# BE Rewarded — user reviews > 78 indexed App Store user reviews of BE Rewarded by Massive Infinity Pte Ltd, rated 1.50/5 from 214 ratings. - Source: https://appshunter.io/ios/app/be-rewarded/id838401036/reviews - App overview in markdown: https://appshunter.io/ios/app/be-rewarded/id838401036.md - Rating breakdown: 5★ 19 · 4★ 5 · 3★ 5 · 2★ 11 · 1★ 174 ## What do users think of BE Rewarded? Overall sentiment: negative **Pros** - ✅ Web browser alternative available - ✅ Free rewards and shipping - 💻 Works on website when app fails **Cons** - 🐛 Login server errors persistent across all devices - 🐛 Internal server errors blocking access - ⚠️ No connection errors despite working internet - ⚠️ App hasn't been updated in 7 years - ⚠️ Inconsistent performance across iPhone and Android - ⚠️ Coupons inaccessible through app - ⚠️ Points/rewards lost after app failures - ⚠️ No account creation guidance - ⚠️ Slow app access despite reliable service - ⚠️ Poor app maintenance and support - ⚠️ Misleading app promotion on website **Commonly reported bugs** - Login authentication fails with server errors - Internal server errors on login - No connection errors despite active internet - Password reset functionality broken - App crashes after entering points - Location services not working - Incompatibility with iPhone devices - Incompatibility with Android devices - Coupons not loading or accessible - Rewards/points data loss - Account creation process broken - Website rewards portal down - Inconsistent functionality between devices **Most requested features** - Fix login authentication system - Update app infrastructure and servers - Improve app performance and stability - Add clear account creation instructions - Implement SMS coupon delivery option - Fix location services functionality - Improve cross-platform compatibility - Restore previous MHQ app functionality ## Newest reviews (18 of 78) ### 1/5 — Can’t log in or reset password *2023-10-21, version 3.3.0* Gave up ### 1/5 — Hey Marlboro *2023-09-24, version 3.3.0* You need to fix this app! You are getting a lot of negative comments here. ### 1/5 — App not working *2023-09-18, version 3.3.0* Internal server failure ### 1/5 — App doesn’t work *2023-09-04, version 3.3.0* Just get an internal servor error message and that’s it. ### 1/5 — Bad *2023-07-07, version 3.3.0* Gives server error when logging in. Never logs in. If it isn’t going to work, fine. I’ve used the website forever and don’t mind, but I downloaded the app because every time i log in online it pops up at the bottom offering the app so I finally just got the app only to have it not work. Don’t advertise the app if it clearly doesn’t work. ### 1/5 — New Marlboro app. *2023-07-05, version 3.3.0* I can’t get it to work. The old app worked fine on my IPhone. This new version (BE) is hard to navigate and doesn’t work. I was recently going to Marlboro.com and entering the codes but as of today 7/5/2023 that site is down. Luckily I redeemed all of my points before the issue occurred. I’ll check back in the near future and see if they improved/repaired the app. ### 1/5 — Really Mad!! *2023-06-30, version 3.3.0* Why did y’all shut down the MHQ app I’ve been using it for years entering codes! This is really making me angry!! ### 1/5 — Terrible App *2023-04-29, version 3.3.0* The app doesn’t work. I have never been able to get into the app since I downloaded it years ago. Marlboro needs to fix this problem. ### 1/5 — Does not work at all *2023-04-15, version 3.3.0* You can’t even log in. Every time you try it says it can’t complete action because of an internal server error ### 1/5 — Doesn’t work *2023-02-12, version 3.3.0* Can’t create an account. No information on HOW to create an account. ### 1/5 — Don’t work *2023-01-27, version 3.3.0* I tried to download the Marlboro rewards app and this is what I got when I loaded my rewards I lost all of them over 700 not happy at all!!!!!!!!! ### 1/5 — What crap *2023-01-16, version 3.3.0* In the days of “there’s an app for that” I really was surprised this doesn’t even work. ### 1/5 — Doesn’t work *2022-12-03, version 3.3.0* Hasn’t worked every time I have tried for almost 7 months. It is so annoying and disappointing ### 1/5 — Horrible! *2022-10-24, version 3.3.0* This is a complete joke! How can a billion dollar company not afford to pay a $10/hour intern to make a functioning app?! I can’t believe it, this deserve absolutely ZERO stars! Why is this even still up and not deleted?! ### 1/5 — Does not work *2022-09-28, version 3.3.0* I’ve installed this app and even updated it and every time I try to log in it’s always the same I get the message “server encountered an internal error and was unable to complete your request” ### 1/5 — Don’t work *2022-08-16, version 3.3.0* Fix your app!!!! ### 1/5 — Annoying *2022-08-11, version 3.3.0* Just got the app, nowhere to create a new account. ### 1/5 — Can’t not log in *2022-08-04, version 3.3.0* I can’t log in to the app at all, but I can log in to the website ## Most critical reviews (10 lowest-rated) ### 1/5 — Can't login *2026-08-04, version 3.3.0* What a joke. Paying $12 a pk and they can't even have a working app? ### 1/5 — Don’t WORK *2026-07-22, version 3.3.0* App don’t work. That’s it. ### 1/5 — Horrible *2026-06-14, version 3.3.0* Can’t even login it. Even tried resetting my password and still nothing. It loads and loads and nothing happens. All the error code says is no connection when I have 5G high speed internet. Won’t be buying Marlboros anymore absolutely ridiculous ### 1/5 — Trash *2024-11-05, version 3.3.0* I can’t even log in! You would think that with as much money as this company makes they would have a decent app! ### 1/5 — Bad service *2024-07-01, version 3.3.0* This is quite possibly the worst app I’ve ever tried to utilize. If they gave you the option for zero stars, I would absolutely pick that you can’t log into your account. It won’t let you pass green. You never ever get to use any of the coupons because it won’t let you get to them, this whole app is a scam and a fraud ### 1/5 — lazyyyyy *2024-04-12, version 3.3.0* 7 YRS w out an update?? 🥴 willddd. i'm in a FAITHFUL marriage w marlboro blks an i dont necessarily "love" the shortcut "app icon" for the website bc of slow access no matter how reliable service is in the area, but when u prompt EVERY customer to download the app, an no one. literally. EVER. can get past the login due to lazy multibillionairs slackin on the servers systems, too busy pocketin cash. jus as lil effort as to simply ✨hire✨ someone to do it for ya. oh. wait... u'd have to pay them for their labor lmfaoo. this is tragic fr ### 1/5 — Bad *2024-01-14, version 3.3.0* I can not get into the app to get coupons. I’ve tried deleting and reinstalling. Still goes to server error. Why have a app for coupons if it doesn’t work. ### 1/5 — Internal error *2023-12-09, version 3.3.0* Like everyone else can’t even get past log in. What’s the point in having a app that doesn’t work? ### 1/5 — App doesn’t work *2023-12-05, version 3.3.0* You can’t get past log in I can’t just hold on to all these codes til god knows when yall will ever fix it ### 1/5 — Stopped working *2023-11-02, version 3.3.0* App was working good and now it will not log me in anymore. Have to log in through the web. ## Most praised reviews (6 highest-rated) ### 5/5 — Marlboro app *2021-11-14, version 3.3.0* If you didn’t know touch the add icon (Square with arrow) on the bottom of your Screen if your logged in, then add to Home Screen. It’s really easy took me literally 5 seconds. ### 4/5 — Trash *2022-08-05, version 3.3.0* Horrible app ### 3/5 — Smoker *2022-07-21, version 3.3.0* The app was working fine and after I started entering my points it failed on me now I can’t long on it anymore. ### 2/5 — Doesn’t work on my iPhone *2023-08-02, version 3.3.0* They need me to buy more smokes. I guess 30 years of loyalty wasn’t enough for a more than a dollar coupon for a disabled veteran . Shame guys ### 2/5 — Nice try but doesn’t work *2021-01-03* The app isn’t good, okay, no big deal. Hopefully eventually they will fix it. If they don’t however, Marlboro actually lets us enter them online and/or we can just text the codes, which is the easiest for me anyway. We get FREE rewards & they ship it to us for FREE. It really saddens me to see all of these people being so childish & hateful in these many complaints. ### 2/5 — Can’t log in *2020-03-02, version 3.3.0* Won’t let me log in keeps saying no connection --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*