# Beauty Pie — user reviews > 43 indexed App Store user reviews of Beauty Pie by Beauty Pie, rated 3.00/5 from 22 ratings. - Source: https://appshunter.io/ios/app/beauty-pie/id6504485815/reviews - App overview in markdown: https://appshunter.io/ios/app/beauty-pie/id6504485815.md - Rating breakdown: 5★ 9 · 4★ 1 · 3★ 1 · 2★ 4 · 1★ 7 ## What do users think of Beauty Pie? Overall sentiment: positive **Pros** - 👍 Intuitive design - 🚀 Responsive app - 💡 Seamless experience - 👍 Top-notch design - 👍 Easy to use - 👍 Easier to order - 👍 Seamless shopping **Cons** - 🐛 Poor performance - 🐛 Constant errors **Commonly reported bugs** - Slow responses - Irritating issues **Most requested features** - In-app tracking for orders ## Newest reviews (16 of 43) ### 2/5 — Irritating glitches *2026-08-23* Over the past few weeks it has logged me out frequently and emptied my basket after less than a day. ‘Favourites’ have also disappeared. This is rubbish. Please fix. ### 4/5 — Pretty good *2026-08-18* The app works pretty good, but wish my cart didn’t empty so fast. I wish when I added items to my cart they would stay in there either until I remove them, buy them or the item is not available and has to be removed. So annoying having to re-add items over and over. ### 2/5 — Needs Improvement *2026-08-10* Missing the favorites and wish list. Nothing I save in the cart lasts anymore so I have no way of holding onto things I’ve researched if I’m not purchasing immediately. App needs attention. ### 3/5 — Where did the wishlist/favorites go *2026-07-27* Why would you remove the favorited items list?? These are my repeat purchases ### 2/5 — Updated app useless *2026-07-22* The latest updates taking away features such as favourites and also emptying the shopping bag every time you leave the app are frustrating and putting me off using it. I don’t want to search for products everytime I make an order if it is a product I am re-using ### 3/5 — Annoying app *2026-07-20* Nice products but I now don’t seem to be able to see my favourites or save anything to them. And if I exit the app with stuff in my basket to come back to later, it empties my basket. Really frustrating. ### 2/5 — Where are my favourites?! *2026-07-16* All the products I’d saved for when I had the money have now all disappeared. And I’ve forgotten all the research I did. Not sure it’s now worth the hassle now they’ve removed this feature. I’m considering whether to renew when it’s due given there are a lot of other options out there. ### 2/5 — Terrible customer service *2026-07-08* Products really good, customer service is horrendous. No real person to speak to, had to go through PayPal to get a refund as there was no option to cancel the order. Chat bot was useless. Recent app update has removed all features that were useful. This is letting down the brand, rethinking whether I still want to use this brand. ### 1/5 — Bring back the password login! *2026-07-04* They’ve updated the way we log into the app, and now I cannot get my PIN to be recognized. Hard to buy product when I cannot use my account!!!! ### 2/5 — No favorites? *2026-07-03* What happened to my wishlist/favorites list? I always liked to save and organize the things I wanted, it makes it so much easier to shop for me. I don’t like that this was taken away! Seems like a weird thing to get rid of. Im also really not a fan of Shopify, and don’t like them having my information. I love the products & have been a member for 3 years now, but not liking the new changes so far. Unfortunately. ### 2/5 — Can’t login *2026-07-03* New update sends code for login and says it’s not valid. Tried multiple times and can’t get in. ### 2/5 — App upgrade is a downgrade *2026-07-02* I love beauty pie and their products are amazing BUT the new app upgrade is appalling. They’ve removed the wish list (and everything I’d listed) and removed the “notify me” for out of stock items. I fedback but got a patronising AI response telling me to write things on my wish list down… PUT THE WISH LIST AND NOTIFY ME BACK!! ### 2/5 — Not sure about the new app *2026-07-01* Unfortunately, the new version doesn’t have a favorites section, which I personally find very useful to keep track of all the products you like, and don’t necessarily want to buy every time. Also, I lost the cart that I had filled and was going to purchase. ### 3/5 — Where are my favourites?!?! *2026-07-01* New app update has removed ability to favourite items - please bring back!! ### 2/5 — AJP *2026-07-01* Please can we have an app that works well in an ipad…the current ‘newly updated’ app is formatted for phone only ### 1/5 — I’M OUT! *2025-11-14* No, I won’t be renewing my membership. Why? Because once you’re out of stock of a good item, chances are you have no intention of getting more. For months I saw “waiting on new stock” for several of the items I like and use, BUT now there’s no photo or “waiting on new stock”, so count me out! A week before Black Friday and you’re attempting to give away garbage products that are easily replaced with cheaper K-Beauty products that perform better than the so called “luxury” products you’re attempting to give away. NO THANK YOU! ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed after so many years of using this app… *2026-08-28* This app, is not it. Wouldn’t even give it a star if I could. The app does not work how they might have been expecting it to. Every time I put stuff in my basket, I go away and come back to add more, I find that my basket has been emptied. This is so frustrating because now, you cannot even favourite anything. Or have a list. At least when it was favourited, I knew that I could quickly add whatever I wanted from my favourites. Recently I’ve attempted three times to add to my basket, coming back to find it empty again and again, puts me off shopping at beauty pie. I have always loved their products but I’m thinking of seeking alternatives to their products. ### 1/5 — Great products. Terrible app *2026-08-17* Why does my basket keep emptying?! You used to be able to add items you needed to the basket and it would hold them until you were ready to order. Now it empties if you navigate away from the app. This makes for a very frustrating shopping experience and I’ve put off ordering multiple times now as it’s so inconvenient to have to add them all again. Surely this is losing BP money? ### 1/5 — If it ain’t broke don’t fix it …. :( *2026-08-15* Why remove perfectly good and very useful functions with an update?? The old app was so easy for me to find my favourites, add to my basket as I go along and now that’s all gone! Why? No favourites and empties the basket. Please sort it out BP 🙏 ### 1/5 — Basket doesn’t save - very annoying *2026-08-08* I just put about six things in my basket, stepped away a moment to do something, and when I reopened the app it had gone. And what happened to favourites?! The old app was fine and BP must be losing money by making it harder to buy from them. Please sort it out. ### 1/5 — Good Products, Terrible App *2026-08-02* I love Beauty Pie products but the latest update to the app is dreadful. They’ve taken away the wish list so I no longer know what I was keeping an eye on to purchase next. They also clear the basket after a short time, which is really annoying. Come on Beauty Pie, sort it out. The shopping experience is important to the customer. ### 1/5 — App never reliable *2026-07-26* Always empties my cart and can’t “favorite” products anymore ### 1/5 — Update is worse *2026-07-17* I put things in my basket for when I can afford them and now they just disappear. ### 1/5 — The update is terrible *2026-07-13* Please revert back to the old app. It no longer has favourite products and is a massive downgrade in the shopping experience. Questioning if I should renew as everything seems to be going downhill. Products are often out of stock and they discontinued amazing things. ### 1/5 — Awful update *2026-07-05* Please put the app back to how it was. So many features lost and isn’t syncing up with website either. Monthly offers not showing. No wishlist. No skincare quiz with recommended products. Just terrible! ### 1/5 — App update ruined the experience *2026-07-04* The app was recently updated and now the experience is absolutely terrible. The items don’t stay in the cart once you close the app and all the items I loved are not showing anymore. I wish there was a way to go to the previous version. ## Most praised reviews (10 highest-rated) ### 5/5 — Must have for members! *2026-05-19* The app is a breeze to use, and delivery tracking makes it a must have! Love that I can keep tracking of promos and launches in the Inbox, too! ### 5/5 — Easy to use and track parcels *2026-02-10* I like using this to keep track of where my parcel is so I don’t have to check my emails. Easy to use ### 5/5 — Love the new app *2025-12-01* I really enjoy beauty pie products been a fan of the tubing mascara, I got rid of all my eyeshadow pallets and now use the color stick shadows! Keep it up!! ### 5/5 — Easy to use *2025-07-10* Love Beauty Pie and so glad they now have an app. Super easy to use and makes ordering even more convenient. ### 5/5 — Beauty Pie Membership *2025-06-09* I have been using Beauty Pie for a few years now and love it, I love the skincare, makeup, body care, home fragrance, perfume, supplements and accessories! I’m an addict x ### 5/5 — I rejoice *2025-04-19* I was waiting for the day Beauty Pie made an app (this is coming from a person who doesn’t like apps!). It’s very responsive, intuitively designed, and I can find everything I need + more in a very enjoyable fashion 👏 ### 5/5 — Great app, wonderful products *2025-04-05* It’s been a long time coming, but absolutely worth the wait. The experience is seamless, the design is top-notch, and the quality of the products—delivered right to your door—truly stands out. ### 5/5 — Fab *2025-03-29* Having been a member for years this is a dream come true. So easy to use and great for tracking your beautiful pink boxes. Love love love … ### 5/5 — Worth the wait :) *2025-03-28* So wonderful to have an app for BP. The UX is top drawer. It was definitely worth the wait so that BP could launch the perfect app. LOVE IT! ### 5/5 — Brilliant and easy to use! *2025-03-17* Download now for an easier way to shop Beauty Pie! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*