# BCBSTN — BlueCross BlueShield Tennessee

> Mobile health plan management and care access for BlueCross BlueShield of Tennessee members. (iPhone/iPad app by BlueCross BlueShield of Tennessee.)

- Source: https://appshunter.io/ios/app/bcbstn/id656808642 (this page in markdown: same URL + `.md`)
- Developer: [BlueCross BlueShield of Tennessee](https://appshunter.io/developer/656808645)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 2.42/5 from 360 App Store ratings · 172 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 62 MB
- Languages: English
- Released: 2013-06-25
- Data updated: 2026-09-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bcbstn/id656808642/reviews.md

## What is BCBSTN?

The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it. 

With our fresh, user-friendly design you now get:

+ Faster Login: Touch and Face ID login means no password memorizing 
+ Live Online Chat: Get help from a live agent on your care team
+ All Your Details in One Place: All your plan coverage and costs are front and center
+ Digital ID Card: See and share your Member ID card with a single tap
+ Find Care and Costs: Find providers near you and how much you might pay for their care
+ Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments
 
Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.

## Key features

- Faster login with Touch/Face ID
- Live online chat support
- All plan coverage and costs in one place
- Digital Member ID card
- Find care providers and costs
- Easy telehealth access

## Chart rankings

- #146 in Top Free · Medical (US App Store)

## What do users think of BCBSTN?

Overall sentiment: negative

**Pros**

- 💻 Easy to use
- 📱 Convenient mobile access
- 🔍 Helpful provider search
- 🏆 Great app overall

**Cons**

- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable and unstable
- ⏳ Constant maintenance issues
- 🔒 Login and authentication problems

**Commonly reported bugs**

- Cannot enter login information
- App entirely non-functional
- Verification code entry not working
- Keyboard issues on login screen

**Most requested features**

- Add Face ID or fingerprint login
- Improve provider search and filtering
- Allow adding medical history
- Fix digital ID card integration

## Recent user reviews (10 of 172)

All indexed reviews: https://appshunter.io/ios/app/bcbstn/id656808642/reviews.md

### 1/5 — Anybody going to fix this?

*2026-07-20, version 9.6.0*

I downloaded this app cuz I just recently got insurance through my job for the first time. I got my paper ID card in the mail prompting me to download the BCBSTN app for use. Thought that’s really convenient, gow great. Wont even let me register. Keeps saying my subscriber ID is invalid. I’ve called BCBS to confirm I’m active and my correct number but the app won’t let me. Fix ur app or don’t bother to promote it. Idiots.

### 1/5 — App won’t let me type in username or password

*2026-06-30, version 9.5.2*

Hard to get any use out of the app when it literally won’t let me even try to login. I type a letter, then the letter disappears before I can type a second letter. So it’s impossible to enter my username or password.

### 2/5 — Digital ID Card only positive

*2026-06-30, version 9.5.2*

This app is virtually worthless outside of getting the digital ID for your mobile wallet. Almost every aspect of what the app provides is better on their website which isn’t saying much. My recommendation is get your digital ID and then delete the app. Your ID will stay on your phone and you won’t have another useless app taking up space and data mining you, like insurance doesn’t make enough money already.

### 1/5 — Doesn’t work.

*2026-06-02, version 9.5.0*

Never will let me login in lets me enter my password and everything then says error and try again later and later never comes because it never works!

### 1/5 — Terrible app

*2026-05-26, version 9.4.0*

I filled everything out just for it to now even have my plan on there. Put my subscriber ID on there and says error can’t match a plan with my ID.

### 1/5 — It’s pretty but it doesn’t work - DON’T WASTE YOUR TIME

*2026-05-26, version 9.4.0*

In theory, this should be a 5 star app. It APPEARS that the app is robust and highly functional. But just try to pull up your BCBS ID, it times out with nothing. No ID, just a blank screen. So maybe you want to see the details of a claim - there’s a handy button just waiting to be clicked. LOL the joke is on you because that function “isn’t available at this time.” Again, 5 stars for intent. But we all know what’s paved with good intentions.

### 1/5 — Absolutely terrible. A NIGHTMARE.

*2026-05-20, version 9.4.0*

Might be the worst app I’ve ever used? You’re going to make me two-factor authenticate me and make me login *every*single*time*I*leave*the*app?!?! Nah, that’s gross. I get patient/user confidentiality and all that, but not even my bank or any other financial or investment app requires that level of nonsense. Do better. Use the millions you scam off customers to at least make a functional app. I’d rather deal with Cigna’s customer service (demonic) than your horrible app.

### 1/5 — Terrible

*2026-04-29, version 9.4.0*

Can’t download app alful will not load countless time to no avail

### 1/5 — don’t even bother

*2026-04-27, version 9.4.0*

app is always I mean ALWAYS down for maintenance you might be able to login once a month!

### 1/5 — Hasn’t worked in weeks

*2026-04-11, version 9.3.1*

I’m out of the state, trying to access my information, and the app isn’t working at all. Doesn’t allow me to fill out my user/pw, and although the auto fill is on, when it activates, it takes me back to the unfilled screen. When I try app support, it tells me I don’t have access to ask a question. Not so good for a major health care plan.

## Frequently asked questions about BCBSTN

### What does the BCBSTN app do?

The app provides BlueCross BlueShield of Tennessee members with easy access to their health plan information. You can view coverage details, find care providers, access your digital ID card, and connect with live support.

### What are the key features of the app?

Key features include faster login with Touch and Face ID, live online chat with agents, a centralized view of all your plan coverage and costs, a digital Member ID card, the ability to find care providers and estimated costs, and easy access to telehealth appointments.

### Is the BCBSTN app free to use?

Yes, the app is free to download and use for BlueCross BlueShield of Tennessee members. There are no in-app purchases or advertisements mentioned.

### Who is this app for?

This app is designed for individuals who are members of BlueCross BlueShield of Tennessee. It helps them manage their health plan details and access healthcare services more conveniently.

### How can I find a doctor using the app?

The app includes a 'Find Care and Costs' feature that allows you to locate providers near you. It also provides information on how much you might pay for their services, helping you make informed decisions about your healthcare.

## Version history (last 5 releases)

### 9.6.0 — 2026-07-14

+ Performance & Maintenance
We’ve made behind-the-scenes updates to improve overall app performance.

### 9.5.2 — 2026-06-15

+ Performance & Maintenance
We’ve made behind-the-scenes updates to improve overall app performance.

### 9.5.0 — 2026-06-01

+ Performance & Maintenance
We’ve made behind-the-scenes updates to improve overall app performance.

### 9.4.0 — 2026-04-20

Performance & Maintenance
+ We’ve made behind-the-scenes updates to improve overall app performance.

### 9.3.1 — 2026-03-09

+ New account access for personal representatives: Eligible representatives can now create their own accounts to securely view and manage a member’s health information.
+ Improved sharing controls: Members can grant basic or full access to their health details, putting sharing permissions in the right hands.
+ More secure, flexible access: Verified representatives can easily access the information they need to help manage health decisions—without needing to be a member themselves.

## Apps similar to BCBSTN

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [athenaPatient](https://appshunter.io/ios/app/athenapatient/id1644169294) | 4.9 (153,187) | Free | Medical |
| [UnitedHealthcare](https://appshunter.io/ios/app/unitedhealthcare/id1348316600) | 4.7 (836,194) | Free | Medical |
| [BCBSMA MyBlue Member App](https://appshunter.io/ios/app/bcbsma-myblue-member-app/id937789998) | 4.9 (11,180) | Free | Medical |
| [UPMC Health Plan](https://appshunter.io/ios/app/upmc-health-plan/id540785586) | 4.6 (7,022) | Free | Medical |

## More apps by BlueCross BlueShield of Tennessee

- [BlueEnroll TN](https://appshunter.io/ios/app/blueenroll-tn/id1448033146)
- [CareTN](https://appshunter.io/ios/app/caretn/id1494382785)
- [GoBlue TN](https://appshunter.io/ios/app/goblue-tn/id1509697273)
- [AmplifyHealth](https://appshunter.io/ios/app/amplifyhealth/id6444489335)

All apps by BlueCross BlueShield of Tennessee: https://appshunter.io/developer/656808645

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*