# Bebird — user reviews > 887 indexed App Store user reviews of Bebird by Black Bee Intelligent Manufacturing (Shenzhen) Technology Co., Ltd., rated 1.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/bebird/id1444627859/reviews - App overview in markdown: https://appshunter.io/ios/app/bebird/id1444627859.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of Bebird? Overall sentiment: negative **Pros** - 🚀 Works great - 💡 Useful for ear cleaning - 👍 Clear camera quality - 📷 Able to take pictures **Cons** - 🐛 Connection issues - 🔋 Battery life problems - 🔍 Difficulty using the device - 🤖 App functionality issues - 🔒 Privacy concerns **Commonly reported bugs** - App crashes or freezes - Camera not working after updates - Inability to connect to device - Inconsistent performance **Most requested features** - Brightness adjustment option - Landscape mode support - Saved settings for camera orientation and brightness - Improved instructions and app design ## Newest reviews (10 of 887) ### 3/5 — okay *2026-08-04, version 5.5.38* it will connect but then the camera freezes and stops working so i have to delete and redownload the app everyday, other than that its great ### 1/5 — doesnt connect *2026-07-14, version 5.3.226* ive tried every thing it says and nothing works ### 1/5 — Useless product *2026-07-13, version 5.3.226* The app doesn’t connect to the device. The light on the device will stop blinking and stay lit when you connect to its “WiFi” but the app itself will not detect the device. Literally useless without being able to use the camera. ### 1/5 — Does not connect *2026-07-09, version 5.3.226* Device is connected to WiFi but app doesn’t recognize it. This is the bebird ultra model. Such a disappointment ### 1/5 — Worse WiFi Connectivity Ever! *2026-07-09, version 5.3.226* The problem that I’ve been having is the poor development ability to keep up with updates as iOS initiates. For the past year, my BeBird app have not worked nor my iPhone 15pro max been able to connect with WiFi or Bluetooth to the BeBird app. Brought this from best buy and this will be my last purchase. ### 1/5 — Doesn’t connect *2026-07-05, version 5.3.226* As many others state, it’s impossible to pair the device to your iPhone. It connects automatically and successfully shows bebird Wi-Fi device connected, but then immediately asks you to manually connect as if it failed. ### 4/5 — Will not connect *2026-07-04, version 5.3.226* Will not connect ### 1/5 — Won’t connect *2026-06-30, version 5.3.226* Doesn’t matter what I do, it simply won’t connect to the app. Buyer beware that you will more than likely than not have the same issues ### 2/5 — Read before buying..2 year experience *2026-06-30, version 5.3.226* The ends that come with any of the models will break… and the ends aren’t cheap so keep that in mind plus the app has been freezing up last two weeks and there’s no new update. If you buy an expensive one maybe it will last longer but I’m speaking from someone who’s used Bebird two years. Def better to buy a brand with reusable tips instead of cheap metal ### 1/5 — App sucks *2026-06-22, version 5.3.226* It connected but the app keep showing finding the device. Im gonna return the product. Such a waste of time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Literally horrible *2026-08-23* It connects for like 5 seconds and then just stops. I have to constantly reconnect the device and it’s really a waste of money and time. ### 1/5 — ？！ *2026-08-04* 下载不了啊，崩了朋友，连不上啊，你们公司是跑路了吗？ ### 1/5 — It sucks *2026-08-03, version 5.5.38* Does not work ### 1/5 — 勝手にカメラ回転するのをやめて欲しい *2026-08-02* ジャイロで上下を固定して表示しているのですが、大変使いづらく直感的でないので、カメラの向きを常に固定させてほしい。使いづらい。 ### 1/5 — アップデート *2026-07-31* 接続が出来なくなった。 早急に対処してほしい。 ### 1/5 — Refusing to connect *2026-07-30, version 5.5.38* Tried everything. It’s refusing to connect ### 1/5 — Connection issue *2026-07-29* Will not remain connected and when it does connect there is no camera view being transmitted. I’m trying with the R1 series. ### 1/5 — Stopped working with new update *2026-07-25, version 5.5.38* Used to work but with the last update the device no longer connects ### 1/5 — 危险⚠️⚠️ *2026-07-18* 掏耳朵的时候跳广告吓不吓人？ ### 1/5 — Light stopped working. *2026-07-15, version 5.5.30* I usually don’t write reviews but wanted to say it was great for about a year or so and then the light stopped working. Before there was an option to turn the light on but it was greyed out. With this current update, they removed the light function entirely. I tried following the troubleshoots found online such as resetting the device etc. Nothing. Interpret that as you wish. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app! *2026-08-05, version 5.5.38* Updated in 2026, love that it’s still compatible years later after buying my device cheap off Amazon. 10/10. ### 5/5 — Amazing clarity and stable *2026-08-01* Using the bebird earsight ultra with this app has been extremely stable. We used it on and off, 10-15 mins session each time and it never failed to connect. Amazing image clarity and no perceived latency at all! The only thing I wish the app has is the ability to turn off the auto-orientation when we rotate the earsight ultra. ### 5/5 — Great tool *2026-07-30, version 5.5.38* This is a great app for people like me that wear hearing aids that have sometimes in the past lost the silicone domes that fit in your ear and can’t always be seen by just looking in the ear with your eyes. This allows for you to see inside the ear canal and with mini surgical grabber like found on Amazon can easily be retrieved out of the ear canal without pain risk or damage to the ear. ### 5/5 — Great device and app *2026-07-28* After charging the device and downloading the app, it was easy to connect and use. The basic instructions included are straightforward and all that is needed to get started. The cotton end of a qtip came off in my ear. With this device, I could see and remove it easily and look at my ear canal afterwards too. Perfect!! Only things that would make it even better is more detailed videos on suggestions for using the different attachments included with the device. And I wish mine had a flexible camera so it would bend in my ear like the version in the video. Highly recommend this device and app! ### 5/5 — How to fix when not connecting ⬇️ *2026-07-27* I almost returned my Bebird because I thought the app wasn’t working, but it turned out the issue was my phone, not the app. If you’re having trouble connecting, turn off your cellular data and connect only to the Bebird WiFi. Once I did that, it connected right away and worked perfectly. I think a lot of the negative reviews are from people having this same issue. It would be really helpful if the app told users to turn off cellular data during setup. Other than that, it’s a great app and the camera quality is amazing. ### 5/5 — 喂喂喂 *2026-07-21* 很好用很清晰！！！ ### 5/5 — Everything I needed *2026-07-18, version 5.5.30* Connects easily and helps me clear the wax buildup. No more expensive ear doctor visits ### 5/5 — Coolest product ever *2026-07-13, version 5.3.226* I didn’t know this product existed until I got my ears looked at the hospital. Turns out the hospital swears by these and only use these to inspect ears. ### 5/5 — Damage is probable *2026-06-24, version 5.3.226* This could go too deep where it hurts your eardrums ### 5/5 — absolutely phenomenal *2026-06-21, version 5.3.226* before this my ears were always itching for some reason but now my ears feel cleaner than ever, VERY GOOD APP AND PRODUCT!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*