# BCB Bank — user reviews

> 14 indexed App Store user reviews of BCB Bank by BCB Community Bank, rated 2.73/5 from 49 ratings.

- Source: https://appshunter.io/ios/app/bcb-bank/id1047266056/reviews
- App overview in markdown: https://appshunter.io/ios/app/bcb-bank/id1047266056.md
- Rating breakdown: 5★ 14 · 4★ 7 · 3★ 3 · 2★ 2 · 1★ 23

## Most critical reviews (10 lowest-rated)

### 1/5 — Log in

*2023-06-22, version 5.0.5803*

I can’t create a sign in after I download the app

### 1/5 — App doesn’t work and customer service hopeless

*2023-06-08, version 5.0.5803*

I have been using bcb app for quite a while and this app stopped working. Mobile check deposit doesn’t work and keep giving error you must endorse your check with BCB mobile.

When called customer service she said no other user called so it’s not a problem and it’s hopeless.

### 1/5 — New App doesn’t compute

*2023-05-12, version 4.61.5*

Attempted to upgrade using the new version but message pop up said application no longer works? How nice is that?

### 1/5 — Unreliable

*2023-03-09, version 4.61.5*

The whole point of having a banking app is convenience & ease of use.  Every time I try to pay a bill, more often than not, I’m blocked, the app can’t access my accounts, or some other mindless error obfuscates what I’m trying to do.  I have called the bank to resolve the problems, but they recur with an annoying frequency that has left me resorting to writing a paper check to pay my bills through the even more unreliable mail.  Don’t bother with this app, it’ll just drain your patience.

### 1/5 — Garbage

*2022-01-28, version 4.58.62*

It is hard to put into words just how bad this bank’s app and online website function. It is stunning. To conduct standard banking transactions, I have the turn back the clock 20+ years and do deposits/withdraw slips at the physical location. And that is better than using the app.

### 1/5 — Zelle can not be found on app

*2021-10-13, version 4.51.199*

No directions on how to access Zelle

### 1/5 — App is faulty

*2020-02-03, version 4.40.14*

It is my main reason why I don’t want to use this bank anymore. At this point BCB should have a reliable bank application that is useful.  I thought I would use a local bank but this is impossible.  I constantly have to change my password and call them to help me reset it, I don’t even want to deal with this anymore. I constantly have to call them bcs I get a “invalid user”.

### 1/5 — APP NEED A UPDATE BADLY

*2019-08-04, version 4.30.58*

Idk what is wrong with this app, but it needs a HUGE UPDATE.  Seriously.  I’m ALWAYS encountering problems and errors.  I’ve tried logging in, and it’s like its not recognizing my password.  Can’t tell you how many times I’ve had to change my password because of this issue.  PLEASE FIX IT!!

### 1/5 — Useless

*2018-09-03, version 4.19.38*

I have to download this app every time I use it. It will only let me log in once. When I log out, it disappears. This just started happening. Used to be fine. Can't seem to find anyone in support to help. Help please?

### 2/5 — Mobile check depost

*2023-12-21, version 5.0.5804*

Mobile check deposit not functioning. Keeps telling me to use the mobile app to deposit a check which I am.

## Most praised reviews (4 highest-rated)

### 5/5 — Works better

*2023-05-15, version 5.0.5803*

The app works better now I was doing something wrong.

### 5/5 — BCB Bank - Best Bank!!

*2022-05-08, version 4.58.62*

Absolutely, the best, thank you BCB Bank!

### 3/5 — Great bank ok app

*2024-07-23*

Great bank ok app

### 3/5 — App crashes

*2020-06-23, version 4.45.61*

I have been using it got many years and it had been good 

After latest upgrade yesterday, app doesn’t work any more. I have reinstalled it but no luck ☹️

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*