# BeenVerified: People Search — user reviews > 361 indexed App Store user reviews of BeenVerified by BeenVerified, Inc., rated 4.60/5 from 34,466 ratings. - Source: https://appshunter.io/ios/app/beenverified-people-search/id342585873/reviews - App overview in markdown: https://appshunter.io/ios/app/beenverified-people-search/id342585873.md - Rating breakdown: 5★ 23,667 · 4★ 2,117 · 3★ 1,008 · 2★ 420 · 1★ 1,423 ## What do users think of BeenVerified? Overall sentiment: negative **Pros** - 🚀 Useful app for background checks - 🔍 Provides detailed information - 💡 Convenient for professional research - 👍 Great customer service **Cons** - 🐛 Inaccurate or outdated information - 🔒 Privacy concerns with personal data - 💰 Expensive subscription fees - 🤯 Difficult to cancel subscription - 🤖 Automated/robotic customer responses **Commonly reported bugs** - App crashes or freezes during use - Subscription issues and billing problems - Inability to access paid features **Most requested features** - Restore criminal record search - Improve data accuracy and timeliness - Expand search coverage to more regions - Simplify subscription management ## Newest reviews (13 of 361) ### 2/5 — Still rolling *2026-08-25, version 9.1.53* When i press to get the info it says preparing your search, the magnifying glass roll and roll and nothing happens, tried on iPhone, ipad, macbook pro and galaxy s21, reached out for help but nobody answered!!!! ### 2/5 — Email not updated *2026-08-22, version 9.1.53* There’s a new email and I have provided a “handle “ and no results are found. ### 2/5 — Potential good app but it’s worthless because it won’t let me log in 60% of the time 😡 *2026-07-31, version 9.1.53* Worthless! 🙄 ### 1/5 — Can’t cancel subscription *2026-07-23, version 9.1.53* I have been charged 35 dollars about 6 times now and I’ve been trying to cancel it for months I’ve called, I’ve texted, I’m being robbed at this point please help cancel it. ### 3/5 — Not easy to operate *2026-07-21, version 9.1.53* Cannot access people ### 2/5 — Not user friendly *2026-07-21, version 9.1.53* Too much unrelated content ### 2/5 — Annoying *2026-07-15, version 9.1.53* Why when you put the state in does it give you every state anyway ### 3/5 — Feeling like it’s a lot for not 🫤 *2026-07-10, version 9.1.53* I’ve been a BeenVerified member for over 10 years. My price triples and my services might as well be none. Address and phone # Usually wrong relatives it’s like a guessing game, if you don’t monitor you won’t know, can’t find the person that lives in the state you’re looking for, cannot research anything on any website, your background check is not crossing the T’s and dotting the i’s at all anymore. Why? Why am I paying for more for half the service. I don’t need all your stupid benefits of all these little companies that want me to spend money on them. I just want the service I’m paying for it, that’s it. I want the old services back especially when I’m paying so much my BeenVerified from $9.99 to $29.99a month. If I don’t see changes soon I won’t be here much longer. Sorry to disappoint Once you were amazing. CK ### 4/5 — Not found mu RX *2026-07-10, version 9.1.53* Good but not perfect ### 4/5 — Owner *2026-07-04, version 9.1.42* Good reports ### 2/5 — Incorrect information *2026-07-03, version 9.1.42* Upon searching myself, the majority of the information is blatantly incorrect, and, the app to retrieve my prior account keeps rerouting me to the login page. ### 1/5 — No information *2026-07-01, version 9.1.42* I hate to say about Whitepages is a lot better than this app. At least one Whitepages I can narrow the search down and actually get results that are somewhat up-to-date. On BeenVerified, you have to dig through hundreds of results that aren’t even close to what you searched for. And on top of that the subscription cost is a lot harder to cancel. And cost more than Whitepages.. ### 3/5 — Premium is a joke *2026-06-28, version 9.1.42* Paid extra for arrest records and detailed info for on public information that I already paid for just to not have to do the extra leg work, just for them to ask for a third fee ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t find much *2026-08-23, version 9.1.53* It used to be good and effective and you could find a lot of information but over the last year or two less and less and less I can find basic information and I’m gonna give it up after having it probably for 10 years. Don’t waste your money. ### 1/5 — I can only search by phone number *2026-08-22, version 9.1.53* I used to be able to search by name, address, phone number, etc. Now, I’m only given the option to search by phone number. What happened???!!! ### 1/5 — SCAM DO NOT DOWNLOAD *2026-08-16, version 9.1.53* they took $32 dollars from my bank account without my approval. i’m trying to get my money back now ### 1/5 — Scammers *2026-08-15, version 9.1.53* I bought a review for 1 dollar for 7 days, after 2 days I wasn’t happy with the app so went to go cancel my subscription, and let me telll u they don’t let you. I couldn’t find a single option on the website, so I downloaded the app and found it, I scrolled down this thing and u could click on mange subscriptions. So I click on it and it doesn’t work to click on, and the two things above it and below it work, I was so fkn mad and this app won’t let u cancel, and when u do it has to go through a process so they’ll still charge u for next month, I wanna take legal action just bc ts pisses me tf off! ### 1/5 — Incorrect *2026-08-08, version 9.1.53* 98% of the status is incorrect I have a common name so there’s things I’ve never got in. I’ve never got criminal records on assets. I don’t own. The list goes on and on. This is so incorrect. I hope employers don’t use the stat on people cause they could either hurt people or give people a career they never earned. ### 1/5 — Wont stop charging me *2026-08-07, version 9.1.53* I cancelled my subscription and they continue to bill me over and over. ### 1/5 — Smh *2026-08-06, version 9.1.53* Worse $5 ever!! ### 1/5 — Does not show mineral rights *2026-08-03, version 9.1.53* Does not show mineral rights ### 1/5 — unbelievable *2026-07-27, version 9.1.53* it’s charging me and i can’t cancel it now i got the $1 deal and now it’s charging me $32 and $12 and i don’t even have the app anymore and everyone i try to download it it tries to charge me ### 1/5 — Scam *2026-07-25, version 9.1.53* This app charged $29.99 from my account without my authorization or consent. Even after canceling the subscription immediately, they refused to refund my money. Customer support is completely unresponsive and ignores all emails. Do not download this app or trust them with your payment details. Total scam! ## Most praised reviews (10 highest-rated) ### 5/5 — Useful *2026-08-24, version 9.1.53* In app purchases add again. ### 5/5 — Excellent *2026-08-15, version 9.1.53* Great ### 5/5 — Good *2026-07-30, version 9.1.53* Good ### 5/5 — Property information *2026-07-20, version 9.1.53* Great app! Love the layout and the simple straight-forward interface. ### 5/5 — Great app *2026-07-15, version 9.1.53* Great app ### 5/5 — Great App *2026-07-08, version 9.1.53* Helpedfind scammer ### 5/5 — Reliable and informative *2026-07-03, version 9.1.42* Packed with information and recent information, but leaving out ex-husbands, marriages and divorces. I don’t know where to go for that. ### 5/5 — Excelente aplicación *2026-06-11, version 9.1.42* Me alludo a encontrar información de contacto de forma rápida ### 5/5 — Great app *2026-06-10, version 9.1.42* Love this app I love to have a person BEEN verified ### 5/5 — Awesome *2026-05-25, version 9.1.40* Terrific --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*