# Beacon Connected Care — user reviews > 36 indexed App Store user reviews of Beacon Connected Care by Beacon Health System, INC., rated 4.90/5 from 2,111 ratings. - Source: https://appshunter.io/ios/app/beacon-connected-care/id1181559157/reviews - App overview in markdown: https://appshunter.io/ios/app/beacon-connected-care/id1181559157.md - Rating breakdown: 5★ 1,971 · 4★ 128 · 3★ 5 · 2★ 3 · 1★ 4 ## What do users think of Beacon Connected Care? Overall sentiment: positive **Pros** - ⭐ Excellent and caring service - 👍 Compassionate doctors - 🚀 Quick and easy to use - 🏠 Convenient virtual visits - 💯 Fantastic, great care **Cons** - 🐛 App has bugs and not updated - 🔍 Video quality issues during visits **Commonly reported bugs** - App freezing and crashing issues - Unable to find service code for billing **Most requested features** - Integrate with patient portal and health apps - Add ability to enter insurance info to avoid copay ## Newest reviews (15 of 36) ### 5/5 — Easy to use *2020-11-22* Easy to use and very nice doctor. Just wish I could have typed in my insurance information to save the copay since I can’t remember the service key. ### 5/5 — Beacon17 *2020-08-08* I could not find where to add Beacon17 for this visit so that I would not be charged for it. Please note this for billing reasons. ### 5/5 — Great first time *2020-06-26* The doctor was very sincere and kind and this was my first time doing a phone visit I was pleased with my services ### 5/5 — Ease *2020-06-09* It is difficult getting to office since we no longer drive so this is easier. ### 5/5 — Dr George was terrific *2020-06-06* Dr George was welcoming, listened, analytical and personable. Connected care was easy to set up, use, navigate. She could see my throat using iPhone camera and a flashlight. ### 5/5 — Servicio excepcional *2020-04-28, version 12.0.627* Para la comunidad hispana, hay doctores bilingües y excelentes. Recomiendo este servicio excepcional. Te ahorra tiempo y dinero y los doctores tienen el tiempo suficiente de explicarte todo. Recomiendo al Dr. Rodriguez. Muy buen doctor. ### 5/5 — My Smart Phone appointment *2020-04-15* Great, Loved it Would do it again anytime ! Be Safe out there. Just a helpful hint for being safe.......... ( For the love of GOD don’t go around Licking door knobs ! Please use wipes Just a little common sense hint For some That don’t have any !!!! You know someone In your life that you look at and think 🤔 Bless their heart: Help them out and tell Them ( Don’t lick’ah da’ door knobs ) Have a great day and a pleasant tomorrow ### 5/5 — angels *2020-04-06, version 12.0.627* Huge thanks to Dr.Amhrein for his time To keep me healthy during these trying times! Shout out to patty!! What a saint! She is so patient and helpful! It’s a true blessing to have them as my team!! God be with you all! Thanks for all you are doing! 🙏😇 ### 5/5 — So very happy. *2020-04-03, version 11.5.700* Thank you Doctor this was very easy ### 5/5 — Very helpful information. *2020-03-03* My son is sick with a virus and I already took him to his pediatrician. She determined it to be a virus, but he has new symptoms today that are not serious. I just needed to get advice on over the counter symptom relief medicine and didn’t want to wait on hold then wait for the nurse to call back. I also thought of new questions as I was speaking with the doctor and he answered them. This visit was extremely helpful. I love our pediatrician, but this was a quick and easy way to get the advice I needed. ### 5/5 — Flu *2020-02-27* I have the flu. Do you know how awful it is to try to get out of bed shower get dressed and go to the doctor. But in about 15 minutes still in my sick clothes and not looking so great. I was seen by a doctor and a script was called in and I’m back in bed. On to getting better. Thank you very much. ### 5/5 — So convenient AND saves money *2019-12-28* I just used this app for the first time. I would have waited more than three hours for an in-person visit according to Beacon’s “save my spot” process. Instead I got the app, took a photo of my poor sore throat, provided some basic info and waited about 15 minutes snuggled under my covers at home. My doctor was great and my husband is already picking up my RX. It’s a cost savings too as the visit is only $59. Highly recommend the service. ### 5/5 — Very easy. Docs are great. *2019-12-24* It’s very convenient to receive high quality care. ### 5/5 — I travel, and this is great! *2019-05-28* I’m on the road quite a bit and having this option is excellent. I just sat in an office in my place of business and spoke to the doctor. She was professional, kind and informative . She sent my meds to the nearest pharmacy and I’ll be back to full strength soon! ### 5/5 — Very Convenient *2019-04-22, version 11.2.016* Loved it! Made my visit super easy and comfortable. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless app *2024-02-23, version 12.10.003* For a major medical corporation to not have an app that can integrate the online patient portal with apple health is just ridiculous. Not only is this app not a patent portal, it’s also full of bugs and has not been updated in 2 years. ### 2/5 — Dr. Reviews *2017-10-06, version 10.0.103* Why are there no ratings for the practicing physician when you are searching for the right one? I’ve never seen where you can review the Dr. that you just had an apt. with. It would be nice if there was someplace you could rate the Dr. Please fix. ### 4/5 — Honestly it was great *2024-10-15, version 12.21.103* I’d give it 5 really ### 4/5 — Great physician-mixed video quality *2023-05-20* Video went in and out during visit. The doctor was very patient and offered great care. ### 4/5 — Thank you *2022-04-12, version 12.10.003* Thank you yo doctor Linus very kind, listened and explained things. Thank you ### 4/5 — Enjoyed this new way *2020-05-27* I didn’t have to drive and rush to my appointment. No worries of being stuck by trains, farm equipment, construction, where to park or weather issues. There was a little technical issue reason for giving a 4 & not a 5. It did froze once but only 5 sec. or so, but never had any strange voices, not echoes, picture was clear. I have used others live stream apps. This was easy to use. Hopefully I will be able to use this app again for a live appointment. Oh, if needed, another person could be added to the call if needed you would want to them to be live with you, but didn’t pick that option. ### 5/5 — Wonderful *2025-01-09, version 12.22.100* Excellent and caring thorough service as always. ### 5/5 — Dr. Liam was very compassionate *2024-11-29, version 12.21.103* Dr.Liam was very understanding and compassionate. ### 5/5 — Awesome care *2023-05-08* Excellent professional care in the comfort of our living room. Dr addressed all concerns in a quick timely manner. ### 5/5 — Awesome Service *2023-04-29* Beacon Connected Care is such an amazing way to get help for simple ailments. It’s easy and convenient and helps care for people where they are. I’m so thankful for this service and the great physicians we access to through this app! ## Most praised reviews (6 highest-rated) ### 5/5 — So easy and convenient! *2021-07-23* This app and its option for virtual health care visits makes it so much easier to get the little things taken care of! No more dragging my kids to the urgent care to wait hours to be seen. It’s a little more costly than a co-pay, but for the convenience of it I would much rather pay the higher price! I’d give this a 10/5 if I could! ### 5/5 — Dr. McAfee is the best dr. ever. *2021-05-06, version 12.6.006* Dr. McAfee is an amazing physician. I moved an hour away, and still would not change my dr. for the world. ### 5/5 — Fantastic *2021-04-22, version 12.6.006* Quick, fantastic , love it ! ### 5/5 — Easy to use *2021-02-25, version 12.0.1906* I am not much of computer savvy, but the app was very easy. And of course the drs office is always super helpful. ### 5/5 — So much healthier than going out in public! *2020-12-29* Can’t say enough how great this service helps when kids are sick. No stress of having to bundle up and take a sick kid out into a public setting. ### 5/5 — Best Doctor *2020-12-01, version 12.0.1603* I love Dr Hanberg. Very helpful and caring. Great that I can have a televisit with him! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*