# BÉIS — user reviews > 98 indexed App Store user reviews of BÉIS by BEIS, LLC, rated 4.90/5 from 10,907 ratings. - Source: https://appshunter.io/ios/app/beis/id1659494776/reviews - App overview in markdown: https://appshunter.io/ios/app/beis/id1659494776.md - Rating breakdown: 5★ 10,462 · 4★ 289 · 3★ 53 · 2★ 24 · 1★ 79 ## What do users think of BÉIS? Overall sentiment: positive **Pros** - 🚀 Smooth shopping experience - 👍 Stylish and functional products - 💳 Convenient payment options - 🎁 Fantastic rewards program - ⭐ High-quality products - 📦 Durable and protective luggage - 🤝 Excellent customer service **Cons** - 🌍 No Canada shipping options - 🕰️ Timed deals and app-exclusive offers create confusion - 🐛 Buggy app navigation and functionality - 💰 Expensive shipping costs **Commonly reported bugs** - Product pages not loading fully - Switching between countries/currencies issues - Rewards not applying correctly **Most requested features** - Ability to order to Canada - Filter and sort reviews - Collapsible carry-on luggage - In-app color switching - Ability to edit account information - Preorder option for out-of-stock items - Sharing options for products ## Newest reviews (10 of 98) ### 2/5 — Doesn’t work *2025-03-29, version 8.1* I’ve used this app thousands of times. All of a sudden it won’t open and it’s stuck on the welcome screen. Please help. ### 2/5 — Love it but not Canadian user friendly *2025-02-22, version 7.7* The app seems great if you’re from the US. You’re not able to connect your account if you’re from Canada… but you’re able to download the app and see all the discounts that you won’t be able to get access to… very unfortunate because I loveeee the brand ### 3/5 — OOO *2024-12-20, version 7.2* Product availability ### 2/5 — Disappointed *2024-11-30, version 6.8* Like the suitcase, but not customer service ### 5/5 — Wicked! *2024-11-20, version 6.3* First Wicked Purchase! ### 5/5 — Carryon cover *2024-11-13, version 6.1* Just to protect my luggage and read the great reviews. ### 5/5 — Large Luggage Cover *2024-11-04, version 6.1* The Beis luggage covers are amazing! They look so sleek and protect my luggage from mark ups and scratches (which are so easily to get these days.) I just pop them in the wash after returning from my travels and they come out looking brand new. ### 5/5 — Perfect bag *2024-11-04, version 6.1* Love this app and brand ### 5/5 — Prefect! *2024-10-16, version 6* I have now bought 5 pieces of Beis luggage and/bags....they are prefect and I ABSOLUTELY LOVE them all! Durable, spacious, and beautiful. I will never buy from another brand! ### 5/5 — Amazing! *2024-10-09, version 5.8* This is the best shopping app I’ve used. Easy to navigate and I love how they include multiple content and review videos so you really have an idea of how the products look and their functionality! I’m such a fan of Beís! ## Most critical reviews (10 lowest-rated) ### 1/5 — WORST CUSTOMER SERVICE *2026-08-20, version 11.2* this brand genuinely sucks!!!!! Don’t buy from this terrible greedy company ### 1/5 — It’s not for UK *2025-07-07, version 8.7* Unfortunately the site does not work for UK and it’s disappointing as an app ### 1/5 — No longer works *2025-06-05, version 8.5* The app no longer works. ### 1/5 — Could not redeem discount because of delays & lack of info! *2025-06-02, version 8.3* Downloaded the app to get 15% off — looked everywhere for where this promo code was to redeem it. I looked on the website, I googled, I waited to see if something would come up at checkout. I didn’t get a notification for the promo code until after I decided to hit purchase. Very frustrating! Love this brand but immediately deleting the app and just purchasing from the website next time. ### 1/5 — Good but *2025-02-09, version 7.7* It’s a good site but I wish I could put where I am as all the prices are in dollars and I need pounds for uk so I don’t use it ### 1/5 — Bad customer service *2025-02-01, version 7.7* Didn’t get my package and no one helped. It’s been months. They will write emails but no real results ### 1/5 — Buggy pointless app *2025-01-22, version 7.5* Why do you need an app to purchase luggage? The only reason is to get the APP15 discount. But the app is buggy and shows you incorrectly qualifying for free shipping when they still charge you. Contacted support and they said “sorry you were confused”. Oh and during check out it constantly reselected “subscribe to marketing emails”. Shady ### 1/5 — But why… *2024-12-03, version 6.9* I’m incredibly disappointed with my experience. The BÉIS app and these “timed deals” make shopping unnecessarily complicated and frustrating. I reached out for assistance while a promotion was still active, only to be met with rigid policies and no flexibility. Instead of rewarding loyal customers, these time-sensitive discounts and app-exclusive offers create confusion and a poor customer experience. Shopping should be enjoyable, not a source of stress and disappointment. This experience has definitely made me think twice about ordering from BÉIS again. ### 1/5 — No Canada shipping even during black Friday?! *2024-11-29, version 6.8* It’s black Friday, and app users enjoy 40% off. I am also a user, but from Canada, which is why I won’t be able to use the discount bc they won’t ship here. So unfair !!! ### 1/5 — Not working for EU *2024-11-22* sadly this app only works for the US. Gonna uninstall it ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2025-02-19, version 7.7* The Beis App is so user friendly and easy to shop on. I love it and frequently shop on the app. ### 5/5 — Excellent travel companions *2025-01-20, version 7.5* I have bought this set of luggage for both my 20 and 30-some daughters. They are absolutely loving it!! ### 5/5 — In LOVE with BÉIS *2025-01-17, version 7.5* I got my first Wicked green small carry-on roller last year and I’m OBSESSED!!! So I just purchased the Crescent Catchall in burgundy for my everyday bag and the Sport Duffle in black for everything else that doesn’t fit in my luggage when I travel. ### 5/5 — Stylish and Functional Travel Essentials You’ll Love *2025-01-15, version 7.5* I’ve been using Beis for a while now, and I’m absolutely impressed with their products! The attention to detail, functionality, and style is unmatched. Their travel bags are not only chic but also incredibly practical, with thoughtful compartments that make packing and organizing so much easier. The Weekender Bag is my go-to—it fits everything I need for short trips, and the bottom compartment is perfect for shoes or bulky items. The material feels durable, and the design always gets compliments. What I love most is that Beis doesn’t just focus on aesthetics—they truly prioritize functionality for travelers. Whether it’s the luggage with built-in weight indicators or the practical toiletries case, every product feels like it’s been designed with real-life travel in mind. Highly recommend Beis if you’re looking for stylish, high-quality travel essentials! ### 5/5 — Love brand and app *2025-01-07, version 7.4* Smooth shopping experience and easy checkout with installment pay options. You also get reward points. ### 5/5 — BÉIS is the way to go!!!! *2024-12-14, version 7.2* If you are traveling you need these bags. They are perfect for any amount of traveling. ### 5/5 — Amazing cute bags *2024-12-11, version 7.1* I bought the sports duffle in black. Greatest purchase ever. Take it everywhere to travel. Just purchased the sports belt bag in black. Super excited!! ### 5/5 — Easy Peasy *2024-12-06, version 7.1* Love how easy this app is to navigate! Thank you for making the shopping experience enjoyable! It was very refreshing after my last online experience with a different company. ### 5/5 — BEIS fan *2024-12-03, version 6.8* I absolutely love all the pieces I’ve purchased and can’t wait to receive the luggage covers for all 3 pieces💜💜💜 ### 5/5 — 40% discount was not given to me during the appy hour it is 3:53 PST *2024-11-29, version 6.8* 40% discount was not given during appy hour it is 3:53 pst --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*