# be - Multi-Service Platform — Ride Hailing, Food, Express

> Multi-service platform for rides, food, travel, delivery, and utilities. (iPhone/iPad app by be Group JSC.)

- Source: https://appshunter.io/ios/app/be-multi-service-platform/id1440565902 (this page in markdown: same URL + `.md`)
- Developer: [be Group JSC](https://appshunter.io/developer/1446968109)
- Category: Navigation, Travel
- Price: Free
- Rating: 4.80/5 from 6,837 App Store ratings · 190 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 294 MB
- Languages: American English, Vietnamese
- Released: 2018-12-16
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/be-multi-service-platform/id1440565902/reviews.md

## What is be?

Be app offers a variety of services, including motorbike and car bookings, airline tickets, bus tickets, express delivery, and other convenient utilities. To date, the app has been used and trusted by 10 million customers.

Experience the outstanding features that Be has to offer:
beTaxi service network covering 28 provinces and cities.
A team of 100,000 friendly, professional, and well-trained drivers.
Earn points for easy redemption of exclusive deals.
Top-notch entertainment with the "Challenges" game.
Seamless payments via Cake digital bank, with a wide range of exclusive offers.
Trip insurance and order insurance for peace of mind, along with fair compensation policies.
24/7 customer support.

BE SERVICES:

Be's transportation services prioritize passenger safety, offering fast and convenient bookings, reasonable fares with numerous promotions, and easy trip tracking within the app.
beBike: Convenient and cost-effective motorbike bookings.
beCar: Comfortable and luxurious 4-seater and 7-seater car bookings.
be Food: Quick and convenient food delivery service.
beTravel: Long-distance one-way and round-trip car rentals to neighboring provinces at reasonable fares.
beRental: Hourly car rentals with flexible routes, available from 2 to 10 hours.
beDelivery: Fast and affordable delivery services, with easy order tracking.
beFlight, Bus, and Train Tickets: Easy ticket bookings with attractive discounts and continuous promotions from Be and its reputable partners.
beClean: 5-star standard hourly housekeeping services, affordable and suitable for all families in major cities.
be for Business: Package transportation solutions for businesses.
be Buy Now, Pay Later: Exclusive partnerships with banks and e-wallets, offering attractive deals and convenient payment options to optimize your finances.

Additionally, Be offers various payment methods, including bank cards and e-wallets, for your convenience and cashless transactions.
Many other exciting services and features await your discovery.

BOOKING WITH BE IS SUPER FAST:

Download the Be app and register for a FREE account.
Select a service, enter your address, choose a promo code, and select a payment method.
Place your booking. A driver will be on their way!
Track your trip and contact your driver directly through the app.

Head Office: 16th Floor, Sai Gon Tower, 29 Le Duan, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam.

Press Releases Credit Ratings:
https://www.asiamoney.com/article/27i6gralrq1bhg3whzzls/awards/best-bank-awards/ vietnams-best-bank-for-digital-solutions-2022-cake-by-vpbank
https://www.vpbank.com.vn/tin-tuc/thong-cao-bao-chi/2021/moody-nang-xep-hang-tin-nhiem-vpbank-len-ngang-muc-xep-hang-quoc-gia
https://www.gso.gov.vn/tin-tuc-khac/2022/01/moodys-nang-xep-hang-tin-nhiem-cua-vpbank-len-ngang-muc-xep-hang-quoc-gia/
https://vir.com.vn/be-group-partnering-up-with-vpbank-to-launch-cake-digital-bank-82038.html
https://www.retailbankerinternational.com/news/be-group-launches-digital-bank-cake-in-collaboration-with-vpbank/

CONNECT WITH BE:
Email: hotro@be.com.vn
Hotline: 1900 23 23 45
Website: https://www.be.com.vn
Fanpage: https://www.facebook.com/begroupvn

## Key features

- Motorbike and car ride bookings
- Airline, bus, and train ticket bookings
- Express delivery services
- Hourly car rentals
- Housekeeping services
- Loyalty points and rewards
- Integrated digital banking

## What do users think of be?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and reliable service
- 👍 Friendly and professional drivers
- 💰 Affordable and competitive pricing
- 🤝 Trustworthy and dependable company

**Cons**

- 🕰️ Long wait times for drivers
- 🚗 Inconsistent driver quality and behavior
- 🗺️ Inaccurate location mapping
- 🔍 Difficulty finding/booking drivers
- 💳 Issues with payment and refunds

**Commonly reported bugs**

- App crashes and freezes
- Booking issues and cancellations
- Automatic subscription renewals

**Most requested features**

- Ability to turn off promotional notifications
- Option to update phone number
- More language support (e.g., English)
- Improved GPS and mapping functionality

## Recent user reviews (10 of 190)

All indexed reviews: https://appshunter.io/ios/app/be-multi-service-platform/id1440565902/reviews.md

### 1/5 — Very Frustrating

*2026-01-20, version 3.6.165*

today the first two drivers canceled in the next three I had canceled after waiting 15 minutes and watching them going the wrong direction. Not good.

### 5/5 — Tốt

*2026-01-15, version 3.6.165*

Tốt . Giá hợp lý

### 1/5 — Hỗ trợ khách hàng

*2026-01-15, version 3.6.165*

bộ phận hỗ trợ khách hàng quá kém, gọi rất nhiều nhưng không liên lạc được.

### 1/5 — Bad service that discriminate against foreigners

*2026-01-10, version 3.6.165*

Their cleaners will cancel if they know you’re a foreigner. Extremely discriminatory. Do not use this app.

### 5/5 — Great ride for less

*2025-12-30*

Same quality ride as Grab but much cheaper..

### 3/5 — Customer service is slow

*2025-12-26*

I had a bad experience with this food delivery app. The driver called me back and criticized me for ordering from a restaurant he said was too far away, which was very unprofessional. When I reported the issue, the app did not properly resolve the problem or protect the customer. Very disappointing service.

### 1/5 — Worthless

*2025-12-01, version 3.6.162*

No option to pay for delivery in cash.  Tries to force you to use icloud and electronic payments.  Also will not accept the correct address.  Deleted and first attempt to use it.

### 1/5 — tài xế với app bị xàm à

*2025-11-22, version 3.6.161*

không hiểu sao, t đặt đến địa chỉ được gửi, đến nơi t thắc mắc sao chỗ trông hơi lạ thì bảo t bị điên, bị dẩm à???

### 1/5 — TRẢ TIỀN RỒI BỊ TÀI XẾ HUỶ CHUYỀN

*2025-11-16, version 3.6.160*

TỆ

### 5/5 — About good be

*2025-11-15, version 3.6.160*

So so good when we say how to order food in app

## Frequently asked questions about be

### What services does the Be app offer?

The Be app offers a wide array of services including motorbike and car ride bookings, airline, bus, and train tickets, express delivery, hourly car rentals, housekeeping services, and more. It aims to be a comprehensive platform for various daily needs.

### How does the Be app ensure user safety?

The app prioritizes passenger safety with features like easy trip tracking, direct driver contact, trip insurance, and order insurance. They also emphasize fair compensation policies and have a large network of friendly, professional drivers.

### Is the Be app free to use?

Yes, downloading and registering for an account on the Be app is free. While the app itself is free to use, individual services booked through the platform will incur costs, and there are opportunities for in-app purchases and exclusive deals.

### What payment methods are available on the Be app?

The Be app supports various payment methods for convenience, including bank cards and e-wallets. It also features seamless payments via the Cake digital bank, offering a range of exclusive offers and buy now, pay later options.

### Can I book transportation for long distances with Be?

Yes, Be offers 'beTravel' for long-distance one-way and round-trip car rentals to neighboring provinces at reasonable fares. They also provide 'beRental' for hourly car rentals with flexible routes.

## Version history (last 5 releases)

### 3.6.165 — 2025-12-28

What's new on be?

- Bug fixes and performance improvements
Update app now for better experiences!

### 3.6.164 — 2025-12-15

What's new on be?

- Bug fixes and performance improvements
Update app now for better experiences!

### 3.6.163 — 2025-12-04

What's new on be?

- Bug fixes and performance improvements
Update app now for better experiences!

### 3.6.162 — 2025-11-27

What's new on be?

- Bug fixes and performance improvements
Update app now for better experiences!

### 3.6.161 — 2025-11-18

What's new on be?

- Bug fixes and performance improvements
Update app now for better experiences!

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## More apps by be Group JSC

- [beMerchant](https://appshunter.io/ios/app/bemerchant/id1610283781)

All apps by be Group JSC: https://appshunter.io/developer/1446968109

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*