# BeatO Diabetes Management — user reviews > 42 indexed App Store user reviews of BeatO Diabetes Management by Health Arx Technologies Private Limited, rated 3.70/5 from 51 ratings. - Source: https://appshunter.io/ios/app/beato-diabetes-management/id1070739458/reviews - App overview in markdown: https://appshunter.io/ios/app/beato-diabetes-management/id1070739458.md - Rating breakdown: 5★ 27 · 4★ 8 · 3★ 2 · 2★ 3 · 1★ 11 ## Newest reviews (11 of 42) ### 2/5 — Great concept, but lacks critical iOS and Apple Watch integration *2026-07-23* The app functions well enough as a basic digital logbook, but compared to true medical monitoring ecosystems like FreeStyle Libre, it feels heavily limited on iOS. A few critical features are missing that make daily management unnecessarily difficult: * **No Apple Health Data Export:** While the app pulls fitness data in, it completely lacks the ability to write or export blood glucose logs outward to Apple Health. * **No Apple Watch Support:** There is no companion watch app, meaning you cannot view your logs or check your glucose levels directly from your wrist. * **No Real-Time Alarms or Banners:** The app lacks proper alarm settings, failing to provide out-of-range push notifications, active background audio alarms, or even a basic banner view for sudden spikes or drops. Without critical OS integration, background tracking, or active health alerts, it falls short of being a reliable real-time tool for diabetes management. Hope the developers add native Apple Health data sharing and proper alert frameworks in future updates! **Developer response:** Hi! We sincerely apologize for the inconvenience caused. Kindly refer to the email notification and use the link below to share the required details: https://forms.gle/ssHjKW74z4TGf8pE7 Once received, our team will review your concern on priority and provide a prompt resolution. ### 2/5 — Support is there but incomplete *2026-07-15* Sensor stopped working after 11 days instead instead of 15 days. I only had sensor for 11 days and after that whenever I call Support it never gets connected even when they call back either it gets disconnected as soon as I pick it up or while I’m talking to the customer service. They don’t call back after the disconnection I don’t know what is your policy is. **Developer response:** Hi! Your feedback is essential to us. We never want you to have this kind of experience with us. We sincerely request you to refer to the given link so you can raise a ticket about your concern. The ticket number will also be sent to your e-mail address. Our representative will contact you for a quick redressal once we get the required details. Link - https://forms.gle/ssHjKW74z4TGf8pE7 ### 4/5 — Unable to setup the account *2024-01-29* OTP is not being sent to the US phone number. So, please let us know how to setup the account? ### 2/5 — I have been cheated! *2023-04-04* I had ordered Strips 100 nos for Rs 800 they sent it to the wrong city!! Then after reporting the blunder they made they sent the strips again to my address and confirmed the order. After few hours Mr Gurpreet Singh calls me and tries to convince me to take up their annual plan to which I said will do it next month, after few minutes I was informed by the person who confirmed my order that the price has changed and now I have to shell out more money. I have informed them that I am deleting the app as they are not serious about customer and are cheating them!!! ### 1/5 — Scam they just want you to buy their product *2023-03-09, version 50.11.0* They will only call you while buying the product Once you buy and the product and the product is faulty they will not respond even after giving full proof of lab reports A total scam if you get a working product then luck or else you’ll end up like me ### 1/5 — Worst product and support *2023-03-01* I’m a regular customer and now product and test strips are coming low quality and supports are not good to help customers. I felt this product is just a fake which never gives correct result. 20 out of 50 test strips are showing error message and false readings. I had ordered 200 strips but half are just garbage. I complained in customer and repeated test over the call but showed the same error results every time. They are not sending replacements or any other help here. I regret that decided to use curv product. Now I stop and I’ll ask my family too to stop it. ### 1/5 — Substandard product *2022-12-27* This is a fake product with a difference of glucose readings as much as 100-150 mg/dl underreads ! No return refund policy ! ### 3/5 — Beat-O Smart *2022-11-22* Not compatible with Vivo v23. The guidance of the team was not useful. Pl be more transparent regarding which smart phones work with yr meter. With iPhone it works but after a few frustrating tries. Not so user-friendly. Even after reading the OTP, it doesn't readily login. Meter accuracy is 88-90%. Pl provide a menu item to disable call-backs as it won't be useful except for your stats n research. I can't bypass my doctor to heed your advice. ### 1/5 — Bug in APP *2022-08-10* I purchased the beato smart monitor and strips along with wipes and all that. After using app for one week I found that doesn’t matter how many times you take your reading but in logs it displays only the time you have taken your first reading of the day or date. Example I take four readings a day and my first reading is 7AM then for all rest of the readings it will display same time which is 7 AM or what ever. Customer service told me to uninstall and reinstall but of no use. A ticket was raised and assurance was given that some one will call back regarding the issue and ticket was raised too. No one called back or email me back. As being a developer my self I can tell there is a bug in app and is not fully compatible with all the devices. I am using the app on my iPad Air 2 and iPhone X .Please check compatibility of your device before buying smart meter or any other stuff from beato. I am not satisfied with app and technical support .I request developer to fix this bug according to OS and device or update the compatibility list on you APP. Sukhjinder Singh ### 1/5 — Update no good *2022-04-03* My app has stopped working after the update **Developer response:** Hey! We are sorry to hear you are running into this issue and apologize for the delay in response. Please share your User ID/Order ID and we will be happy to get it working for you again. You can also call us at +91-7863023286 (8am-8pm, all 7 days). ### 1/5 — Privacy Concerns *2021-01-24* I have been using this app to monitor my mothers blood sugar levels. It’s convenient, it’s good everything is fine. But the when there’s fluctuations, you will receive call from an executive enquiring and confirming the changes. This clear means, the reading is viewed by their executive. There’s no clause for patients data privacy. I didn’t authorised them to share and read my data; let alone asking a call back from them! This is a huge breach in data privacy policy. Either mention these things clearly or let the use decide if they want to be contacted by the tele-executives. Being working in a govt hospital setup such as AIIMS, I would definitely not recommend this device to any of my patients and warm the one who are using it. Update: even after mailing the customer care and they assuring me that my number will be removed, they have not. This shows how dubious this company is and not at all concerned about their customers privacy. Stay away from them unless you want to get constantly harnessed by them. **Developer response:** Dear customer we really care about your privacy concern. By installing the application you have been agreed to share the sugar reading with us (please refer to Privacy Policy section on BeatO app and website). Since we provide free diabetes educator support where they help in diet exercise and lifestyle modifications to control the sugar level. Please share your email id or RMN so that we can check and do the needful if you don't want to receive any communication related to your reading. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst machine and app ever *2026-07-11* I bought this machine few months back I connected this in my husband’s phone it worked well after one week it was unable to connect then I connected this in my mother’s phone same thing appeared fine for one week and today morning suddenly my mom was not feeling well i wanted to check her glucose level and this hell machine stopped connection was not done situations was soooooo panicking worst situation ever may god never get someone in this situation ever then i went to neighbours and asked for there machine thank god it help but this machine is pathetic **Developer response:** Hi! Your feedback is essential to us. We never want you to have this kind of experience with us. We sincerely request you to refer to the given link so you can raise a ticket about your concern. The ticket number will also be sent to your e-mail address. Our representative will contact you for a quick redressal once we get the required details. Link - https://forms.gle/ssHjKW74z4TGf8pE7 ### 1/5 — Too many issues *2026-06-26* 1. The app doesn’t allow calibration even with an off reading of 15 mg! Why’d you need it to be off by 20mg that too during the fasting period? It’s insane. 15mg mismatch in the fasting period is too much. This is the main concern! 2. Sales people are really annoying. If you add something to the cart they immediately get notification and start spamming you on WhatsApp and with back to back calls. Why’s this company sharing our personal phone numbers to so many people who can reach you out in such unprofessional manner is beyond my comprehension. This is another big concern, no respect for privacy! I’d not suggest pairing other devices or enter bp, weight readings etc. to this app. They’ll surely monetise it by selling your data! 3. App has started hanging quite a bit. I have to restart the app multiple times a day. **Developer response:** Hi! Your feedback is essential to us. We never want you to have this kind of experience with us. We sincerely request you to refer to the given link so you can raise a ticket about your concern. The ticket number will also be sent to your e-mail address. Our representative will contact you for a quick redressal once we get the required details. Link - https://beatoapp.com/lps/submit-ticket-form/ ### 1/5 — Failure of OTP and customer support not helping *2026-04-25* I tried so many times to get OTP however not a single time I succeeded. Called twice to customer support however, they said they have raise the issue to tech team. No response nothing. It has been two months now. I am from Maldives and we don’t get these kinda devices. This is very disappointing **Developer response:** Hi! We are extremely sorry for the experience you had with us. We’d like to address this issue as soon as possible. Kindly refer to the email notification and attached link https://forms.gle/ssHjKW74z4TGf8pE7 to share the required details. We’ll look into your concerns on priority & offer you a speedy resolution once we get the required details. ### 1/5 — iOS app doesn’t support iPhone 16 USB-C Curv *2025-08-28* please update the app to support iPhone 16 USB-C connectivity for Curv readings ### 1/5 — Not workable on IOS *2025-01-05* Not Detecting the Curv device on iPhone 16 pro and cannot even send the otp to my phone. ### 1/5 — Worst customer support *2024-08-31* One of the worst customer support I have encountered. Faulty product reported and the agent who gets connected on call, talks to me like I’m his friend, zero professionalism. Post which communication started via email, no response since more than a week now. ### 1/5 — Don’t buy CGM and too many Spam calls and messages from BeatO *2024-08-05* Don’t buy CGM you may get expired and nearing expiry product and replace or refund is next impossible Too many Spam calls and messages from BeatO if you purchase one product, they will broadcast your number with all the sales executives without considering your privacy. They want product photo first and then they need video and finally video call for replacement Don’t trust their sales team. False information and commitment of the product before sale and they don’t receive your call once ordered. ### 1/5 — Does not work properly *2024-04-11* I need to use minimum two strips every time as one strip never pulls the blood and even if it pulls the app stuck and ask to apply it again. The app ask phone number every time to confirm while logging and sometimes it even does not allow to login saying phone number is invalid when the fact is i have been using same number previously. This is frustrating and customer care dont have solution other than their printed script which is more frustrating. If you are using it keep one more company meter as spare so you wont miss the reading because of the issue in the Beat O meter. ### 1/5 — BeatO CURV is not getting recognized *2024-01-30* BeatO CURV is not getting recognized. App need to be updated for Apple phones. ### 1/5 — Worst app *2023-04-20, version 50.11.2* 1. Not sure whether the readings are right 2. Meal type not editable 3. Waste of time and blood :) ## Most praised reviews (10 highest-rated) ### 5/5 — Definitely recommend this app *2026-06-26* Great performance & also, good communication from the customer service. Sab problem mere theek kardiye unhone. Ab mai bhi bana, UNBEATABLE! ### 5/5 — Too many updates in this app *2026-03-19* This app is updated several times during very short span. I believe if there is a proper planning, there is no need to update this app so many times in a short duration. Plan and schedule to updates properly. **Developer response:** Hi! We are extremely sorry for the experience you had with us. We’d like to address this issue as soon as possible. Kindly refer to the email notification and attached link https://forms.gle/ssHjKW74z4TGf8pE7 to share the required details. We’ll look into your concerns on priority & offer you a speedy resolution once we get the required details. ### 5/5 — Excellent *2026-01-30* I used Beato Curv Glucose for one month after trying many other brands earlier. Setup took little time and daily readings saved without issues. Charts helped you see short term glucose movement clearly. Accuracy matched lab values during checks. Experience felt better than previous apps from day one. ### 5/5 — Good! *2024-11-07* I use Beato Glucometer with an iPhone, apart from having fairly accurate readings, the glucometer has connectivity issues with the iOS systems. Occasionally the Beato Glucometer is not detected, and requires three to four attempts to connect. Other than this is convenient, compact and very easy to use Edit 1 the connectivity issues with iOS have now been addressed. It now is quite a good app ### 5/5 — 5 star service *2022-05-30* I called the service center of beato and their i talked with Simran mam i ordered strips for my meter and i needed them on urgent basis. I ordered it on Saturday and here i got it delivered at Monday 12 noon. I was amazed to see that Simran went out of the way just to help a single customer like me. I asked her to get it delivered urgent and though it was not possible according to their policy she helped me. I was thrilled to see such a service. So I would say it was 5 star service lots of thanks to understand my problem and help me. ### 5/5 — Amazing Experience with products *2022-03-21* I was in a impression that they deal with only diabetic measurement equipment’s however after downloading app it is 1 go shop for my mom . Along with social media sites she is now browsing BeatO all times and easy for her to order any thing which was afraid to do earlier because she was not sure is it good for her as she is diabetic. Thank you BeatO for solving this problem for people . **Developer response:** Hey! We are glad we have been able to live up to your expectations. Your satisfaction with our services is what keeps us striving harder. We wish to serve you at same pace in future as well. ### 5/5 — Awesome coordination from executive Jorawar *2022-02-18* Jorawar , the BeatO executive is beyond of any appreciation!!!!! I had a long running technical issue on tagging my doctor even after having active subscription. Jorawar worked internally and provided me accurate solutions!!!! He resolved the problem and now I am able to book my doctor **Developer response:** Hey! We are glad we have been able to live up to your expectations. Your satisfaction with our services is what keeps us striving harder. We wish to serve you at same pace in future as well. ### 5/5 — Good quality delivered by Naina *2021-12-18, version 50.4.5* Totally Satisfied with Naina. She has helped to resolve my concern good quality ,humble behaviour of Naina. ### 5/5 — Beato app *2021-06-28* I am not able to open the Beato app and also unable to open new from Appstore **Developer response:** Hey! We are sorry for the tardy response. We hope you are able to use the app now. Kindly write to us at contact@beatoapp.com or call us on 7863023286 if you need any assistance. ### 5/5 — Solution of my problem *2021-01-21* I became annual member of BeatO on month of jan 1 week 2021. While purchasing someone from BeatO promise to provide said strips with smart glucometer along with 300 ₹ cash back, I received first consignment of strips but didn’t receive glucometer n cash back. I called n informed immediately concerned person name ...... n BeatO officials. But all were in vain , then luckily I got on other hand this guy Mr Devendra Pandey who not only helped me to send all my remaining stuffs also clear all my doubts with In a day .l m sorry to say that fellow who sold me the product didn’t receive my calls neither reply my messages, before purchasing he called n messages me 10-20 times a day for many days . I really appreciate this guy (Mr Devendra Pandey ) who fulfilled his promise whic was gvn by someone else from his company. Thankful to him . Jaswinder Singh **Developer response:** It's amazing to hear that you are having an amazing experience with our Team Member Mr. Jassi ! :) We assure that we are working really hard to provide you the best experience when it comes to managing your diabetes and related health conditions. Regards, Team BeatO --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*