# BCBSTX

> Blue Cross Blue Shield of Texas member portal for health insurance management and provider search. (iPhone/iPad app by Blue Cross and Blue Shield of Texas.)

- Source: https://appshunter.io/ios/app/bcbstx/id573016251 (this page in markdown: same URL + `.md`)
- Developer: [Blue Cross and Blue Shield of Texas](https://appshunter.io/developer/573016254)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.70/5 from 38,471 App Store ratings · 299 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 63 MB
- Languages: American English, European Spanish
- Released: 2012-11-02
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bcbstx/id573016251/reviews.md

## What is BCBSTX?

The Blue Cross and Blue Shield of Texas (BCBSTX) app provides access to the Blue Cross and Blue Shield of Texas member information and resources. BCBSTX app also provides shopping information such as getting a quote and tracking an application. 
Members can: 
•	Login, register or change password 
•	Easily access coverage, claims, and ID
•	Check deductible and out of pockets amounts
•	Find an in network doctor, hospital or facility
•	Find a nearby urgent care facility
•	Estimate the costs of procedures, tests and treatments
•	View patient reviews and average wait time 
•	Search for doctors that speak Spanish
•	View medical benefits and copay levels
•	View pharmacy benefits and copay levels
•	Send ID to Apple Wallet for offline access
•	View their Explanation of Benefits
•	Log in via Touch ID
•	Share ID Card
•	Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions
•	Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

## Key features

- Access coverage and claims
- Find in-network doctors and facilities
- Estimate procedure costs
- Manage prescriptions and pharmacy benefits
- Virtual doctor visits
- Access ID cards offline

## Chart rankings

- #85 in Top Free · Health & Fitness (US App Store)

## What do users think of BCBSTX?

Overall sentiment: negative

**Pros**

- 🚀 Accessible and supportive
- 🚀 Easy to navigate
- 🚀 Prompt action
- 🚀 Convenient access to information
- 🚀 Excellent customer service

**Cons**

- 🐛 Terrible interface
- 🐛 Can't do televisits
- 🐛 Can't log in
- 🐛 Doesn't provide EOB
- 🐛 Barely works
- 🐛 Doesn't work
- 🐛 Slow performance
- 🐛 Keyboard blocks verify button
- 🐛 Can't recover username
- 🐛 Useless app
- 🐛 Missing details
- 🐛 Corrupt
- 🐛 Horrible
- 🐛 Can't login after update
- 🐛 App forwards to website
- 🐛 Broken app
- 🐛 Clunky and inaccessible
- 🐛 Temporarily down for months

**Commonly reported bugs**

- Login issues
- App crashes
- Functionality not working as expected
- Compatibility issues with older devices

**Most requested features**

- Allow login with Face ID/Passkey
- Provide access to actual EOB
- Allow multiple user profiles for family
- Improve provider search functionality
- Add ability to submit claims through app

## Recent user reviews (10 of 299)

All indexed reviews: https://appshunter.io/ios/app/bcbstx/id573016251/reviews.md

### 1/5 — Yet another IT issue making the company look bad

*2026-08-15, version 7.29.0*

The simple password reset feature doesn’t work right. This basic IT function is necessary for self service situations and patients can’t use their paid benefit without it which breeds numerous questions.

### 1/5 — Douglas

*2026-08-14, version 7.29.0*

I went for my annual check up with my primary care doctor and was charged for this. Annual check up is supposed to not be charged. BCBS said we probably talked about something other than my annual check up that is absolutely ridiculous, isn’t that the whole point of having a primary care doctor that you would let them know what’s going on with your health!!
I’ve never had this problem before and always discussed my current health.

### 1/5 — Constant issues

*2026-08-12, version 7.28.1*

I don’t use this app often but when I do always has issues with logging in, then recently got an email that says my email was changed even though I never requested it. Trying to get help is such a hassle. As a member who also works in a provider office would think this would function and operate better so things can be viewed properly and without issues every time. I finally was able to get in touch with support and just had my whole account unregistered so I can re-register because there were so many issues!

### 1/5 — Disabled veteran working full time insurance not paying for claims

*2026-08-06, version 7.28.1*

I dont understand why my chiropractor bill is not covered

### 1/5 — Give me my money back

*2026-08-05, version 7.28.1*

Go private if you can

### 1/5 — Expensive

*2026-08-02, version 7.28.1*

Expensive

### 1/5 — Difficult to find doctors

*2026-07-30, version 7.28.1*

Though there is list of doctors, either address are not updated or sometimes doctors are not available

### 1/5 — Poor Customer Service

*2026-07-30, version 7.28.1*

BCBS TX is consistently poor in being helpful and responsive to customers.

### 5/5 — Mrs

*2026-07-24, version 7.27.0*

Great

### 5/5 — Craftygirl

*2026-07-17, version 7.27.0*

Great service

## Frequently asked questions about BCBSTX

### What can I do with the BCBSTX app?

The app allows Blue Cross and Blue Shield of Texas members to access their insurance information, including coverage details, claims history, and ID cards. You can also find in-network doctors and facilities, estimate costs for procedures, manage prescriptions, and access virtual doctor visits.

### How do I find a doctor using the app?

The app provides a feature to search for in-network doctors, hospitals, and facilities. You can also find nearby urgent care facilities and even search for doctors who speak Spanish. Patient reviews and average wait times are also available for some providers.

### Is there a cost to use the BCBSTX app?

Based on the provided information, the app is free to download and use. There are no mentioned costs associated with accessing member information, finding providers, or utilizing the core features of the application.

### Can I access my ID card without an internet connection?

Yes, you can send your ID card to Apple Wallet for offline access. This means you can present your insurance information even when you don't have an internet connection available.

### Does the app offer virtual doctor visits?

Yes, members with applicable coverage can access MDLive for virtual visits with a doctor. The app can utilize allergy and medication information from your HealthKit when you request a virtual visit.

## Version history (last 5 releases)

### 7.29.0 — 2026-08-13

General improvements and bug fixes.

### 7.28.1 — 2026-07-27

General improvements and bug fixes.

### 7.27.0 — 2026-07-06

General improvements and bug fixes.

### 7.26.0 — 2026-06-22

General improvements and bug fixes.

### 7.25.0 — 2026-06-05

General Updates and Bug Fixes

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## More apps by Blue Cross and Blue Shield of Texas

- [MyBlueRxTX](https://appshunter.io/ios/app/mybluerxtx/id6444545949)

All apps by Blue Cross and Blue Shield of Texas: https://appshunter.io/developer/573016254

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*