# Be My Eyes — user reviews > 1,900 indexed App Store user reviews of Be My Eyes by Be My Eyes, rated 4.80/5 from 11,283 ratings. - Source: https://appshunter.io/ios/app/be-my-eyes/id905177575/reviews - App overview in markdown: https://appshunter.io/ios/app/be-my-eyes/id905177575.md - Rating breakdown: 5★ 10,294 · 4★ 331 · 3★ 191 · 2★ 115 · 1★ 352 ## What do users think of Be My Eyes? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Quick to help - 💡 Wonderful concept - ❤️ Rewarding experience - 🌟 Great app **Cons** - 🕰️ Infrequent calls - 🔍 Hard to answer in time - 🔒 Potential for abuse **Commonly reported bugs** - Disconnection issues during calls - Login problems **Most requested features** - Customizable call notifications - Ability to set availability - Feedback system for volunteers ## Newest reviews (17 of 1,900) ### 4/5 — amazing app just some suggestions *2026-08-15, version 7.13.0* the app itself is amazing! i just feel like there could be some newer things that will make things way easier, there should be an option for us as the call receivers to say what we’re good at so you can say what you’re looking for and it could read out what your mainly good at helping with to the person with the visual impairment/blindness before the call connects ### 4/5 — Ringing tone *2026-08-04, version 7.12.0* This app is wonderful and I wish I had more calls. The one thing I’d like for the team to consider is the ringing tone. Although very nice, I find it too quiet even when the volume is at max. As we don’t know when to expect a call and while busy on other activities, it takes me 3 rings before realizing it’s ringing and I am not happy when I miss the call for this reason. ### 5/5 — Great App *2026-08-01, version 7.12.0* I’ve had the app for 6 months and have only been first to help answer one call. This app is a great concept and you should consider yourself lucky to ever connect with one of the members seeking help. ### 5/5 — Great app and service ! *2026-07-29, version 7.12.0* Great way to help those with less vision than most of us have ; it’s easy and worthwhile! ### 5/5 — Be My Eyes *2026-07-27, version 7.12.0* Great app for those who need it and need to a little help. ### 5/5 — love it *2026-07-24, version 7.12.0* i got my first call today!! this app is so amazing and such a good tool for people with impaired vision. ### 5/5 — Easy to use *2026-07-22, version 7.12.0* I just got my first call today and process was very easy. Excellent app!! Only thing is that the app only allows to select 2 languages. I feel like there shouldn’t be a limit. In my case I speak fluently 3 languages and wish I coule put in the third one:/ ### 5/5 — 😊 *2026-07-19, version 7.12.0* It feels absolutely amazing being able to help people in need from anywhere anytime. ### 5/5 — 非常正常这个软件 *2026-07-15, version 7.12.0* 这是软件帮助了好多人谢谢你 ### 5/5 — Amazing *2026-07-14, version 7.12.0* Great idea so far answered one call and attempted to answer a few more. Had a great conversation with a guy in the states about a hoodie he wanted to wear ### 5/5 — Suggestion for improving *2026-07-11, version 7.12.0* I have heard great things about this app and decided to try it. I haven’t gotten a call yet but think a great change would be adding availability for those who are volunteering. (So we can add our work schedules in order to not interfere with drive times and such) some of us have different availability every week so I think adding an option for updating your schedule weekly vs having a set schedule or syncing with our calendar would be great! ### 5/5 — 8 year volunteer *2026-07-10, version 7.12.0* I first downloaded BeMyEyes in 2018 and became a volunteer. I love getting calls. I tell all my friends about them. Then they sign up to volunteer, too. It’s such a fun ripple effect, and a great way to assist someone. App has significantly improved (especially the critical “torch” feature) over the years. Thank you for building and maintaining this amazing app for visually impaired friends ❤️ ### 5/5 — upgrade? *2026-07-09, version 7.12.0* maybe when you're in a facetime call, you can answer the be my eyes call and it will hang up your facetime call because i just missed another be my eyes call and i am super upset 😓 ### 5/5 — Volunteer *2026-07-05, version 7.12.0* Receiving a call and being able to help someone with that call is the most amazing feeling ever. I think this app offers so many useful applications. The reward truly goes both ways. ### 5/5 — 카메라가 0.5배를 지원하면 좋겠어요. *2026-06-30* 처음으로 전화를 받아보고 애로사항을 남깁니다. 시각장애인분은 휴대폰 화면을 볼수없어서 카메라가 제대로 가르키고 있는지 알수가 없더라고요. 휴대폰에서 지원되는 경우 0.5배줌이나 와이드줌을 기본으로 하고 전화받는사람이 조절을 할수있으면 더 원활히 사용할 수 있을것 같습니다. ### 5/5 — I am a Developer, My name is Md Showrav Sarker *2026-06-29, version 7.12.0* My Name is Md Showrav Sarker, i am a developer development or website updating ### 5/5 — First Call *2026-06-28, version 7.12.0* Just answered my first call. I am so happy I am able to help . It made my day! ## Most critical reviews (10 lowest-rated) ### 1/5 — Used to be a good app *2026-08-14, version 7.13.0* Have had inappropriate sexual videos when I answered to help. No longer willing to help if this site isn’t monitored professionally ### 1/5 — FAKE *2026-07-19, version 7.12.0* So far this app appears to be FAKE. I signed up and clicked confirmation link and it doesn’t even work. I gave away personal information for NOTHING. ### 1/5 — DO NOT RELY ON THIS APP! *2026-07-02, version 7.12.0* Do not rely on this app. I am low vision. This app continuously has an OCR bug when taking a photo of something to get the description it reads the first couple lines on repeat. Then it straight up refuses to read the rest of the description. I’ve had this problem numerous times and I’ve even reported it to the support people multiple times. After not acknowledging that this is a serious problem For people who rely on the service I have been ghosted with no resolution. It is incredibly irresponsible for this developer to market this app for people who are low vision and blind as an accessibility feature. This app provides inaccessibility as its core feature. If I could give it zero stars, I would. ### 1/5 — Не дают помочь людям! *2026-05-18, version 7.11.0* Неоднократно если вы хотите помочь незрячему человеку, то вы должны знать что требуется вайфай. Если у вас включён LTE и не включён вайфай, вы не ответите на звонок. Это нигде не сказано. Ни одной инструкции нет. Разработчики не уважают незрячих людей и людей с ограниченными возможностями. ### 1/5 — Uses AI model training on user data, requires way too much user data by default *2026-04-25, version 7.10.1* Take a concept that helps people, then attach it to an app that collects as much personal data as possible. Provide no opt-outs, and then attach all that personal data collection to “AI training” - one of the most controversial technological developments in history. Cannot describe how depressed I feel when I realise this resulted from someone’s vision of altruism ### 1/5 — Speed test *2026-04-10, version 7.8.0* I love the app and I love having a chance to help people, but these days if you don’t answer within less than a second, and I mean that literally, someone else will answer the call. ### 1/5 — Annoying af *2026-02-26, version 7.5.0* Super annoying they don’t even give you a second to answer your phone when a call comes through every single time I get a notification I click on it immediately and I still get told another volunteer has answered the phone kind of pointless to even have the app if you’re not even going to give us .01 of a second to answer the dang phone ### 1/5 — 有需要改进的 *2026-02-01, version 7.4.0* 我并没有找到这个应用的客服，遇到问题没有办法进行询问，导致无法解决。不太方便 ### 1/5 — Не работает *2025-12-28* К сожалению не получилось ни разу поговорить. Было много звонков, всегда успеваю взять трубку, но черный экран и вообще нет звука. ### 1/5 — Нет звука и видео *2025-12-27* Два раза мне звонили и оба раза нет ничего, ни звук ни видео, и как помогать? ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2026-08-27, version 7.14.0* Great service and easy to use ### 5/5 — Helpful *2026-08-21, version 7.14.0* Very easy to use and help me a lot with my eye condition. ### 5/5 — . *2026-08-15* esse é o aplicativo mais lindo que já vi na minha vida, claramente quem criou é uma pessoa maravilhosa. não recebi nenhuma ligação ainda, mas anseio pela minha primeira ### 5/5 — This is so helpful! *2026-08-14, version 7.13.0* I've been a member for a year and today I receive my 1st call. It's a man that needs help in looking for a bench near sidewalk, he said he need a seat to perform. This experience makes me feel bless and thankful that there's an app like this to help those who can't see the world. ### 5/5 — great app *2026-08-13, version 7.13.0* i love this app its so much fun and i love helping people ❤️🥹 so glad they made this app ### 5/5 — Sehr schöne idee *2026-08-10* Ich finde diese App eine sehr gute idee,es hilft anderen menschen. Ich finde gut,dass man nicht verpflichtet ist ran zugehen,da man nicht die einzige person ist. ### 5/5 — Brilliant *2026-08-09, version 7.12.0* It's really useful for me, I have blurred vision and tunnel vision in the right eye since PVD. The app and desktop versions are excellent and fast. My only problem is I keep hitting "Get support" and it trying to call someone, haha, which I don't need. But that's my big thumbs. Great work on a useful app which has helped me instantly read lists etc which are either too far away or too small. 👍 ### 5/5 — Community Matters More *2026-08-07, version 7.12.0* I have been on this app for a handful of years and can say this app does more than just assist people in their day to day lives with activities most of us take for granted. There’s typically a nice chat in the call where you get to meet someone new and they are always so thankful that the app exists. From picking the right item at the grocery store to setting the washing machine on the right temperature or helping confirm that their clothes are matching, everyone can help make a difference. I love this app and the help it provides seeing that I will most likely be a user on down the road and not a volunteer. ### 5/5 — Updates *2026-08-06* Es wäre gut wenn man die Updates Beschreibungen auch in deutsch bekommt weil es viele gibt die vielleicht nicht so gut englisch können und es wäre gut wenn der suport von Be My Eyes auch in deutsch verfügbar ist vielen dank ### 5/5 — Fantastic app *2026-08-04, version 7.12.0* Great idea, whoever came up with it deserves a medal!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*