pros** - 🚀 Simple, easy and user friendly - 🔒 Secure transactions - 👍 Useful features like QR code payments **Cons** - 🐛 Frequent crashes and bugs - 🔍 Outdated and clunky UI - ⚠️ Compatibility issues with older devices - 🔑 Complicated login and verification process - 🔌 Connectivity issues and unreliable service **Commonly reported bugs** - Force close issues after updates - Verification failures and account registration problems - Inability to access certain features like Flazz card - Frequent disconnections during transactions **Most requested features** - Add transaction history and balance tracking - Implement biometric login options - Provide English language support - Improve user interface and modernize the design - Enhance security with two-factor authentication ## Newest reviews (17 of 237) ### 4/5 — Change Langugae *2025-11-18, version 4.7.5* How can I change the language for this App from Bahasa to English in iOS? ### 3/5 — 😂 *2025-05-19, version 4.6.5* 😂 ### 1/5 — BCA SERING UPDATE VERSI BARU, TOLONG SEDIKIT DI KURANGI *2025-04-28, version 4.6.4* Bca plis jangan terlalu sering update, pengguna ios versi lama yg sudah tidak bisa update ios jadi kesulitan, apalagi mbanking itu penting banget kalo ga bisa update masa ga bisa di gunain, lagipula tidak ada yg perlu di perbaiki lagi, versi baru dan lama sama saja ### 1/5 — Update Mbanking BCA *2025-04-23, version 4.6.2* Can not update this app from my ios. ### 1/5 — bug force close makin parah *2025-02-18, version 4.5.8* latest version masi bug force close, kocak ### 1/5 — Aplikasi mental *2025-02-13, version 4.5.6* Ini kenapa ya setelah update setelah masukin password aplikasinya nutup sendiri, device yang saya gunakan Iphone 7 plus ### 1/5 — Integritas verifikasi dokumen masih primitif *2025-01-26, version 4.5.6* Kalau memang hanya bisa upload menggunakan satu KTP saja, mengapa verifikasinya perlu ke lain2 pula, saya faham klo itu perlu dicek ke KK, minor mistake padahal NIK juga sama malah di reject. Kenapa ga sekalian aja verifikasi ke identitas lain supaya lebih afdol akta kelahiran kah, biodata kah, driving licence kah. Bertahun2 ngurus bermacam hal pakai KTP baru kali ini dipersulit. Ini memberi harapan palsu pd WNI yg berdomisili diluar, pdhl saya sudah takjub dg hadirny online system registration ini. Malah disuruh kembali ke Indonesia. Solusi macam apa itu, kemudahan akses matamu! Benar2 membuang2 waktu dan energi saja mengurus birokrasinya. Shame on you and whoever made this system 👎🏼 ### 1/5 — FORCE CLOSE IOS 18.1.1 IP 15 PROMAX *2024-12-31, version 4.5.5* tiap mau transfer, langsung force close. kocak bca developer dan QA banyak tapi bug kaya gini lolos ### 1/5 — Kebanyakan ganguan Tf aj susah *2024-12-30, version 4.5.5* Tolong di perbaiki demi kenyamanan mau tf aj susah dari semalem ganguan mulu ### 2/5 — crash *2024-12-20, version 4.5.5* ver 4.5.5 crash for iphone 7 ### 2/5 — crash *2024-10-31, version 4.3.9* Sering crash skrg ### 1/5 — Piece of junk *2024-10-19* Updated version of this makes things go from bad to worse! They seriously need to hire real pros! Kept updating junk on aesthetics and then messed something else. Can’t use it to make payment for PLN anymore either. Keep getting error message. This app belongs in the trash. Should have done trial run in their own first before releasing this. SMH ### 1/5 — Verifikasi tidak bisa *2024-09-29, version 4.3.7* Dari kemarin verifikasi tidak bisa, pulsa berkurang terus. Langkahnya juga saya ikutin sim card hanya 1 tetapi tidak menerima kode ### 1/5 — menu edit hilang di inbox transfer *2024-09-27, version 4.3.7* kenapa menu edit di inbox dihilangkan ya di versi baru?? privasi tidak aman jadinya ### 1/5 — bca bapuk *2024-09-21, version 4.3.7* tolong ini kenapa ya setelah update yg baru ko mbanking ga bisa dibuka ya indikator nya warna biru terus ### 1/5 — Fak *2024-09-21, version 4.3.7* Tai lah transaksi Qris saldo udah berkurang tapi ga ada catatan transaksi di pengirim dan penerima ### 1/5 — KONEKSI TERPUTUS *2024-09-20, version 4.3.7* Lagi urgent malah jadi GA GUNA! BENERIN DULU ITU SERVER BARU DI PUBLISH YA TAI!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — ampas *2025-12-19, version 4.7.7* merah nya lama bgt tiap mau transaksi ### 1/5 — QR Errror *2025-12-17, version 4.7.7* Woi bayar QR jadi ngga bisaa..sinyal full..tanda merah terusss ### 1/5 — P *2025-12-07, version 4.7.6* D suruh update , gk bisa d pake jadinya hadeuuhhhh ### 1/5 — Sering eror *2025-11-23, version 4.7.6* Sering eror tiba tiba putus koneksi padahal wifi ga ada masalah pas di remove waktu validasi foto sering eror padahal sudah sesuai tolong dong untuk perbaikan nya ### 1/5 — Kode OTP *2025-11-20, version 4.7.5* Sulit banget dapat kode OTP, menyusahkan bukannya mempermudah, duit duit gw susah di akses, bikin males gni doank jg harus datang ke CS ### 1/5 — komplen *2025-09-29, version 4.7.2* apasih tiba tiba bgt gabisa di akses, nyusahin nasabah tau ga, apalagi yg di luar negri kek gini jd pusing benerin nya gmn, kocaggg!! ### 1/5 — Icon lampu ga guna *2025-09-29, version 4.7.2* 2025 masih perlu nunggu icon lampu hijau dulu baru bisa transaksi? aplikasi yang aneh ### 1/5 — Bad *2025-08-14, version 4.6.9* Bad bank ### 1/5 — Are we in 2005? *2025-06-29, version 4.6.7* What year are we living in? It’s 2025, not 2005! Such a big bank, but they're too lazy to make a comfortable app? I'm going to change banks because this is an absolute disrespect for other users. I can't even change the language to English ### 1/5 — Gagal verifikasi *2025-06-04, version 4.6.6* Sudah berulang kali foto ktp + foto diri sendiri, gagal verifikasi terus, gimana sih bca !! ## Most praised reviews (10 highest-rated) ### 5/5 — Riwayat transaksi *2026-01-27, version 4.7.8* TAMBAHKAN RIWAYAT TRANSAKSI PENGELUARAN DAN PEMASUKAN JADI BISA NGONTROL UANG KELUAR DAN MASUK ### 5/5 — Notifikasi *2025-04-09, version 4.6.1* hallo, mungkin bisa dijadikan masukan ya. bisa tolong di adakan notifikasi jika ada dana yang baru saja masuk dan keluar ya, terima kasih. ### 5/5 — force close setelah update *2025-01-15, version 4.5.6* hari ini ada update saya kira memperbaiki force close sebelumnya pada saat mau transfer, sekarang malah force close saat aplikasi dijalankan ### 5/5 — Simple, easy and user friendly *2024-08-26, version 4.3.6* Overall, i like this apps.. very simple, easy to use, very friendly apps, and i think mBCA is the best mobile banking in Indonesia.. Thanks ### 5/5 — Keluhan *2024-07-18, version 4.3.3* Min kenapa ya mbca saya indikator merah dari kemaren, padahal sinyal wifi kenceng , sudah upgrade aplikasi juga ### 5/5 — Inet Banking Mantap *2023-06-30, version 4.1.1* Aplikasi banking yang paling simple, ringan dan hampir gak pernah error. ### 5/5 — Si bank gak pake ribet *2021-10-18, version 2.8.2* Gue ga tau kenapa ratingnya rendah2, ga mau baca, males. Pokoknya sama gue serba gampang sejak daftar mBCA online, sampe ke kantor cab ngurus atmnya pdhl Hp keblokir tetap bisa donk. Udah gitu ga pake minimum saldo. Thanks. ### 5/5 — Finally *2021-09-27* Finally the UI has been updated to take advantage of the taller aspect ratio. Long overdue update. ### 5/5 — 5 star indeed *2021-06-16* Love the capability, simple UI that works. Thats all we need rather than fancy bells like others, we don't need extra update. Right on, keep away from extra function. It served well and enough for nowadays user, stay on simplicity that matters. ### 5/5 — Mobile BCA *2020-05-13, version 2.5.0* Kenapa M-BCA Tdk bisa di add ke WALLET Apple Pay di iPhone biar lebih praktis yuk pembayaran dan aman.TQ🙏 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*