# BCBSMT

> Blue Cross Blue Shield of Montana member portal for health insurance management and provider search. (iPhone/iPad app by Health Care Service Corporation.)

- Source: https://appshunter.io/ios/app/bcbsmt/id947432567 (this page in markdown: same URL + `.md`)
- Developer: [Health Care Service Corporation](https://appshunter.io/developer/345127634)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.60/5 from 541 App Store ratings · 19 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 63 MB
- Languages: American English, European Spanish
- Released: 2014-12-16
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bcbsmt/id947432567/reviews.md

## What is BCBSMT?

The Blue Cross and Blue Shield of Montana (BCBSMT) app provides access to the Blue Cross and Blue Shield of Montana member information and resources. BCBSMT app also provides shopping information such as getting a quote and tracking an application. 

Members can: 
•	Login, register or change password 
•	Easily access coverage, claims, and ID
•	Check deductible and out of pockets amounts
•	Find an in network doctor, hospital or facility
•	Find a nearby urgent care facility
•	Estimate the costs of procedures, tests and treatments
•	View patient reviews and average wait time 
•	Search for doctors that speak Spanish
•	View medical benefits and copay levels
•	View pharmacy benefits and copay levels
•	Send ID to Apple Wallet for offline access
•	View their Explanation of Benefits
•	Log in via Touch ID
•	Share ID Card
•	Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions
•	Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

## Key features

- Access coverage and claims
- Find in-network doctors and facilities
- Estimate procedure costs
- View medical and pharmacy benefits
- Access virtual doctor visits
- Store ID card in Apple Wallet

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/bcbsmt/id947432567/reviews.md

### 2/5 — Great potential

*2026-01-19, version 7.14.0*

This app has the opportunity to be very helpful, but it fails at doing so. 
While searching for providers it will constantly bring up either all the clinics within our state or say there are no providers in our network. It is frustrating! 
It would be nice if you could search for a treatment and you would receive providers names who actually offer that treatment in their office. 
The app is great if you want to see your claims.

### 1/5 — An app that can’t be used

*2025-02-01, version 6.7.0*

Can’t even log in. App directs you to the website to log in and then… you can’t.

### 1/5 — Can’t even log in

*2025-01-14, version 6.6.0*

Unable to log in after 30 minutes of trying. It takes forever to get the passcode to my email, will not let me get passcode via text and does not send the passcode to the email address that is verified on my account. I’m unable to get into the app because it will not allow me to agree to the terms and every time I refresh to try to accept the terms, it logs me all the way back out. The app does not work. The website is slow. Customer service is no help. Just another shining example of the amazing US healthcare system. Multibillion dollar company but can’t even make logging in simple or even possible for customers.

### 2/5 — Two factor authentication

*2024-03-10, version 5.29.0*

Whenever I use this app, it wants to send me a security code, but will only email it because it says there is no phone number on file. I get logged in, check in my profile settings, lo and behold, my phone number is still there like it always is!

### 5/5 — Call Service

*2023-04-25, version 5.21.0*

Excellent customer service

### 1/5 — Payments

*2023-04-08, version 5.21.0*

Can’t make payments through the app. They make it difficult to even make a payment on their website.

### 1/5 — App download

*2023-01-23, version 5.20.0*

Am I paying a price for this app? It did not tell me how much money you were charging to give me an app for a service that I am paying for… Please respond Jack Gladstone customer

### 5/5 — Excellent customer service

*2022-06-03, version 5.19.2*

Last phone call assistant needs an immediate raise, VERY PROFESSIONAL, helpful, kind, considerate, and very patient! She’s the Best, I see her as a person to be training others to treat customers the way she does!!!

### 1/5 — App Doesn’t Work

*2022-05-13, version 5.19.1*

Like a few of the other reviews, it is asking me to verify my account with my email but I never receive any codes they claim they sent. It’s a shame, an app would be helpful.

### 1/5 — Incredibly limited and finicky

*2022-03-01, version 5.18.0*

This app has the potential to be great.  I like that you can do a fingerprint verification, but it constantly fails, and/or isn’t an option half the time without rhyme or reason.  Their password requirements are pretty intense compared to most, so I can never remember my BCBS password, so when the fingerprint verification isn’t enabled, and I get locked out after just a couple of failed attempts and have to call to have it unlocked, it’s highly frustrating.  

Also, why doesn’t BCBS use this app to expand options to its customer base similar to other insurance companies?  My dental insurance app and FSA app let me upload receipts for processing and let me check the status.  These are not even new options with these other insurance companies, but ones that have been in place for several years.  It’s incredibly frustrating that BCBS does not allow you to submit claims electronically - not even on their website.  About 25% of the claims I mail in get lost and I have to submit via mail 2 - 3x each.  Letting me submit electronically would not only be far more efficient for me, but for the claims processors as well.  Please step it up to the current times and catch up a bit, BCBS.

## Frequently asked questions about BCBSMT

### What can I do with the BCBSMT app?

The app allows Blue Cross and Blue Shield of Montana members to access their coverage and claims information, find in-network doctors and facilities, estimate procedure costs, view medical and pharmacy benefits, and access virtual doctor visits. You can also manage your ID card and prescription information.

### How do I find a doctor or facility using the app?

The app provides a feature to search for in-network doctors, hospitals, or facilities. You can also find nearby urgent care facilities and view details such as patient reviews and average wait times.

### Is the BCBSMT app free to use?

Yes, the BCBSMT app is free to download and use for Blue Cross and Blue Shield of Montana members. There are no in-app purchases or advertisements mentioned.

### Can I access virtual doctor visits through the app?

Yes, members with applicable coverage can access MDLive for virtual visits with a doctor directly through the app. The app can utilize your HealthKit data for allergies and medications when requesting a visit.

### What information can I view about my health benefits?

You can view your medical benefits, including copay levels, and your pharmacy benefits and copay levels. The app also allows you to check your deductible and out-of-pocket amounts.

## Version history (last 5 releases)

### 7.30.0 — 2026-08-22

General improvements and bug fixes.

### 7.29.0 — 2026-08-13

General improvements and bug fixes.

### 7.28.1 — 2026-07-27

General improvements and bug fixes.

### 7.27.0 — 2026-07-06

General improvements and bug fixes.

### 7.26.0 — 2026-06-22

General improvements and bug fixes.

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## More apps by Health Care Service Corporation

- [MyBlueRxMT](https://appshunter.io/ios/app/mybluerxmt/id6444545984)
- [myHealthSpring](https://appshunter.io/ios/app/myhealthspring/id6756678532)

All apps by Health Care Service Corporation: https://appshunter.io/developer/345127634

## Related topics

[bcbsmt](https://appshunter.io/ios/topics/bcbsmt)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
