# Belco.io — Customer service software

> Unified customer service platform for e-commerce and retail communication. (iPhone/iPad app by Belco B.V..)

- Source: https://appshunter.io/ios/app/belcoio/id1084429145 (this page in markdown: same URL + `.md`)
- Developer: [Belco B.V.](https://appshunter.io/developer/1084429144)
- Category: Business, Shopping
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 13.2 · 23 MB
- Languages: American English
- Released: 2016-09-22
- Data updated: 2026-07-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/belcoio/id1084429145/reviews.md

## What is Belco.io?

Customer service. In one powerful tool.

Communicatie with your customers where ever they are. Voice, chat and social messaging for e-commerce and retail.
 
What's included in the iOS app

- Chat with customers browsing your shop and through social messaging.
- Make and receive calls on your business phone number via Wifi and 4G.
- Real-time insights in customer, product and order information.

The benefits

- Always and everywhere in touch with your customers.
- No extra hardware or plugins needed.
- All channels in one inbox, no more separate systems.
- Improved customer experience, “Happy customers buy more”.
- Save money on traditional chat & telephony solutions.

## Key features

- Unified inbox for all communication channels
- Voice calls via Wi-Fi and 4G
- Chat with website visitors
- Social messaging integration
- Real-time customer insights
- Product and order information access


## Frequently asked questions about Belco.io

### What communication channels does Belco.io support?

Belco.io supports voice calls, chat directly on your website, and social messaging platforms, consolidating them into a single inbox for efficient customer service.

### Can I make and receive business calls with Belco.io?

Yes, you can make and receive calls using your business phone number directly through the app via Wi-Fi and 4G connections.

### Does Belco.io provide customer insights?

Yes, the app offers real-time insights into customer, product, and order information, helping you better understand and serve your customers.

### Is Belco.io available on multiple devices?

Belco.io is available for iPhone, iPad, and iPod devices, allowing you to manage customer service across different Apple platforms.

### How often is Belco.io updated?

The latest version of Belco.io is 1.10, and it was last updated on February 26, 2021. This indicates a history of updates, though the frequency is not explicitly stated.

### What is the age rating for Belco.io?

Belco.io has an age rating of 4+, making it suitable for a wide range of users and businesses.

### Does Belco.io have ads?

No, Belco.io does not contain advertisements, providing an uninterrupted user experience.

### What are the benefits of using Belco.io for customer service?

Belco.io offers constant customer touchpoints, eliminates the need for extra hardware, consolidates all channels into one inbox, improves customer experience, and saves costs compared to traditional solutions.

## Version history (last 5 releases)

### 1.10 — 2021-02-26

Performance improvements, loading information. Also added functions like snooze, assign, follow and view profile.

### 1.3 — 2019-08-27

Improved performance
Design improvements
Various bug fixes

### 1.2 — 2019-05-25

Improved performance

### 1.1 — 2018-04-11

Inbound calls.
Performance improvements.

### 1.0.1 — 2016-12-12

Performance updates

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## Related topics

[belco](https://appshunter.io/ios/topics/belco)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-03.*