# BCBSIL

> Blue Cross Blue Shield of Illinois member portal for health insurance management and provider search. (iPhone/iPad app by Blue Cross and Blue Shield of Illinois.)

- Source: https://appshunter.io/ios/app/bcbsil/id571088532 (this page in markdown: same URL + `.md`)
- Developer: [Blue Cross and Blue Shield of Illinois](https://appshunter.io/developer/571088535)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.70/5 from 25,529 App Store ratings · 308 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 63 MB
- Languages: American English, European Spanish
- Released: 2012-11-02
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bcbsil/id571088532/reviews.md

## What is BCBSIL?

The Blue Cross and Blue Shield of Illinois (BCBSIL) app provides access to the Blue Cross and Blue Shield of Illinois member information and resources. BCBSIL app also provides shopping information such as getting a quote and tracking an application. 

Members can: 
•	Login, register or change password 
•	Easily access coverage, claims, and ID
•	Check deductible and out of pockets amounts
•	Find an in network doctor, hospital or facility
•	Find a nearby urgent care facility
•	Estimate the costs of procedures, tests and treatments
•	View patient reviews and average wait time 
•	Search for doctors that speak Spanish
•	View medical benefits and copay levels
•	View pharmacy benefits and copay levels
•	Send ID to Apple Wallet for offline access
•	View their Explanation of Benefits
•	Log in via Touch ID
•	Share ID Card
•	Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions
•	Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

## Key features

- Access coverage, claims, and ID cards
- Find in-network doctors and facilities
- Estimate procedure costs
- Manage pharmacy benefits and prescriptions
- Virtual doctor visits
- View Explanation of Benefits

## Chart rankings

- #169 in Top Free · Health & Fitness (US App Store)

## What do users think of BCBSIL?

Overall sentiment: negative

**Pros**

- 💻 User-friendly interface
- 🔒 Secure login options
- 🗓️ Convenient access to claims and coverage details
- 🔍 Helpful provider search functionality

**Cons**

- 🐛 Frequent login issues and app crashes
- 🤔 Confusing navigation and lack of intuitive features
- 📱 Outdated and non-responsive design
- 🕰️ Slow app performance and long load times
- 🤷‍♀️ Inaccurate or incomplete information displayed

**Commonly reported bugs**

- Login credentials not recognized
- Unable to access account information
- Inconsistent app behavior across devices
- Errors when trying to update personal details

**Most requested features**

- Ability to copy insurance information
- Enhanced provider search with more details
- Seamless integration with other healthcare apps
- Improved mobile-optimized design and navigation
- Faster and more reliable app performance

## Recent user reviews (10 of 308)

All indexed reviews: https://appshunter.io/ios/app/bcbsil/id571088532/reviews.md

### 1/5 — Andndbsjaj

*2026-08-25, version 7.30.0*

Andbbdhs

### 1/5 — Account support

*2026-08-22, version 7.30.0*

Can not create new account. Software is terrible

### 1/5 — Referrals

*2026-08-18, version 7.29.0*

No way to track approved referrals

### 1/5 — Can't load Claims

*2026-08-14, version 7.29.0*

No point to the app if you can't view your claims. Just says "We're having trouble loading your claims" every time. 

Also make you trust your device every single time. Do you even bother testing?

### 1/5 — This is the worst app I have ever used

*2026-08-11, version 7.28.1*

The interface of this app is not only bad, it’s basically useless. Finding a provider is a monumental task. The results it gives you are useless.

### 1/5 — Stop asking for reviews!

*2026-07-31, version 7.28.1*

My new policy: every time an app asks for a review that’s an automatic one star.  It’s intrusive and annoying. I don’t want to play your game so quit trying to force me.

### 1/5 — Worst insurance

*2026-07-29, version 7.28.1*

My A1c is 11 and you guys need further proof for my Ozempic. I feel like you guys want me to die.

### 5/5 — PPO Silver plan

*2026-07-27, version 7.28.1*

Although for 2026, my premium went up by about 110%, the coverage and the flexibility is outstanding. I have seen a number of specialists seeking relief from several conditions, I sought these specialist out myself without the need for referrals and as long as they fall within the inpatient category, I've never had a problem

### 1/5 — Terrible idea

*2026-07-25, version 7.27.0*

I have insurance for my entire family, but only my card can be pulled up. Select a family member and you get an error message requesting that you try again later. I’ve tried for weeks. My app is updated. Now what if this was an emergency? Digital only is a terrible idea.

### 3/5 — Change of address

*2026-07-20, version 7.27.0*

I wish you can make change of address in the app

## Frequently asked questions about BCBSIL

### What can I do with the BCBSIL app?

The BCBSIL app allows you to access your member information, including coverage details, claims history, and ID cards. You can also find in-network doctors and facilities, estimate procedure costs, manage your pharmacy benefits, and access virtual visits with doctors.

### How do I find a doctor using the app?

The app provides a feature to easily find in-network doctors, hospitals, or facilities. You can search for providers, view patient reviews, check average wait times, and even find doctors who speak Spanish.

### Is the BCBSIL app free to use?

Yes, the BCBSIL app is free to download and use for Blue Cross and Blue Shield of Illinois members. There are no subscription fees or in-app purchases required to access its core features.

### Can I access my ID card offline?

Yes, you can send your ID card to Apple Wallet for offline access, allowing you to present it even without an internet connection. You can also share your ID card through the app.

### What are the benefits for pharmacy management?

If you have applicable pharmacy coverage, the app allows you to search for drug information and cost estimates. You can also compare nearby pharmacies and receive reminders related to your prescriptions.

## Version history (last 5 releases)

### 7.30.0 — 2026-08-22

General improvements and bug fixes.

### 7.29.0 — 2026-08-13

General improvements and bug fixes.

### 7.28.1 — 2026-07-27

General improvments and bug fixes.

### 7.27.0 — 2026-07-06

General improvements and bug fixes.

### 7.26.0 — 2026-06-22

General improvements and bug fixes.

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## More apps by Blue Cross and Blue Shield of Illinois

- [Centered](https://appshunter.io/ios/app/centered/id901402639)
- [MyBlueRxIL](https://appshunter.io/ios/app/mybluerxil/id1634272358)

All apps by Blue Cross and Blue Shield of Illinois: https://appshunter.io/developer/571088535

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*