# Beacon Credit Union — user reviews > 67 indexed App Store user reviews of Beacon Credit Union by Beacon Credit Union, rated 4.80/5 from 5,674 ratings. - Source: https://appshunter.io/ios/app/beacon-credit-union/id987514582/reviews - App overview in markdown: https://appshunter.io/ios/app/beacon-credit-union/id987514582.md - Rating breakdown: 5★ 4,916 · 4★ 454 · 3★ 116 · 2★ 40 · 1★ 148 ## What do users think of Beacon Credit Union? Overall sentiment: neutral **Pros** - ⭐ Excellent customer service - 💰 Competitive interest rates - 🚀 Fast and easy to use - 👍 Convenient mobile app **Cons** - 🐛 Frequent crashes and glitches - 🔒 Unreliable biometric authentication - ⏱️ Slow app performance - 🔑 Constant password resets **Commonly reported bugs** - App freezes during money transfers - Face ID/fingerprint login not working - Blank screens when navigating app - Forced password changes disrupting convenience **Most requested features** - Add transaction notes - Improve account history view - Enhance mobile deposit functionality - Provide more detailed transaction details ## Newest reviews (12 of 67) ### 3/5 — Take the amount out WHEN I USE CARD *2026-07-15, version 25.2.0* It would be nice if you guys took it out of my account when I use my card not three days later when I don't have money in there, we can put them in on the moon, but you can't get my account right the exact time that I use my card ??? then charge me a insufficient fund at 25 bucks apiece ### 3/5 — Fast balance *2025-09-12, version 25.1.2* I don’t know why, but I have an iPhone 14. I have the app. I’ve tried a lot of different things, but the fast balance works. Very little I have to keep logging in so I don’t know what’s going on with the fast balance feature it used to work fine ### 2/5 — On line use *2024-01-09, version 23.1.0* I find the new on line use more steps and difficult to know what to do. John Diener ### 4/5 — Alright *2023-12-02, version 23.1.0* Alright ### 4/5 — Not a fan *2023-10-17, version 23.1.0* Not a fan of now having to turn my iPad sideways to do a transaction. Also not a fan that my fingerprint ID never works to sign into my accounts. But Iam a fan of the convenience of transferring money to my different account from the comforts of my home. ### 4/5 — transactions note *2023-01-27, version 20.2.1* There needs to be a way of adding a note to each transaction. ### 3/5 — Great Banking, Subpar UI *2022-12-23, version 20.2.1* Although Beacon is a great Credit Union, their app is definitely less than what it could be. App navigation is very clunky and laggy. ### 5/5 — So easy to use! *2022-10-17, version 20.2.1* I love this app! It only takes a minute to get the information I need. I actually think it takes less than a minute to do everything I need including transferring funds and anything else. I think it is exceptional. ### 5/5 — App is great *2022-09-12, version 20.2.1* Very handy works great ### 5/5 — Fantastic *2022-04-29, version 20.2.0* I just got my account today and the associate who helped me was fantastic! Christine Miller was such a huge help! ### 5/5 — Beacon *2022-04-09, version 20.2.0* Love Beacon. It’s always so easy and everybody who works there is always really very nice! ### 5/5 — Happy client *2022-03-15, version 20.2.0* Beacon mix everything so easy. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-20, version 25.2.0* Slow, laggy and never can use Face ID or password. ### 1/5 — What a joke *2025-11-26, version 25.1.2* One of the worst banking systems I have ever been involved with. Constantly locked out especially on the weekend, the only reason still with them is because I can’t find nobody to match my interest rate on my mortgage. ### 1/5 — Terrible *2024-10-26, version 23.1.0* It constantly crashes you have to log in 3 times to get it to work. Face ID never works and when it does they make change you password 2 days later negating the convenience of Face ID. ### 1/5 — Questions *2024-01-18, version 23.1.0* App always ask for verification when logging in…have to constantly update passwords like we don’t already have 1000 other unique passwords to change every 30 days. Stop this nonsense ### 1/5 — Supposed update! *2023-10-11, version 20.2.1* I had just logged into my account on Tuesday! Now at almost 2:00 am on Wednesday it’s saying there is an update! But it’s not updating the Beacon Credit Union app! It takes me to intuit credit karma app! Please get this issue fixed! I’m so over it ### 1/5 — Terrible don’t waste your time *2022-06-17, version 20.2.0* The worst app I’ve ever used for banking. Never saves your password. Have to change your password all the time. Tells you password isn’t right but when you go to reset that you can’t use the last used password. Literally a waste of time and space. If I could give negative stars I would ### 1/5 — Trash *2022-05-11, version 20.2.0* This app is straight dog water. ### 1/5 — Horrible. *2022-02-12, version 20.1.31* Constantly having to reset my password. Almost never accepts facial recognition. Very difficult to pay bills. ### 1/5 — Glitchy *2021-03-05, version 20.1.30* This app is horrible. It crashes at least twice before you can even access your account. Forget transferring funds because the whole screen will turn blank if you try. Bring our old app back or fix this one!! ### 1/5 — Useless *2021-02-07, version 20.1.30* No need to get this app, it doesn’t do anything other than take up space. It’s much faster getting in your car, driving into town, and using an ATM to check your accounts. ## Most praised reviews (10 highest-rated) ### 5/5 — Beacon is Amazing *2026-08-20, version 25.2.0* I have had a Beacon account since I was 9 years old. It has grown from Savings Plus, to Traditional Checking, to adding Roth IRAs. I have even bought a few cars with the help of Beacon. It has grown with me the whole time. Supporting financial literacy from middle school to post graduation of college. Now I have a family of mine own and encourage everyone to start on a foundation that can be trusted like Beacon. ### 5/5 — Face ID *2025-08-02, version 24.1.3* It is very hard for me to figure out how to get my face ID working again. ### 5/5 — Unreliable *2025-05-02, version 24.1.3* Biometric forgets, signs you out and forgets your information daily, notification automatically turn off, gives an error message weekly… Wildly unreliable. Which is the worst thing a BANKING app could be. ### 5/5 — Two Decades of Excellence *2024-11-28, version 24.1* Our family has banked with Beacon for more than twenty years for both personal and business. Beacon has been our go-to for auto, home and business loans, as well. The interest rates are the lowest anywhere. We’ve never had an issue with them. All inquiries, transactions, and communication is handled promptly, professionally and kindly. We highly recommend Beacon CU! ### 5/5 — Impressed *2024-03-26, version 23.1.0* Just transferred to my operating line the first time and it was so easy. Huge help to my cash flow. Thank you, Beacon ### 5/5 — Beacon mobile app *2024-03-05, version 23.1.0* Love this app ### 5/5 — Awesome app! *2024-03-05, version 23.1.0* Love love love this app! ### 5/5 — Warsaw Branch Emoyees *2024-02-27, version 23.1.0* One of my favorite places to enter. Top Notch customer service. I never use the drive through anymore because I love seeing all their faces. ### 5/5 — App works pretty good *2023-07-02, version 20.2.1* Generally easy to maneuver through the app. I wish you could go back farther on the phone app I’m diamonds. I want to go one year back and it only let me go about six months back. But all in all it works pretty good. Works better than the teachers credit union app. ### 5/5 — Great job *2022-12-30, version 20.2.1* Great job --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*