# BCGE Mobile Banking — user reviews

> 5 indexed App Store user reviews of BCGE Mobile Banking by Banque Cantonale de Genève, rated 2.40/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/bcge-mobile-banking/id838212714/reviews
- App overview in markdown: https://appshunter.io/ios/app/bcge-mobile-banking/id838212714.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 2 · 2★ 2 · 1★ 4

## Most critical reviews (5 lowest-rated)

### 1/5 — Terrible user experience

*2025-08-28*

Logging into the app the first time is a nightmare. They call everything a different name on papers and in the app so you never know what numbers to use for activation. BCGE send you twenty different letters and the guidance in them is terrible so you have to go into an actual branch to get anything done. If the bank account was not subsidized by my company, I would NEVER USE BCGE AGAIN.

### 1/5 — Crashes every time after ios13 update

*2019-09-26*

The app opens and shiws account balances, but when I click on an account to see transactions it crashes immediately.

### 1/5 — No iPhone X support

*2018-05-16*

After 6 months there should have been more than enough time to adjust the app for the iPhone X screen, this shows complete disregard for the experience

### 2/5 — Need iPad support asap

*2021-10-19*

Am switching from another larger bank and the app shows… fewer functionalities and no iPad-specific app ??

### 3/5 — TouchID support

*2015-09-25*

Not bad but need to add TouchID support for iphones

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*