# Bee-line ParaTransit

> Mobile app for managing paratransit trips and tracking vehicles. (iPhone/iPad app by Ecolane USA, Inc..)

- Source: https://appshunter.io/ios/app/bee-line-paratransit/id1615742142 (this page in markdown: same URL + `.md`)
- Developer: [Ecolane USA, Inc.](https://appshunter.io/developer/1275719559)
- Category: Travel
- Price: Free
- Rating: 1.78/5 from 18 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 61 MB
- Languages: English, Spanish
- Released: 2022-04-13
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bee-line-paratransit/id1615742142/reviews.md

## What is Bee?

Bee-line ParaTransit's Self Service mobile app allows passengers to manage their transportation from the convenience of their smart phone.- Flexibility to Manage Trips

Empower riders with direct access to review and manage their trips

View upcoming and completed trips, easily cancel trips- Convenient Trip Details View

Passenger notifications with accurate vehicle ETAs, reduce wait time

Ability to follow bus on a visual map to see exact location- Simple Mobile Interface

24/7 access to account profiles, settings and reservations

NOTE: Access to some features will depend on the service guidelines from your transportation agency.

## Key features

- Manage trips
- Cancel trips
- View trip history
- Receive vehicle ETAs
- Track bus on map
- 24/7 account access

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/bee-line-paratransit/id1615742142/reviews.md

### 1/5 — Unusable

*2026-02-15*

Like others have said, gives an error message at the last step when you try to make an account. Can’t log in or see anything on the app because app won’t let me make an account.

### 1/5 — Doesn’t Work

*2026-01-22*

Never worked and probably never will.

### 1/5 — Trouble with making account

*2025-08-02*

It doesn’t let me make an account it’s always an error

### 1/5 — I can’t even sign up

*2024-12-30*

I get the same error, which appears to be a string of variables compounded together, every time I submit my info. Called customer service and was yelled at

### 1/5 — Issue with signing up

*2024-08-24*

The app doesn’t let me even sign up for an account

### 1/5 — Make App EFFICIENT

*2024-04-09*

Not the best app, NYC MTA has ALL and information you need to input/add on one screen page.  The app currently has a glitch which puts me in a position of non- efficiency and i relies now on calling to reserve all trips.

### 1/5 — Developers obviously never used the app!

*2023-12-07*

It’s like no one ever thought about usability, which is really shocking for an app that needs to used by the disabled community!

The information refreshes frequently (every few seconds). That’s very nice, but it renders the tiny map of where the bus is located as nearly useless. The map size cannot be expanded, only zoomed. By the time you zoom it, it refreshes and returns to the original scale. It’s crazy frustrating! Who thought that redrawing the tiny, non-resizable map every 5 seconds would be a good idea? 

Often, I need to shut down the app to get it to work correctly (iPhone 12 with current iOS). Otherwise, as soon as I tap into details, it returns me to the previous screen. 

While I rely on this app 5 days a week, it is one of the worst designed and functioning apps I’ve ever used. It rates a “barely better than nothing.”

### 1/5 — App never works for me

*2023-11-14*

The app never works for me. It always says “It doesn't look like you have booked any trips” and “Hi! Call Bee-line Paratransit System to book a trip.” Even though I book my trips to school weekly on the website. 

During some rides the app came up with other riders and I know that it works for some people but others have the same problem.

### 5/5 — Love it

*2023-08-09*

I love it it make me track my ride

### 1/5 — App doesn’t work

*2023-06-21*

This app was just created and already doesn’t work. How is this even possible. Smh

## Frequently asked questions about Bee

### How do I manage my trips with Bee-line ParaTransit?

Bee-line ParaTransit allows you to review and manage your upcoming trips directly through the app. You can easily view details, make changes, or cancel reservations as needed.

### Can I track my bus in real-time with Bee-line ParaTransit?

Yes, the app provides accurate vehicle ETAs and a visual map feature, allowing you to follow your bus's exact location in real-time and reduce wait times.

### What is the user rating for Bee-line ParaTransit?

Bee-line ParaTransit has a user rating of 1.8 stars based on 18 ratings, indicating a mixed reception from its user base.

### Is Bee-line ParaTransit available on all devices?

Bee-line ParaTransit is available for iPhone, iPad, and iPod devices, offering mobile accessibility for managing your paratransit services.

### When was Bee-line ParaTransit last updated?

The app was last updated on April 8, 2025, with version 4.3.08, suggesting ongoing development and maintenance.

### What is the age rating for Bee-line ParaTransit?

Bee-line ParaTransit has an age rating of 4+, making it suitable for a wide range of users, including children and adults.

### Does Bee-line ParaTransit have ads?

No, Bee-line ParaTransit is ad-free, meaning you can manage your transportation without interruptions from advertisements.

### How can I access my account and reservations?

You can access your account profiles, settings, and reservations 24/7 through the app's simple mobile interface, providing constant convenience.

## Version history (last 5 releases)

### 4.3.08 — 2025-04-08

Fixed layout design on initial page.

### 4.3.12 — 2025-04-07

Bug fixes and improvements:
	⁃	Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS.
	⁃	Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking.
	⁃	Improved usability of the device list display so that all mobility aid device options are displayed on one screen.
	⁃	Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen.
	⁃	Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile.
	⁃	Updated app so that is available in portrait mode only.

### 4.3.8 — 2024-08-09

Bug fixes and improvements:
	•	Resolved issues with 'locate on map' within the App for iOS. 
	•	Unlinked the Masabi API to ensure compliance with new Apple App Store requirements.
	•	Updated system alert to ask the user to allow notifications after initial login.

### 4.3.7 — 2024-01-31

Bug Fix:
Resolved issue with biometric login where info was not being updated upon login.

### 4.3.6 — 2023-11-01

Enhancements:
OS14 will no longer be supported.  Existing OS14 users can continue to use the app, but it will not be available to new users who are on OS14.
Automated the upload of dSym files to Firebase to insure that all iOS apps automatically notified Ecolane of crashes in production.

Bug Fixes:
We resolved usability issues affecting riders using voice over and zoom were shown oerlapping buttons.  
We resolved a usability issue preventing riders using Voice Access from selecting the agency during the login process within the application.

## Apps similar to Bee

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [myGoMobile](https://appshunter.io/ios/app/mygomobile/id6444450633) | 1.8 (40) | Free | Travel |
| [Reliable Taxi](https://appshunter.io/ios/app/reliable-taxi/id1377775616) | 4.6 (215) | Free | Travel |
| [Project Mover](https://appshunter.io/ios/app/project-mover/id6556875503) | 4.8 (216) | Free | Travel |
| [Mexicana Car Service Yonkers](https://appshunter.io/ios/app/mexicana-car-service-yonkers/id978379051) | 3.1 (32) | Free | Travel |
| [Manhattanville Shuttle](https://appshunter.io/ios/app/manhattanville-shuttle/id1644938340) | 2.5 (2) | Free | Travel |
| [HRT Paratransit](https://appshunter.io/ios/app/hrt-paratransit/id1493275511) | 3.0 (37) | Free | Travel |

## More apps by Ecolane USA, Inc.

- [Mobility by Ecolane](https://appshunter.io/ios/app/mobility-by-ecolane/id1275719560)
- [Access Sangamon](https://appshunter.io/ios/app/access-sangamon/id1375054298)
- [IndyGo Mobility](https://appshunter.io/ios/app/indygo-mobility/id1563022004)
- [GoBus Transit](https://appshunter.io/ios/app/gobus-transit/id1566577543)
- [Lets Go L.E.T.S](https://appshunter.io/ios/app/lets-go-lets/id1582983082)
- [GO flexride](https://appshunter.io/ios/app/go-flexride/id1583257159)

All apps by Ecolane USA, Inc.: https://appshunter.io/developer/1275719559

## Related topics

[hrt paratransit](https://appshunter.io/ios/topics/hrt-paratransit)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*