# Beam Smart Presence > Remote control application for Beam and BeamPro telepresence systems. (iPhone/iPad app by Suitable Technologies.) - Source: https://appshunter.io/ios/app/beam-smart-presence/id966441190 (this page in markdown: same URL + `.md`) - Developer: [Suitable Technologies](https://appshunter.io/developer/966441189) - Category: Business - Price: Free - Rating: 1.80/5 from 17 App Store ratings · 17 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 70 MB - Languages: American English, French (France), German (Germany), Japanese, Korean, Brazilian Portuguese, Chinese (Simplified, China), Latin American Spanish, Chinese (Traditional, Taiwan) - Released: 2015-12-10 - Data updated: 2026-08-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/beam-smart-presence/id966441190/reviews.md ## What is Beam Smart Presence? Operate a Beam or BeamPro telepresence system from an iPhone or iPad. Drive a Beam or BeamPro using the Beam Pilot Application (https://suitabletech.com/). More information can be found over at https://suitabletech.com/documentation/pilot-guide/. ## Key features - Remote operation of Beam/BeamPro - iPhone and iPad compatibility - Telepresence system navigation - Access to pilot application - Documentation and guides ## Recent user reviews (10 of 17) All indexed reviews: https://appshunter.io/ios/app/beam-smart-presence/id966441190/reviews.md ### 5/5 — Beam SAZ *2025-09-09, version 2.23.1013* This app has tremendously improved since the last version I used. The experience is great, being connected from anywhere with my phone provides a unique feeling of inclusion. ### 5/5 — Easy to handle *2025-09-09, version 2.23.1013* Similar to the desktop app. This is helpful to avoid enterprise network issues ! ### 5/5 — Fabulous Product! Highly Recommend it! *2024-12-14* "I've been using Beam for 7 years now, and both the app and its iOS version have been nothing short of excellent for me. I primarily use it in an advanced manufacturing lab at a major university for seamless communication with vendors and colleagues worldwide. It performs flawlessly. One minor hiccup I encountered was with Google's federated sign-in, but this was easily solved by using an email and password instead. The tech support has been outstanding. I highly recommend Beam to anyone looking for a reliable communication tool, especially in professional or academic settings." ### 1/5 — Screwed if you login through google *2024-06-05* The app doesn’t let you login through google. If your account was set up that way, you’re out of luck. It just returns a network error ### 5/5 — Top *2023-03-10, version 2.23.0217* Une assistance téléphone super ! ### 1/5 — Broken due to neglect *2021-03-16* Authentication with Beam’s servers is broken due to expired certificates ### 1/5 — Beam has contracted with an iOS dev! *2021-01-25* Back in April of last year, I reached out to support at SuitableTech (which has since been acquired). They told me that they’d part ways with whatever ios dev resource they had due to the pandemic. But just today (1/25), they followed up on my support ticket to tell me they have contracted an ios developer to update the app. I am hoping this is true and will continue to update as I get news. For now, still have to keep my 1-star rating... But I am itching to increase the stars once an update is released! ### 1/5 — No longer works *2021-01-19* This app no longer works for me. It complains during login about a problem with the server security certificate. Sad. ### 1/5 — Source code? *2020-04-30* Could you at least release the source code so that we can update the certificate ourselves? ### 1/5 — How long does it take to update a certificate? *2020-04-29* Seriously, suitabletech - how long does it take to fix this expired certificate problem and re-submit? The app no longer works -at all - and will not until suitable submits an update. This is hugely annoying - especially during a pandemic when being able to access our beams is critical. Very disappointed that beam has not solved this problem. ## Frequently asked questions about Beam Smart Presence ### What devices can I use Beam Smart Presence on? Beam Smart Presence is compatible with iPhone, iPad, and iPod devices. The app allows you to operate a Beam or BeamPro telepresence system directly from these Apple mobile devices. ### How do I operate the telepresence system with Beam Smart Presence? You can drive a Beam or BeamPro using the Beam Pilot Application, which is accessible through Beam Smart Presence. More detailed instructions can be found in the pilot guide on the Suitable Technologies website. ### Is Beam Smart Presence free to use? Yes, Beam Smart Presence is available for free. There are no in-app purchases or subscription fees associated with using this application to control your telepresence system. ### What is the age rating for Beam Smart Presence? Beam Smart Presence has an age rating of 4+. This indicates it is suitable for users aged four and older. ### When was Beam Smart Presence last updated? The latest version of Beam Smart Presence, 2.23.1013, was last updated on October 30, 2023. This suggests the app receives regular maintenance and updates from the developer. ### What is the user rating for Beam Smart Presence? Beam Smart Presence has a user rating of 1.8 stars based on 17 ratings. This indicates a mixed to negative reception from its current user base. ### Does Beam Smart Presence have ads? No, Beam Smart Presence does not contain advertisements. As a free application, it provides an ad-free experience for users controlling their telepresence systems. ## Version history (last 5 releases) ### 2.23.1013 — 2023-10-30 - Bug fixes - Better support for certain NAT configurations common on IPv6 dual stack networks - Support for Sign in with Microsoft accounts ### 2.23.0217 — 2023-02-23 - Bug fixes ### 2.22.1216 — 2023-01-12 - Bug fixes ### 2.19.4 — 2017-06-20 This app has been updated by Apple to display the Apple Watch app icon. - Various Bug Fixes ### 2.18.2 — 2017-03-01 - Various bug fixes ## Apps similar to Beam Smart Presence | App | Rating | Price | Category | | --- | --- | --- | --- | | [Microsoft Azure](https://appshunter.io/ios/app/microsoft-azure/id1219013620) | 4.8 (2,772) | Free | Business | | [inspace app](https://appshunter.io/ios/app/inspace-app/id1569382208) | 4.3 (11) | Free | Business | | [Capital Factory Events](https://appshunter.io/ios/app/capital-factory-events/id6456454055) | 2.7 (3) | Free | Business | | [VictronConnect](https://appshunter.io/ios/app/victronconnect/id943840744) | 3.3 (277) | Free | Business | | [GlobalProtect™](https://appshunter.io/ios/app/globalprotect/id1400555706) | 4.4 (2,686) | Free | Business | ## Related topics [ctv beam](https://appshunter.io/ios/topics/ctv-beam) · [beam electric](https://appshunter.io/ios/topics/beam-electric) · [ismith](https://appshunter.io/ios/topics/ismith) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-04.*