# Beef ‘O’ Brady’s Rewards — user reviews > 86 indexed App Store user reviews of Beef ‘O’ Brady’s Rewards by FSC Franchise Co, rated 2.77/5 from 259 ratings. - Source: https://appshunter.io/ios/app/beef-o-bradys-rewards/id1361714691/reviews - App overview in markdown: https://appshunter.io/ios/app/beef-o-bradys-rewards/id1361714691.md - Rating breakdown: 5★ 81 · 4★ 23 · 3★ 14 · 2★ 16 · 1★ 112 ## What do users think of Beef ‘O’ Brady’s Rewards? Overall sentiment: negative **Pros** - 👍 In-store loyalty scanning works well - 🎯 Rewards program concept appreciated - ⭐ Good food quality at restaurants **Cons** - 🐛 Frequent app crashes and freezes - 🔐 Login and authentication failures - 💔 Points and rewards lost after updates - ❌ Ordering system consistently broken - 📧 Verification codes not received - 🚫 Account access denied after phone upgrades - ⚠️ App incompatible with iOS updates - 🔧 Poor app performance and slow loading - 💳 Payment processing errors - 📱 App won't open or crashes on startup - 🎯 Inconsistent location availability - 🛑 Receipt scanning non-functional - ⏱️ Unclear order cutoff times - 💰 Aggressive default tipping scheme - 🔄 Forced logout without recovery options **Commonly reported bugs** - Login fails with 'account already exists' error - App crashes when viewing cart or placing orders - Verification codes not delivered via email - Password reset functionality broken - QR code receipt scanning not working - App crashes on iOS 15+ and iOS 18 - Cart empties when app is minimized - Invalid character error in email field during checkout - App won't open after forced updates - Points disappear after app updates - Rewards not transferring to new app version - 'Invalid Store' error when scanning receipts - Steak menu items cannot be ordered due to side selection errors - App freezes during order customization - Birthdate field defaults to incorrect date - Missing payment method fields in checkout **Most requested features** - Face ID or biometric login support - Special instructions text box for orders - Transaction history display - Better customization options for food items - Apple Pay and multiple payment method support - Daily specials menu visibility - Manual code entry option for verification - Improved UI/UX design and navigation - Direct issue reporting system with responses - Notification/message center visibility ## Newest reviews (18 of 86) ### 1/5 — App is broken *2024-11-14, version 23.58.0* Doesn’t work on iOS18. ### 1/5 — Worst restaurant app ever *2024-09-13, version 23.54.0* As I tried to sign up for the reward program some how while entering my info the app got my info wrong and when I tried to change it I couldn’t. I proceeded to delete the profile and start again only to find out that I had been been removed from any loyalty program. So I deleted the app. ### 1/5 — Terrible App *2024-08-20, version 23.54.0* Very limited customization options considering the cuisine. Doesn’t have anything indicating how long you have to place an order before they stop accepting orders. Shady tipping scheme. Defaults to 10% tip.. on a mobile order. Nobody is tipping for that! ### 1/5 — Please fix the APP issues. *2024-05-21, version 23.53.0* Every time I try to log in it sends a code to my mail and when I put the code it keeps saying that PHONE IS TAKEN. ☹️ ### 1/5 — Can’t create rewards account *2024-04-22, version 23.52.0* The new app is horrible. I used to have a rewards account with points and the are all gone and I can’t create a new account due to an app glitch. It keeps asking for a renewal code or to skip. It won’t let me skip. ### 1/5 — Forced to update and lost reward and points *2024-04-05, version 23.52.0* So frustrating- was planning to use my reward one day and I was forced to update the app and lost not only my $10 reward but a good amount of points. Fortunately I’m close to the original Beefs that doesn’t screw their customers. Not visiting any other locations unless I have a coupon or reward now, not worth trying to earn points if I’ll lose them the next time they decide to do a new rewards program. ### 1/5 — Can’t even get signed up *2024-03-20, version 23.50.1* Tried to sign up before I went to restaurant, never got the email with the needed code to do so. And not in spam either. No other way to sign up without the code. Useless when you can’t even sign up with the app. Asked at the restaurant if could sign up directly, said no can only sign up through the app. But the app doesn’t work. 😵‍💫 ### 1/5 — APP NOT WORKING!!!! *2024-03-18, version 23.50.1* Most recent update(s) refuse to let me login to my account - I have at least one $19 reward and receipts from two recent visits that I can’t scan for more credits. I have left telephone messages that are ignored and filled out “CONTACT” forms that have no reply. PLEASE HELP!!!! ### 1/5 — Upgrade is a downgrade *2024-03-17, version 23.50.1* The app worked much better before the upgrade. You have to be careful about what you touch or you’ll lose your points! Maybe that was the idea. Don’t be in such a hurry to “improve” something.😒 ### 1/5 — Useless if you want to place an order *2024-03-08, version 23.50.1* I’ve been happy with the new app interface when scanning and redeeming loyalty points in store. But ordering online is horrible. In app, can’t get past viewing my cart/order. I constantly get an error message. I tried to place order on web and made it to the “place order” button. But then get the same error that they “can’t do what I’ve asked them to do.” Su ch a waste since I had a free item offer that is going to expire and I couldn’t take advantage of it with the faulty ordering system. ### 1/5 — Upgrade doesn’t work *2024-03-04, version 23.50.1* After the latest upgrade to the app I can’t login. I’ve tried though email and also entering the code manually. Both ways pops up an error message saying something went wrong ### 1/5 — Does not work *2024-03-01, version 23.50.1* A ripoff ### 1/5 — Can’t sign in *2024-02-13, version 23.49.0* When you bring up the app it goes straight to ordering for a to go ! Can’t get to where I can even sign in Deleted and downloaded the new app ### 1/5 — Screwed me! *2024-02-10, version 23.49.0* Just updated the app 3 days ago. Now it has no idea who I am! Lost all my points and wants me to sign in as a new user. So much for using or trusting this app ever again! ### 1/5 — Points disappeared—All my points & rewards are gone *2024-02-05, version 23.49.0* App was “upgraded” the first week of February 2024 & I couldn’t use it at my usual Beef’s bc the “system is being upgraded.” The upgrade is a new app that 1. Asks for info the app doesn’t need to know, is invasive with the info required, and won’t let me progress w/o the info, & 2. Made me start from scratch. All my points & rewards are gone from my weekly visits, and I wasn’t able to use my reward while the system was “upgrading.” Why ever should I waste my time on this app? ### 1/5 — Terrible app *2024-02-04, version 23.48.0* No transaction history. Continually logs me out & constant error & having trouble messages. ### 1/5 — Lost my points *2024-02-04, version 23.48.0* I’m so sick of brands screwing people over. So convenient that you updated your app and I lost just enough points to lose my 10 dollar reward. No I didn’t take a pic before the update I didn't think I had to but because of it I won’t be back to this restaurant and we have been going there at least twice a week. Losers!! ### 1/5 — New app stinks *2024-02-03, version 23.48.0* The only options are never sign out or enter email every time and then use the email they send to login. No Face ID or keychain password. After a frustrating login experience, it didn’t have my saved payment methods and couldn’t use Apple Pay. Entered my Discover card to find out they didn’t take Discover. After spending way too much time, I signed out, placed an order quickly somewhere else and picked it up quicker than the 30 minute ASAP time using the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to access account on app *2026-09-02, version 23.72.0* I previously created an account when I placed an online order but when I downloaded the app it will only lets you create an account not login to your existing account and it keeps saying phone number already associated with an account. So basically there is no way to login to your account to see awards online or on the app. SMH. The waitress and manager did not know how to help and I was told just give them my phone number when I place an order and they will add it to my order to get points. I guess they will be able to let me know how many reward points I have and if I have a rewards to use. It feels very misleading to be told to download the app especially since you cannot even access your account online because it tells you to go to the app which the app doesn’t let you login. So frustrating. ### 1/5 — Unusable *2026-04-11, version 23.72.0* Payment don't work, pointless trash app ### 1/5 — Joined-cannot get a code *2026-02-09, version 23.69.0* Downloaded, joined…I have not received a code…I have confirmed many times and asked for a resend many times-cannot get a code. Has been over an hour and still no code ### 1/5 — Can’t sign in. *2025-12-30, version 23.69.0* Upgraded phone. Keeps saying account/phone number already exists, doesn’t give you a way to sign in. Broken app ### 1/5 — Customer *2025-12-20, version 23.69.0* The app updated and logged me out. The “sign in or create account” button only creates accounts so I can’t log back in. ### 1/5 — On line app is consistently inconsistent *2025-12-16, version 23.69.0* The concept is great but trying to use the on line and having it work is a toss up - I still can’t order from the LaBelle Fl area even though it comes up - when I tap on the location - the app says “area has not been configured”. Now how can that be when you folks show it when chosen —. ### 1/5 — Crashed *2025-04-13, version 23.58.0* Making a order crashed trying to make a order crashes on trying to restart ### 1/5 — Trash *2025-01-18, version 23.58.0* Won’t let me log in. Says the email is already taken. Yeah… it’s me… let me log in ### 1/5 — Cannot Order any time *2024-12-09, version 23.58.0* The app crashes or gives an error EVERY time I try to the “cart” or finish and submit my order. Whack. ### 1/5 — Just not ready for release *2024-11-17, version 23.58.0* I installed the app, joined the program and ate in one of their restaurants. The server was able to pull up my information from my phone number. Now the app won’t even open. I get an error message. I have uninstalled and reinstalled 3 times, with no luck. ## Most praised reviews (10 highest-rated) ### 5/5 — Always spot on!!! *2023-05-07, version 23.6.2023041101* We have been regulars since they came to Lake Wales. We are always happy with our food!!! Food and fun! ### 5/5 — Shawna *2022-06-23, version 21.59.2021110501* The bartender was very friendly and attentive at Beef’O’Bradys on ridge road ### 5/5 — App Review *2022-04-02, version 21.59.2021110501* Easy to use, first use and no problems. ### 5/5 — Can’t add food to order *2021-03-14* I can click on each item and change the details, even the quantity, no option to add to order though. ### 3/5 — Terrible App *2023-08-07, version 23.6.2023041101* The App is very slow and difficult to maneuver ### 3/5 — iOS 15 - not working *2021-09-24, version 21.43.2021072105* Help please. I updated my iOS to 15 and app opens and immediately closes. I have deleted it and reinstalled multiple times. ### 3/5 — Points *2021-08-18, version 21.43.2021072105* When trying to scan receipt for the points program, the App opens the camera on my phone but will not scan the QR Code on the receipt to enter my points ### 3/5 — DISAPPOINTED IN NEW APP *2021-08-09, version 21.43.2021072105* No daily special menu…. been ordering Monday burgers forever and now it’s gone. ### 2/5 — Boo to new app *2024-04-01, version 23.50.1* Tried to check my rewards. Made me login with Facebook. It won’t let me put in my correct birthdate. Defaults to April 1, 2006. ### 2/5 — Great place *2024-02-18, version 23.49.0* App logged me out, now tells me my password is incorrect WTH ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*