# BCBS FEP Overseas

> Health claims submission and international provider finder for federal employees abroad. (iPhone/iPad app by HTH Worldwide.)

- Source: https://appshunter.io/ios/app/bcbs-fep-overseas/id6474323063 (this page in markdown: same URL + `.md`)
- Developer: [HTH Worldwide](https://appshunter.io/developer/336345597)
- Category: Health & Fitness
- Price: Free
- Rating: 1.50/5 from 22 App Store ratings · 9 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.6 · 96 MB
- Languages: American English
- Released: 2024-01-01
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bcbs-fep-overseas/id6474323063/reviews.md

## What is BCBS FEP Overseas?

The Blue Cross® and Blue Shield® Federal Employee Program (FEP) Overseas app is for members submitting medical claims for services received outside of the United States, Puerto Rico, or U.S. Virgin Islands. It also covers services received while on a U.S. military base or on a cruise ship. If you received medical services in any other place, you should submit your claim to your local Blue Cross Blue Shield plan.

Important Features:

International Provider Finder: Search for a doctor or hospital outside of the U.S. and request a guarantee
of benefit (GOB).
 
Claims: Securely submit your medical claims and receipts through the mobile app. Follow a step-by-step
wizard for paperless form submission or upload a completed paper form. Prevents delays in getting your
money back.
 
Translation Tools: Includes Medicine Equivalents where you can find country-specific equivalents for
hundreds of prescription and over-the-counter medications, and Medical Terms and Phrases, a translation tool for
common healthcare terms and phrases in fourteen languages with audio.
 
Convenient Login: The app supports both Fingerprint Unlock and Face Unlock, making the login
experience easy and secure.


The Blue Cross and Blue Shield Federal Employee Program (FEP) Overseas app is powered by GeoBlue®. GeoBlue is the trade name of Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York), an independent licensee of the Blue Cross and Blue Shield Association. GeoBlue acts as a third party administrator for the Blue Cross and Blue Shield Federal Employee Program. Blue Cross and Blue Shield Federal Employee Program is a program of the Blue Cross and Blue Shield Association, an association of independent, locally operated Blue Cross and Blue Shield companies.The Blue Cross® and Blue Shield® words and symbols, Federal Employee Program®, and FEP® are all trademarks owned by the Blue Cross Blue Shield Association.

## Key features

- International provider search
- Medical claims submission
- Guarantee of benefit requests
- Medication equivalents
- Medical term translation
- Fingerprint and Face Unlock login

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/bcbs-fep-overseas/id6474323063/reviews.md

### 4/5 — Quick and easy - once you set up

*2025-12-10*

Setting up this account was troublesome to say the least. But once setup, it is a breeze. I actually questioned how simple it was, compared to the nightmare of medical claims in the USA. The simplicity makes it look amateurish, but make no mistake, it works well. The only operational issue is that the server seems to go down in the early morning hours (maintenance?), which is annoying when you are still overseas. 
Overall: Operationally better than the domestic version despite the simplicity of design.

### 1/5 — Terrible App

*2025-12-08*

Having trouble submitting claims and customer service is not open on weekends and takes a long time to accept calls on normal hours DC time when I am overseas at midnight

### 1/5 — Won’t even work

*2025-10-22*

Can’t even set the app up. Tells you to contact customer support and of course there is no #.

### 5/5 — Great service

*2025-09-09*

Great service

### 1/5 — Nothing but problems

*2025-08-28*

I am traveling trying to use my phone to file a claim. The fep blue app sends me to a new app to file a claim. I fill out all the information and finish the registration but then are unable to enter the app because my user name and password are wrong. I click forgot password then it tells me my personal information is wrong. I agree with the previous review. Why make this so difficult!

### 1/5 — Sign up for new account?

*2025-07-15*

First it doesn’t tell you you need to register and create a new separate user name and password. I tried logging in many times and thought I was losing my mind until I figured that out. 

Then, no matter if you go by the exact password requirements it keeps telling you it’s not enough. This app is useless.

### 1/5 — Impossible to use and customer service is very unhelpful

*2025-05-15*

Despite calling several times to get help with even just logging in, the app has been very difficult to access.

### 1/5 — Can’t create password

*2024-10-19*

The password creation page says you need have at least 10 characters, a capital letter, a lowercase letter, number and a special character. I’ve tried creating over a dozen passwords. I’ve incorporated all these rules. Each time I get an error that just repeats these rules, so I have no idea which hidden mystery rule I’m missing. So I can’t send in my claim at all. This is a horribly designed app. BCBS has enough money to create a minimally functional app. Let’s try a bit harder

### 1/5 — This is a miserable way to submit claims

*2024-02-25*

I cannot understand why BCBS makes this so difficult for users overseas. This is so much easier through the web portal, however that is broken so I’m stuck trying to navigate this.  For others, even if you already have access to web portal you need to sign up for this service separately. It does not work for pharmacy claims. And then it has you download a claim form, fill it out, and take a picture of it.   They had just improved this online by having you fill in information into a form and no longer necessitating scanning and uploading. Why are we back to this?

## Frequently asked questions about BCBS FEP Overseas

### What is BCBS FEP Overseas used for?

BCBS FEP Overseas is used by members of the Federal Employee Program to submit medical claims for services received outside the United States, Puerto Rico, or U.S. Virgin Islands, as well as on U.S. military bases or cruise ships.

### Can I find doctors overseas with BCBS FEP Overseas?

Yes, the app features an International Provider Finder that allows you to search for doctors and hospitals outside of the U.S. and request a guarantee of benefit (GOB).

### How do I submit a claim using BCBS FEP Overseas?

You can securely submit your medical claims and receipts through the mobile app. It offers a step-by-step wizard for paperless form submission or the option to upload a completed paper form.

### Does BCBS FEP Overseas offer translation tools?

Yes, the app includes Translation Tools with Medicine Equivalents to find country-specific medication equivalents and Medical Terms and Phrases, which translates common healthcare terms into fourteen languages with audio.

### What devices does BCBS FEP Overseas support?

BCBS FEP Overseas is available for iPhone and iPad devices.

### What is the age rating for BCBS FEP Overseas?

BCBS FEP Overseas has an age rating of 17+, indicating it is suitable for users aged 17 and older.

### How often is BCBS FEP Overseas updated?

The latest version of BCBS FEP Overseas is 2.2, and it was last updated on December 30, 2025, suggesting regular updates for functionality and security.

### Does BCBS FEP Overseas have ads?

No, BCBS FEP Overseas does not contain advertisements, providing an ad-free experience for users.

## Version history (last 4 releases)

### 2.2 — 2025-12-30

- Minor updates and bug fixes. 
- Performance optimizations and stability improvements.

### 2.0 — 2024-11-04

Version 2.0 brings exciting new features:
- Paperless Claims Submission Wizard: Easily submit claims with our streamlined, form-based process.
- International Provider Finder: Locate providers globally and submit Guarantee of Benefits (GOB) requests with ease.
- Enhanced Translation Tools: Access medicine equivalents and medical terms in multiple languages to ensure accuracy in your care.

### 1.1 — 2024-02-09

Minor updates and bug fixes.

### 1.0 — 2024-01-01

No release notes.

## Apps similar to BCBS FEP Overseas

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## More apps by HTH Worldwide

- [BCBS Global Solutions™](https://appshunter.io/ios/app/bcbs-global-solutions/id500753535)
- [mPassport](https://appshunter.io/ios/app/mpassport/id546101958)
- [BCBS Global Core](https://appshunter.io/ios/app/bcbs-global-core/id775275902)

All apps by HTH Worldwide: https://appshunter.io/developer/336345597

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*