# BDO Digital Banking

> Digital banking app for managing BDO accounts with an updated interface. (iPhone/iPad app by Banco De Oro Unibank, Inc..)

- Source: https://appshunter.io/ios/app/bdo-digital-banking/id673015230 (this page in markdown: same URL + `.md`)
- Developer: [Banco De Oro Unibank, Inc.](https://appshunter.io/developer/673015233)
- Category: Finance, Business
- Price: Free
- Rating: 1.53/5 from 555 App Store ratings · 53 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 71 MB
- Languages: English
- Released: 2013-07-30
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bdo-digital-banking/id673015230/reviews.md

## What is BDO Digital Banking?

This app will stop receiving updates soon. Download the new BDO Online app now for an upgraded experience.

The new BDO Online app will let you view and manage all your BDO accounts in an all-new interface.

Just remember to create a new password for the new app the first time you log in.

## Key features

- View BDO accounts
- Manage BDO accounts
- All-new interface
- Account management

## What do users think of BDO Digital Banking?

Overall sentiment: negative

**Pros**

- ✅ Improved app performance in recent updates
- 🎨 Clean and modern user interface design
- 📱 Convenient mobile banking access for overseas users
- 💳 Support for multiple banking functions (transfers, balance inquiry, bill payments)
- 🔐 Biometric login options available

**Cons**

- 🐛 Persistent login failures and error messages
- ❌ Incompatibility with iOS updates (iOS 14, iOS 15)
- 🌐 Poor connectivity and connection errors
- 🔒 Overseas accessibility issues for international users
- ⏱️ Slow app performance and frequent freezing
- 🚫 Account lockouts after multiple login attempts
- 📵 Inconsistent OTP delivery and reception
- 🔄 Automatic logout without warning
- ⚠️ Confusing dual app system (BDO Online vs BDO Digital Banking)
- 🔐 Mandatory password changes every 2 weeks
- 📞 Poor customer support responsiveness
- 🚫 Limited functionality for large transfers (>P50k requires in-person)
- 🎯 Jailbreak detection false positives

**Commonly reported bugs**

- Login screen freezes or shows loading circle indefinitely
- Transaction not allowed error after app updates
- Device enrollment screen stuck after enrollment
- Fingerprint login not working or resetting after logout
- OTP generator auto-reactivates after being disabled
- Location verification causing transaction errors
- App crashes immediately upon opening
- Slow connection and frequent freezing
- Money transfer not received despite debit from account
- Incompatibility with new iPhone models
- App thinks phone is jailbroken when it isn't
- Toggle buttons cut off in UI
- Billers with same company name not differentiated
- Font size too large or too small in different versions
- Password reset not syncing between app and website

**Most requested features**

- Copy and paste functionality for account numbers and amounts
- Support for iOS 15 and future iOS versions
- Larger font sizes for better readability
- Extended transaction history display (more than 10 transactions)
- 24/7 chat support for customer service
- Better UI scaling for larger iPhone screens
- Debit card lock/unlock feature in security management
- Improved social media customer service channels
- Ability to view more transaction details
- Unified single app instead of dual app system

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/bdo-digital-banking/id673015230/reviews.md

### 1/5 — Total Disappointment: BDO App is a Complete Waste of Time and Effort.

*2023-05-09*

BDO online banking is one of the most disappointing apps I have ever used. I downloaded the app with high hopes of conveniently accessing my bank account while in the US, but I have never been able to sign in successfully since I downloaded it. Every time I try the app just keeps giving me error messages, which is extremely frustrating.

It's unbelievable that BDO, being one of the biggest banks in the Philippines, has such a terrible online banking service. The app is a piece of garbage and useless. I have tried everything, from resetting my password to reinstalling the app, but nothing seems to work It's as if the developers didn't even bother testing it before releasing it to the public.

I cannot believe that a bank of such magnitude cannot provide a decent online banking experience. It's a complete waste of time, and I wouldn't recommend it to anyone. I will be closing my account with BDO and moving to a bank with a better online banking system.

### 1/5 — Worse app if you live abroad.

*2023-04-28*

BDO is the worse banking app I have ever used especially if you live abroad outside the Philippines and need access to my funds to pay for bills on my property in the Philippines, and to send money for medical emergencies. There is zero BDO branch here in the US to go to, no ATM as well. I just upgraded my 6 year old iPhone, now the app stopped working on both the old and new phone!!! I’m screwed. BDO please hire better app programmers and developers. You should not play with people’s access to their saving account using this app.

### 1/5 — Worse Online Banking service

*2023-03-14*

As the title said, yes this the worst online banking service ever. I opened this account due to overseas transactions as I am not based in the PH, the app doesn’t allow me to access my own account, and on the website, if ever you send/transfer money they will send you a text message that YOU HAVE TO REPLY TO, to be able to get an OTP, which defeats the purpose if you are overseas because of course we don’t carry PH simcards. So yea, runaway from this sht show of a bank. Don’t ever make the same mistake as I did.

### 1/5 — Transaction Not Allowed… WTH BDO!!

*2022-10-26, version 6.2.0*

UPDATE - BDO has 2 apps, BDO Online and this BDO Digital Banking. I contacted them about this. They said that BDO online app is the new and improved version of the BDO digital banking. I don’t understand why they have 2 apps. This just causes so much confusion. Anyway, I tried BDO Online app and I am now able to do banking transactions using my phone. I just have to reset my password. Caution - password for BDO online app will not reflect on the BDO website, so you have to maintain 2 passwords. Again, why? Anyway, at least I am now able to manage my account with my phone. Hope this helps. 

I live in the US and I rely on this app so much to manage my account. Although it needs a lot of improvement, it was working fine for me before the 7/27 update. Now, I cannot even login. It’s always giving me “transaction not allowed” error. BDO rep said to change my phones date/time setting to automatic. My phone has always been set up that way. So no … that is not the fix for the error!! For now, I am just using the website to access my account. BDO, PLEASE FIX YOUR APP!!! Is someone even looking at the complaints posted by your customers??? And please… do not implement any updates unless you have fully tested them!! So frustrating!!

### 1/5 — It’s a crap app

*2022-10-05, version 6.2.0*

I had no issues at all with BDO app for the past 5 years, and it was one of the most efficient apps I’m using especially when I’m out of the country, until it’s recent update.  I have not been able to log in since July. I have already coordinated with BDO hotline many times but they were no help at all. Every time I re-install the app, I will log in and it will ask for location verification and then the error will pop out “This transaction is not allowed”

### 1/5 — Totally useless app

*2022-10-03, version 6.2.0*

So hard to log in. When you click on it, it will not give any clue what it needs, then moments later you will receive several OTP codes in succession. I tried one, then the app just shuts down and you have to start all over again. Crappy app!

### 1/5 — Worst banking app anywhere!

*2022-09-24, version 6.2.0*

I’ve been using them for over 10 years and I always think they can’t gay any worse but never underestimate BDO when it come to making thing difficult for the customers and not giving access to your money.  The only ways BDO finds is how to keep the customers from accessing their accounts and their money.

### 1/5 — Largest bank in PH

*2022-08-11, version 6.2.0*

What happened BDO? “Largest bank in the Philippines” and you can’t provide a well functioning mobile banking app? It was working fine until a few weeks back I can no longer log-in. My device time and date settings are fine so I’m sure that is not the issue. I have been using this app for a while now I guess it’s time to check out other banks.

### 1/5 — Invest in technology

*2022-08-02, version 6.2.0*

I think it's time for BDO to invest in technology. BDO app is the worst banking app ever created. Nothing seems right, it is not even tested properly before deploying to production. There is an error evey time you login.. 
How can you expect someone to use this app when the login process is not even working.. 😒

### 1/5 — Terrible Banking App

*2022-07-24, version 6.1.0*

This is already a horrible mobile banking app, yet you've still managed to replace it with an even worse app. But at least this one works. To disable this without making sure the replacement is above its quality is horrendous business decision. Your CTO should resign.

## Frequently asked questions about BDO Digital Banking

### What does this app do?

This app allows users to view and manage all their BDO bank accounts through a digital interface. It provides a way to access and control your banking information on your mobile device.

### What are the key features?

The primary features include the ability to view and manage all your BDO accounts. The app also offers an all-new interface for a potentially improved user experience compared to previous versions.

### Is this app still being updated?

No, this app will soon stop receiving updates. Users are strongly encouraged to download the new BDO Online app to benefit from an upgraded and continuously supported experience.

### How do I log in to the new app?

When you log in to the new BDO Online app for the first time, you will need to create a new password. This is a security measure to ensure your account is protected on the updated platform.

## Version history (last 4 releases)

### 6.4.3 — 2023-05-31

Protect your accounts through security features.

This app will soon make way for a new BDO Online Banking experience! Make the switch to our new app—BDO Online.

Search for BDO Online and download our newest Online Banking app today!

### 6.4.1 — 2023-05-29

Protect your accounts through security features.

This app will soon make way for a new BDO Online Banking experience! Make the switch to our new app—BDO Online.

Search for BDO Online and download our newest Online Banking app today!

### 6.4.0 — 2023-03-05

This app will soon make way for a new BDO Online Banking experience! Make the switch to our new app—BDO Online.

Search for BDO Online and download our newest Online Banking app today!

### 6.3.0 — 2022-11-08

• The latest improvements on our app will give you an even better BDO Digital Banking experience.
Upgrade to this version today!

## Apps similar to BDO Digital Banking

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| --- | --- | --- | --- |
| [BPI](https://appshunter.io/ios/app/bpi/id6443950982) | 4.8 (14,558) | Free | Finance |
| [PNB Digital](https://appshunter.io/ios/app/pnb-digital/id1527029568) | 2.3 (523) | Free | Finance |
| [UnionBank Online](https://appshunter.io/ios/app/unionbank-online/id1242291412) | 4.8 (3,382) | Free | Finance |
| [BPI Mobile](https://appshunter.io/ios/app/bpi-mobile/id1351734142) | 1.8 (613) | Free | Finance |
| [CIMB Bank Philippines](https://appshunter.io/ios/app/cimb-bank-philippines/id1603056657) | 4.4 (175) | Free | Finance |
| [Citibank PH](https://appshunter.io/ios/app/citibank-ph/id484428618) | 4.7 (1,120) | Free | Finance |

## More apps by Banco De Oro Unibank, Inc.

- [BDO Pay](https://appshunter.io/ios/app/bdo-pay/id1381315990)
- [BDO Checkout](https://appshunter.io/ios/app/bdo-checkout/id1424179661)
- [BDO Unibank SG](https://appshunter.io/ios/app/bdo-unibank-sg/id1441760983)
- [BDO Securities Mobile App](https://appshunter.io/ios/app/bdo-securities-mobile-app/id1452773142)
- [BDO Online](https://appshunter.io/ios/app/bdo-online/id1551584630)

All apps by Banco De Oro Unibank, Inc.: https://appshunter.io/developer/673015233

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*