# Behrouz - The Royal Biryani — user reviews > 54 indexed App Store user reviews of Behrouz by RFPL, rated 4.80/5 from 17 ratings. - Source: https://appshunter.io/ios/app/behrouz-the-royal-biryani/id1201218769/reviews - App overview in markdown: https://appshunter.io/ios/app/behrouz-the-royal-biryani/id1201218769.md - Rating breakdown: 5★ 16 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (10 of 54) ### 3/5 — Half cooked rice *2024-09-26, version 1.6.4* I had ordered spicy murgh Tikka biryani which I received before time. Taste of biryani was good but the rice was half cooked which I had steam it again to make it proper. ### 1/5 — Not satisfied *2024-09-23, version 1.6.4* Never seen worse service from Behrouz! If you're not delivering to my area at night, you should mention that on your website on detail. Even after canceling my order, you're not informing me on time, and you keep us waiting for a long time. ### 1/5 — irresponsible and unethical behavior *2024-09-15, version 1.6.4* you people r taking a lot of money for your biryani…in return we expect a better taste and service. Ordered through app. Delivery time shown 45 minutes…its more than 1.5 hrs passed…no one picks call…informed the same to chat support…after a lot of discussion they say cancel the order…very poor attitude ### 5/5 — Food taste and amazing packaging! *2024-01-07* Guys I just love your packaging. The food is absolutely delicious but the most important thing is how you serve and your way of serving the food is the best I have ever seen. This is packed and cooked with love!! ### 1/5 — Valid coupons not getting applied *2023-12-12* When you guys don’t want to accept coupons then why do you collaborate with third party to provide coupons ?? Marketing gimmick ??? When I have 200 INR coupon you apply your in-house 100 INR coupon by default and would not accept my valid coupon. It’s a waste. Work on fixing this issue ASAP. ### 5/5 — 🍗 *2023-11-22, version 1.5.4* Best chicken biryani i had ever eat in my whole entire life. I love this chicken biryani. 10/10🥰 ### 5/5 — Comments *2023-08-19, version 1.4.9* The foods are good🥰🥰😍 Which inspired me most is that A little note from Chef Rahul( it’s soo sweet ) Love you Behrouz Biryani🥰 ### 1/5 — Pathetic experience *2023-07-02, version 1.4.6* Dont dont dont ever order. First quantity is super disappointing. Wrong order sent. Quality was even bad. They are extremely costly for this less quantity & such bad experience.. Also there call centre is unapproachable. You would be helpless. ### 5/5 — Outstanding Food *2023-07-01, version 1.4.6* The food preparation was awesome…Will definitely get back for more ### 5/5 — Poor Quality *2023-03-16, version 1.4.3* I have order Biriwani, spent over 1450 rupees. Received only two pices of Chicken. Small two pices ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst Experience *2025-11-14* Ordered food items didn’t delivered, but app showed delivered. Since then Delivery partner’s phone switched off, even after 14 hrs. With lot efforts for (more than 2 hrs), refund initiated. Still waiting to be settled. Money was not that much important, but Birthday celebrations were collapsed and we had to reorder through other delivery services. **Developer response:** Hi There! That is certainly not the experience we intend for our customers and we do apologize for any inconvenience. Kindly share your Order Id and contact number at support@eatsure.com so that we can fix this for you. (RB) ### 1/5 — Biryani is total waste of money *2025-09-29, version 1.7.2* Biryani now doesn’t come with curry and they justify it as it was complimentary earlier and now discontinued. Similarly someday they will discontinue raita as well. Quality of biryani as well is not as good as it used to be. Time to look for other optional biryani place. ### 1/5 — Orders get frequently cancelled via this app *2025-09-05, version 1.7.1* I hv experienced that many a times if i order via this app, then the order gets cancelled. While as the same order made via Swiggy or Zomato goes through. So probably some issue in the app data collection ### 1/5 — Cheaters *2025-07-30, version 1.7.1* Took money but did not deliver the order. Even after giving the correct address they are saying there the location is incorrect. Have all the proof but these cheaters are not even bothered. ### 1/5 — pathetic *2025-07-26* this was my first order , delivery time was 5:31 pm . i kept on waiting since 4:30 and when it was 45 past 5 i tried calling the delivery guy almost 6 times it kept getting failed!! later when i received a call from the delivery guy he says it will take 5 more minutes for him to reach and after another 15 minutes he asked me to canecl the order as he has got ankther parcel to deliver at wad no 1 whereas my residence is at ward no 8 ( pretty clse to be precise)..i kept on begging him that i am hungry please deliver it he kept on refusing and hung up on me abruplty and cancelled the order as well… pathetic experience on top of everything when i tried calling your help desk i was kept on getting error- “this task cannot be performed” i will never recommend u guys to anyone **Developer response:** Hi There! That is certainly not the experience we intend for our customers and we do apologize for any inconvenience. Kindly share your contact number at support@eatsure.com so that we can fix this for you. (AM) ### 1/5 — Order Cancelled *2025-03-16, version 1.6.9* My order today was cancelled by you, without me doing anything. That too after over 49 minutes. This is not done. Never again will I use your services ### 1/5 — Delivery and application *2025-03-10, version 1.6.9* Worst try better application ### 1/5 — Pathetic service *2025-01-12* I placed the order and it was cancelled in next 10 minutes when I was waiting for delivery and that’s also without stating any reason for cancellation. Moreover, I have not received the paid amount yet even after 14 hours of cancellation. there are better service providers available in the market. I recommend not to use Behrouz for pathetic services. ### 1/5 — Cancel order without any reason *2024-12-02, version 1.6.5* Hello Behrouz You canceled my order without any reason you will say that order canceled can feed upto 500 Per day you only cancel and you only say what is this worst experience I ever had. If you not able to deliver plz mark as unable to deliver your location 🥲 Why you take order and tell order confirmation and order cancelled 🤨 You only cancel the order what the this then I will make 30 orders per day and cancel when food prepared ### 1/5 — Worst application I have ever used *2024-10-08, version 1.6.4* They give you wrong information about your delivery, delivery partners don’t pick your call, you cannot track your order, their is only chat bot and no contact number is given, worst customer service ## Most praised reviews (10 highest-rated) ### 5/5 — Shaji M *2026-03-21* We had the biriyani and the sheer Khurma today from Behrouz. It was class apart, I enjoyed every bit of it. The aroma, the proportion of Rice and correct balance of masala. It was a WOW feeling after a very long time. Kudos to chef Ramya. Appreciate your efforts, it has brought us lots of happiness and satisfaction indeed! 👏👏👏👏🙏 **Developer response:** Hi Shaji, what a wonderful review to wake up to! 🍛 Love hearing that the biryani and sheer khurma left you with that WOW feeling. The aroma, the perfect rice to masala balance, it's clear every detail was crafted with care. We'll make sure Chef Ramya knows how much her efforts meant to you; this kind of feedback truly makes our day! For a special occasion, once a royal secret now a royal feast! Whether you're ordering food delivery for yourself or loved ones, we hope to keep bringing you happiness. 👏🙏 ### 5/5 — Amazing Biryani *2025-02-09* Dear Chef Rahul ( Laxmi Nagar outlet) I just wanted to take a moment to express my heartfelt appreciation for the amazing biryani you prepared. Every bite was bursting with flavor, and the aroma itself was enough to make my day. It’s clear that a lot of love and skill went into making it, and I truly enjoyed every bit of it. Your hand written note really touched us….. Thank you so much. With gratitude, Deepak Chaudhary ### 5/5 — Authentic Biriyani than order from behrouz they have genuine taste and quality ❣️. *2024-11-25, version 1.6.5* The authentic taste means beharouz ### 5/5 — Lovely Experience *2024-09-25, version 1.6.4* Food is as usual awesome. Timely delivery and quality maintained everytime. ### 5/5 — Best biryani in town *2024-09-15, version 1.6.4* Never disappoints with authentic biryani taste BehrouzBiryani provides every time. The taste of food and the chef’s note always makes me feel warm and happy 😍 ### 5/5 — I’m very disappointed with the experience. *2024-08-02* I'm very disappointed with the experience. The biryani tasted stale and lacked the usual amount of chicken pieces. After eating it, both my daughter and I ended up with stomach infections. I would never recommend this place to anyone—truly a bad experience. ### 5/5 — Taste is the best *2024-07-13* Behroj Biryani test is incredible and it’s so authentic that even after feeling stuffed you still wish to have further more ### 5/5 — Always loved it! *2024-04-13, version 1.5.7* They will never disappoint! Always consistent on Food Quality, Packaging ❤️ A must have app on your phone Peace ✌️ ### 5/5 — Biryani: Afghan Chicken & Mutton Dum *2024-04-03* Ordered today. The quantity of meat was a delight because earlier the meat portions were not as good. So that is the first and best improvement. Second, the delivery was well within 45-50 minutes. About the same as earlier. Third, the packing. Great as always. Finally the taste. We ordered the spicy version and that was great. Overall. Offering has improved in the taste and meat quantity parameter. I liked the small note from Chef Nisha to please rate if we liked the offering. Here are ***** for you and team. ### 5/5 — Unique Amazing Middle-Eastern Flavour *2024-03-20, version 1.5.7* I haven’t ever until today eaten tastier biryani than behrouz’s. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*