# BCBSM

> Health plan management for Blue Cross Blue Shield of Michigan members. (iPhone/iPad app by Blue Cross and Blue Shield of Michigan.)

- Source: https://appshunter.io/ios/app/bcbsm/id1098220614 (this page in markdown: same URL + `.md`)
- Developer: [Blue Cross and Blue Shield of Michigan](https://appshunter.io/developer/591402495)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.70/5 from 78,035 App Store ratings · 252 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 66 MB
- Languages: American English
- Released: 2016-05-18
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bcbsm/id1098220614/reviews.md

## What is BCBSM?

An Award-winning Member Health Experience 
Blue Cross Blue Shield of Michigan ranked #1 in Commercial Health Plan Member Satisfaction in Michigan, four out of five years. We're also rated highest for Digital Channels and Helping Save Time or Money. Download the app for a secure and convenient way to manage your health plan online. For JD Power 2026 award information, visit jdpower.com/awards.

Enjoy convenient access on the go:
•	View your member ID card and add it to your digital wallet
•	Find in network doctors and hospitals
•	See covered services and plan balances (deductible, out of pocket, etc.)
•	Get virtual care with our 24 hour nurse line and telehealth options
•	Review claims and EOBs
•	Make bill payments (for non employer coverage)
•	Compare provider quality ratings and estimated procedure costs
•	Check your HSA/FSA balances via HealthEquity
•	Choose and view your Primary Care Physician
•	Look up prescription drug prices and coverage rules
•	Complete health assessments and explore wellness tools

This app supports most Blue Cross plans except: 
•	FEP members with a PPO plan
•	MESSA members
•	Blue Cross Complete (Medicaid) members


Permissions

Identity[XH1.1]
Google Play™ services need this in order to send you push notifications. BCBSM won’t use anything related to your identity that isn’t associated with your account with us.


Wi-Fi connection
This access allows the BCBSM app to check for an active internet connection, which allows the app to function correctly.

Photos and other media
We use this access to deliver PDFs to you and to display your virtual ID card. BCBSM will not access or use your pictures or saved files for any other reason.

Questions about the app? Please visit bcbsm.com/app

© 1996-2026 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross Blue Shield Association. We provide health insurance in Michigan. State and Federal Privacy laws prohibit unauthorized access to Member’s private information. Individuals attempting unauthorized access will be prosecuted.

## Key features

- Virtual ID card
- Find doctors and hospitals
- View plan balances
- Virtual care and nurse line
- Review claims and EOBs
- Provider quality ratings
- Drug price lookup

## Chart rankings

- #38 in Top Free · Medical (US App Store)

## What do users think of BCBSM?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient access to account information
- 👍 User-friendly app design
- 🔒 Secure login options
- 💡 Helpful features like viewing claims and deductibles

**Cons**

- 🐛 Frequent crashes and performance issues
- ⏱️ Slow load times and app responsiveness
- 🔍 Inaccurate or outdated provider information
- 📱 Lack of landscape mode support for tablets

**Commonly reported bugs**

- Login process often fails or locks users out
- Claims and deductible information not always accurate
- App redirects to external website instead of handling in-app

**Most requested features**

- Add insurance card to Apple Wallet
- Improve search functionality for finding in-network providers
- Provide more self-service options to avoid phone calls

## Recent user reviews (10 of 252)

All indexed reviews: https://appshunter.io/ios/app/bcbsm/id1098220614/reviews.md

### 5/5 — GREAT APP

*2026-08-25, version 5.53.0*

Very user friendly

### 4/5 — Rrustaj

*2026-08-23, version 5.53.0*

When I try to look up care, find care or another setting, the page keeps reloading why is that?

### 5/5 — Quick

*2026-08-19, version 5.53.0*

Easy to review my claims and explanations of benefits

### 5/5 — Logging in

*2026-08-19, version 5.53.0*

It was easy to login and retrieve information.

### 3/5 — Find care button

*2026-08-16, version 5.53.0*

Love the app, however with the new update the find care button isnt working right now.

### 1/5 — Too slow

*2026-08-13, version 5.53.0*

This app is slow and it is difficult to find what you are looking for.

### 1/5 — Says I don’t have an account.

*2026-08-10, version 5.53.0*

In the app they say they can’t find account with my information but on a browser I am able to log in. Seems like typical medical industry protocol to make it hard to use/access coverage.

### 1/5 — Horrible website

*2026-08-02, version 5.53.0*

This is one of the most difficult sites I’ve ever had the misfortune to use. The only thing worse is calling customer service which I’m going to be forced to do since I can’t obtain the information I need online.

### 1/5 — It doesn’t work

*2026-07-31, version 5.53.0*

The app doesn’t work. Anytime I try to open it, it just stays on the blue screen with the blue cross logo and never loads. Not sure what’s wrong with the app

### 1/5 — Site errors

*2026-07-29, version 5.52.0*

The BCBSM site never works properly especially when you really need it. It’s very frustrating. Website/APP need to be overhauled using a different company since problems have been ongoing for years.

## Frequently asked questions about BCBSM

### What does the BCBSM app do?

The BCBSM app provides Blue Cross Blue Shield of Michigan members with convenient access to their health plan benefits. You can view your virtual ID card, find in-network doctors and hospitals, check your plan balances, and access virtual care options. It also allows you to review claims, make bill payments, and compare provider quality and drug prices.

### What are the key features of the BCBSM app?

Key features include a virtual ID card, a doctor and hospital finder, the ability to view covered services and plan balances, 24-hour nurse line and telehealth options, claims and EOB review, bill payment capabilities, provider quality comparisons, and drug price lookup. You can also manage your HSA/FSA and select your Primary Care Physician.

### Is the BCBSM app free to use?

Yes, the BCBSM app is free to download and use for eligible Blue Cross Blue Shield of Michigan members. There are no subscription fees or in-app purchases mentioned for accessing the core features of the application.

### Which BCBSM plans are supported by the app?

The app supports most Blue Cross Blue Shield of Michigan plans. However, it is unavailable for FEP members with a PPO plan, MESSA members, and Blue Cross Complete (Medicaid) members. It's recommended to check the app's compatibility with your specific plan.

### How can I get virtual care through the app?

The app offers virtual care options, including a 24-hour nurse line and telehealth services. This allows you to connect with healthcare professionals remotely for consultations and advice, making it easier to get the care you need without an in-person visit.

## Version history (last 5 releases)

### 5.53.0 — 2026-07-30

Updated Find Care experience with easy access to Find a Doctor when you need it
Minor bug fixes and performance improvements

### 5.52.0 — 2026-05-29

- Bug fixes and performance improvements

### 5.51.0 — 2026-05-05

- Bug Fixes and Mobile App Maintenance & Annual Updates 2026

### 5.50.0 — 2026-03-24

- Add your virtual ID card to Apple Wallet or Google Wallet
- Updated version of your virtual ID card with more healthcare information included.
- Minor bug fixes and performance improvements

### 5.49.0 — 2026-01-31

- Bug fixes and performance improvements

## Apps similar to BCBSM

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [BCBSMA MyBlue Member App](https://appshunter.io/ios/app/bcbsma-myblue-member-app/id937789998) | 4.9 (10,719) | Free | Medical |
| [Sydney Health](https://appshunter.io/ios/app/sydney-health/id1463423283) | 4.8 (554,223) | Free | Medical |
| [BCBSTN](https://appshunter.io/ios/app/bcbstn/id656808642) | 2.4 (360) | Free | Medical |

## More apps by Blue Cross and Blue Shield of Michigan

- [BCBSM Online Visits](https://appshunter.io/ios/app/bcbsm-online-visits/id1270824892)
- [BCBSM Coordinated Care](https://appshunter.io/ios/app/bcbsm-coordinated-care/id1482804469)

All apps by Blue Cross and Blue Shield of Michigan: https://appshunter.io/developer/591402495

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*