# BCBSNM

> BCBSNM app for New Mexico members to manage health insurance and find care. (iPhone/iPad app by Blue Cross and Blue Shield of New Mexico.)

- Source: https://appshunter.io/ios/app/bcbsnm/id573017374 (this page in markdown: same URL + `.md`)
- Developer: [Blue Cross and Blue Shield of New Mexico](https://appshunter.io/developer/573017377)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.60/5 from 1,317 App Store ratings · 33 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 63 MB
- Languages: American English, European Spanish
- Released: 2012-11-02
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bcbsnm/id573017374/reviews.md

## What is BCBSNM?

The Blue Cross and Blue Shield of New Mexico (BCBSNM) app provides access to the Blue Cross and Blue Shield of New Mexico member information and resources. BCBSNM app also provides shopping information such as getting a quote and tracking an application. 

Members can: 
•	Login, register or change password 
•	Easily access coverage, claims, and ID
•	Check deductible and out of pockets amounts
•	Find an in network doctor, hospital or facility
•	Find a nearby urgent care facility
•	Estimate the costs of procedures, tests and treatments
•	View patient reviews and average wait time 
•	Search for doctors that speak Spanish
•	View medical benefits and copay levels
•	View pharmacy benefits and copay levels
•	Send ID to Apple Wallet for offline access
•	View their Explanation of Benefits
•	Log in via Touch ID
•	Share ID Card
•	Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions
•	Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

## Key features

- Access coverage, claims, and ID
- Find in-network doctors and facilities
- Estimate procedure costs
- View medical and pharmacy benefits
- Virtual doctor visits via MDLive
- Store ID card in Apple Wallet

## What do users think of BCBSNM?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 👍 Great app
- 👍 Rather good app
- 👍 Easy Access and Use
- 👍 Very good

**Cons**

- 🐛 Does not pull info
- 🐛 Broken app
- 🐛 Says try again later
- 🐛 PW protection overkill
- 🐛 Login is awful
- 🐛 Trash app
- 🐛 Pointless
- 🐛 Not enough coverage
- 🐛 Constant login
- 🐛 Touch ID No Longer Working
- 🐛 Useless
- 🐛 Can’t even use the app
- 🐛 Poor app
- 🐛 Not good
- 🐛 Entirely useless
- 🐛 Some usefulness, many errors
- 🐛 Doesn’t work
- 🐛 Problems registering
- 🐛 Cannot Access
- 🐛 Not accessible!
- 🐛 Update disables the app
- 🐛 Needs some work
- 🐛 Pretty worthless

**Commonly reported bugs**

- App often does not have spending or cannot connect
- App says 'try again later'
- Password protection is too strict, takes too long to log in
- Cannot reset password, always an error
- Cannot change primary cares or pharmacies
- Listed providers do not take BCBS or aren't doctors
- App has bugs and lack of integration
- Constant login required
- Touch ID no longer working after app update
- App fails to log in, never recognizes passwords
- App locks user out after password reset
- Cannot get past 'accept our terms' pop-up
- MFA fails, cannot send code via SMS or email
- App only shows ID card, no plan information
- Claims that appear online don't show on app
- Find a provider feature doesn't always work
- Spending tracking is inaccurate
- App does not work from day one
- App pulls up wrong BCBS region and won't let register
- Account not permitted access
- App no longer recognizes userid and password
- Deductible and out of pocket graph shows zero
- Spending tab has an error message
- No information about coverage or costs

**Most requested features**

- 💡 Make appointments from the app
- 💡 Restore Touch ID feature
- 💡 Expand claims tab with specific info
- 💡 Show deductible and coverage info

## Recent user reviews (10 of 33)

All indexed reviews: https://appshunter.io/ios/app/bcbsnm/id573017374/reviews.md

### 5/5 — Online services

*2026-04-13*

It’s easy to use

### 1/5 — Does not pull info

*2026-04-04*

Often does not have spending or can not connect for some of the elements. Broken app

### 5/5 — BCBSNM

*2026-01-19, version 7.15.0*

01/19/2026

### 1/5 — PCP

*2026-01-05, version 7.14.0*

Says try again later

### 2/5 — The PW protection is overkill

*2025-11-15*

I understand they want to make the app secure but giving only 15 seconds to enter the passcode that goes to the email and the 15 seconds countdown starts immediately while receiving the email itself takes maybe five or seven seconds then it won’t copy so I have to memorize it or I have to enter it, which is impossible to do in 15 seconds and it takes around 10 minutes to login because I have to repeat the process tens of times And the passkey will not work. I have to do this process over and over even though I say remember this device, it will not.

### 1/5 — Login is awful

*2025-11-10*

I have reset password multiple times. After I do that I think I will be able to login and there is always an error.

### 1/5 — Trash app

*2025-09-02, version 7.6.0*

Stinky trash

### 1/5 — Pointless

*2025-08-31*

It doesn’t work. You can’t change primary cares. You can’t change pharmacies. Most of the listed providers will not take BCBS and aren’t even doctors. You can’t do anything with it, due to either bugs, lack of doctors that do take BCBS, or lack of integration with your actual medical provider. So what is the point of this app??
Update: nothing has changed. Nothing gets fixed. Kind of like the bugs in BCBS insurance, they’re not going anywhere. So the app is a good reflection of the company itself

### 3/5 — Not enough coverage

*2025-07-10*

I feel like I was lied to because now I pay more deductibles than I’ve ever paid and I’m angry

### 1/5 — Pointless

*2025-05-02*

It doesn’t work. You can’t change primary cares. You can’t change pharmacies. Most of the listed providers will not take BCBS. You can’t do anything with it, due to either bugs, lack of doctors that do take BCBS, or lack of integration with your actual medical provider. So what is the point of this app??

## Frequently asked questions about BCBSNM

### What can I do with the BCBSNM app?

The BCBSNM app allows you to access your member information, including coverage details, claims history, and your ID card. You can also find in-network doctors and facilities, estimate healthcare costs, manage pharmacy benefits, and access virtual doctor visits.

### How do I find a doctor or facility using the app?

The app provides a feature to search for in-network doctors, hospitals, and facilities. You can also find nearby urgent care facilities and view patient reviews and average wait times for doctors.

### Is the BCBSNM app free to use?

Yes, the BCBSNM app is free to download and use for Blue Cross and Blue Shield of New Mexico members. There are no in-app purchases or advertisements mentioned.

### Can I access my ID card offline?

Yes, you can send your ID to Apple Wallet for offline access, allowing you to easily present your insurance information even without an internet connection.

### What are the benefits of using the app for pharmacy needs?

If you have applicable pharmacy coverage, the app allows you to search for drug information and cost estimates, compare nearby pharmacies, and set reminders for your prescriptions.

## Version history (last 5 releases)

### 7.30.0 — 2026-08-22

General improvements and bug fixes.

### 7.29.0 — 2026-08-13

General improvements and bug fixes.

### 7.28.1 — 2026-07-27

General improvements and bug fixes.

### 7.27.0 — 2026-07-06

General improvements and bug fixes.

### 7.26.0 — 2026-06-22

General improvements and bug fixes.

## Apps similar to BCBSNM

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Ice - Your Body Belongs to You](https://appshunter.io/ios/app/ice-your-body-belongs-to-you/id482857500) | 1.5 (4) | Free | Health & Fitness |
| [RespiRelax+](https://appshunter.io/ios/app/respirelax-plus/id515900420) | 4.1 (16) | Free | Health & Fitness |
| [Withings](https://appshunter.io/ios/app/withings/id542701020) | 4.6 (361,508) | Free | Health & Fitness |
| [ApothekenApp Wuppertal / Gevelsberg](https://appshunter.io/ios/app/apothekenapp-wuppertal-gevelsberg/id525405860) | — | Free | Health & Fitness |
| [Kid Care - from SLCH](https://appshunter.io/ios/app/kid-care-from-slch/id377701960) | 4.8 (25) | Free | Health & Fitness |

## More apps by Blue Cross and Blue Shield of New Mexico

- [MyBlueRxNM](https://appshunter.io/ios/app/mybluerxnm/id6444577036)

All apps by Blue Cross and Blue Shield of New Mexico: https://appshunter.io/developer/573017377

## Related topics

[nmfranchiseapp](https://appshunter.io/ios/topics/nmfranchiseapp)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*