# Beatnic — user reviews > 29 indexed App Store user reviews of Beatnic by BC Hospitality Group Inc, rated 4.87/5 from 1,261 ratings. - Source: https://appshunter.io/ios/app/beatnic/id1473075569/reviews - App overview in markdown: https://appshunter.io/ios/app/beatnic/id1473075569.md - Rating breakdown: 5★ 1,192 · 4★ 23 · 3★ 15 · 2★ 9 · 1★ 22 ## What do users think of Beatnic? Overall sentiment: mixed **Pros** - 💜 Wonderful staff - 🍔 Delicious food - 🤗 Friendly and professional customer service - 🏆 Amazing cuisine - 🌟 Great restaurant **Cons** - 🐛 Technical issues with the app - 🤔 Clunky and non-intuitive app - 🚫 App doesn't work properly - 🤖 Invasive app requesting personal information **Commonly reported bugs** - App doesn't remember user account or location - App redirects to wrong location - App is unusable, can't place orders **Most requested features** - Support for Apple Pay - Optimized UI for iPhone mini - Faster order processing ## Newest reviews (9 of 29) ### 5/5 — My New Fave *2020-02-06, version 3.59* I’m Fairly new to eating at vegan restaurant s but they make it ez everything Iv got has been AMAAAAAZING ### 5/5 — Wow, such good food! *2019-11-08, version 3.55* Great!!!! ### 5/5 — Amazing food *2019-10-31, version 3.51* Can’t wait for my lunch Break to head over for a delicious meal! ### 5/5 — love by CHLOE. *2019-10-28, version 3.51* love silverlake location and with the app now, i’ll get to earn rewards. amazing! beautiful app interface and easy to use. ### 5/5 — Best food app *2019-10-23, version 3.51* My favorite food app ever. Love the graphics. So happy by CHLOE. Has a new App and I can schedule my lunch pick ups !! ### 5/5 — Great update *2019-10-22, version 3.51* Love the design. Much easier than waiting in line for my guac burger! Will be embarrassed once I see how much I spend at by C. ### 5/5 — Amazing app *2019-10-22, version 3.51* This app makes order at by CHLOE. a seamless process. The rewards are also great!! ### 5/5 — Simple and easy *2019-10-21, version 3.51* Does what you think. Cool to see rewards integrated with ordering . Better than DoorDash. ### 5/5 — Thank goodness ;) *2019-10-21, version 3.51* Finally I can earn rewards when I order online!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app ever *2023-10-16* This app doesn’t work at all, and there’s no one to even try to help you if you’re having issues. I used to order here all the time but stopped being a customer because of how awful, time-consuming, and non-functional the app is. I resent the restaurant and the people behind this bad app. **Developer response:** Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at beatnic@thanx.com ### 1/5 — Not useful app *2021-12-07, version 8.0.13* Lots of technical Issue with the app. Also it wouldn’t give the $5 reward right away ### 1/5 — Unusable. Can’t order. Horrible new app. *2020-02-27, version 3.59* Old app was much better. I can’t even place an order. It asks me for my location then goes to a website then back and goes in circles. I can’t never get to the screen where I place an order. **Developer response:** We're sorry to hear you're having trouble placing an order! Can you email us at bychloe@thanx.com so we can make sure you're able to order through the app? Thank you! ### 1/5 — WORST APP EVER *2019-12-29, version 3.59* I love By Chloe & use to order online all the time! The app doesn’t remember my account or my location for orders. Every Time I try to login it makes me confirm my email over & over again. Then when I finally somehow after 100 tries get into my account it’s always trying to get me to order from NY....I live in LA. So annoying. They’ve lost a lot of $$ with this app. ### 1/5 — Long wait and incorrect order *2019-11-01, version 3.51* Really disappointed after I decided to use the app for the first time and pick up my order. I had to wait a long time and asked for the dressing on the side for my quinoa taco salad. When I got back to my office to eat it, I noticed they had forgotten my dressing. I didn’t have any dressing to use and it ruined my salad and experience. ### 1/5 — Wish I could give it 0 stars *2019-10-30, version 3.51* Doesn’t work, employees don’t know anything about it, the whole process is terrible. Bring back the old app ### 1/5 — Can’t order at my nearby store *2019-10-21, version 3.51* App just wraps a less functional version of the website. The app version doesn’t use phone location to show nearby stores, won’t recognize my actual address to search for stores, won’t even show me a full list of stores so I can scroll through and pick the one hear me manually. ### 3/5 — App is a little invasive *2021-01-16, version 4.16* It wanted my phone number and I don’t like getting robo calls when a service sells my cell phone number. ### 4/5 — Chloe gets her name back !!! *2020-12-18, version 4.16* I am eating here again since Chloe won the law suit!!! 💓💓💓 ### 4/5 — Great restaurant, bad app *2020-08-03, version 3.75* I gave this app 4 stars because the food and service are awesome! The app is clunky, not intuitive, and difficult to use. Call me. ## Most praised reviews (10 highest-rated) ### 5/5 — Love love love *2022-06-10, version 9.0.7* Absolutely love Beatnic and the wonderful staff!! They just brighten up my day with their amazing energy! Food is awesome 💜💜💜🥰 ### 5/5 — Best best customer service and best food *2022-04-14, version 9.0.7* Omg the women who work here are the best! They allowed me to sample the Buffalo Cauli which popper which was a huge blast pop in my mouth ! Delicious and highly recommended !!! ### 5/5 — Favorite App for My Favorite Store *2022-02-03, version 9.0.7* I can’t get enough beatnic and the app is so helpful to find closest stores and get delivery. Super sick to get my promo codes easily accessible too ### 5/5 — No Apple Pay or IPhone mini support *2021-11-09, version 8.0.13* The app is fine overall but checkout is really clunky. Credit card autofill only works in Safari so you’re stuck manually providing your payment details. Could be easily resolved by supporting Apple Pay. The UI dimensions were not designed with the iPhone 12/13 mini in mind and the menu and notifications buttons at the top of screen are not accessible. They are visible but because they are displayed behind the time and other iOS indicators they are not tappable. **Developer response:** Thank you for reaching out and providing this feedback! Our product team is working to correct the issue with the UI dimensions and menu. This fix will be implemented during the next app update. Please keep your app up-to-date and feel free to reach out to us anytime with any future questions or concerns at: beatnic@thanx.com Thank you for your patience and understanding as we work to refine our services and products. Have a great day! ### 5/5 — Feedback *2021-08-25, version 7.1.6* Natalia is very nice and patient with me. I am not adept with the app and Natalia is always friendly and professional. ### 5/5 — AMAZING *2021-08-05, version 7.1.6* Amazing vegan food and the loveliest staff! ### 5/5 — Great Food! Awesome Cuisine! *2021-04-04, version 4.16* Simply Delicious Food and Good Vibes For The World. ### 5/5 — Amazing restaurant *2021-02-04, version 4.16* The staff is very friendly and helpful with the food ### 5/5 — Love!! *2021-01-26, version 4.16* Always amazing great staff and food ### 5/5 — The best vegan place *2020-02-25, version 3.59* I eat here everyday. That’s how good it is. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*