# Belfius Mobile — user reviews > 48 indexed App Store user reviews of Belfius Mobile by Belfius Bank, rated 4.72/5 from 1,440 ratings. - Source: https://appshunter.io/ios/app/belfius-mobile/id572835707/reviews - App overview in markdown: https://appshunter.io/ios/app/belfius-mobile/id572835707.md - Rating breakdown: 5★ 1,145 · 4★ 135 · 3★ 32 · 2★ 11 · 1★ 38 ## What do users think of Belfius Mobile? Overall sentiment: neutral **Pros** - 👍 User-friendly interface - 🚀 Fast and efficient - 💡 Comprehensive features - 🔒 Secure banking experience **Cons** - 🔍 Limited language options - 💰 Expensive fees and charges - 🕰️ Outdated technology - 🙅‍♂️ Poor customer service **Commonly reported bugs** - Frequent app crashes - Card reader issues - Login and transaction problems **Most requested features** - Add English language support - Implement Apple Pay integration - Improve mobile app performance - Enhance customer support channels ## Newest reviews (10 of 48) ### 3/5 — Good app! *2019-03-01* I love how friendly it is, I just wish it was possible to use it in English because I’m still leaning dutch. I could also recommend the bank to my expat colleagues but no English version is available. Jammer! ### 5/5 — Nice , Easy app *2018-06-29* Nice Belfius ### 5/5 — Best banking mobile app ever! *2018-05-08, version 8.1.5* This is the best mobile banking app ever. Very organised, easy to use and comprehensive. Good job! ### 5/5 — Perfect *2018-05-07* Ferfect ### 5/5 — Useful *2018-01-16, version 7.4.1* Easy to use, quick and smart ### 5/5 — ❤️ *2017-12-18* The best ❤️ ### 5/5 — mohammef *2017-09-27* mooi ### 5/5 — Facile !!! *2016-01-16, version 5.3.6* Note de 10/10 car facile d'utilisation!! ### 4/5 — what about people that they don't know dutch and french!! *2016-01-09* it's good app and supported everything but you must put english language to make it easy for Foreigners ### 4/5 — Amazing app *2015-11-24, version 5.3.0* The app is easy to use, provides a lot of services and very clear! You can switch easily between the services. ## Most critical reviews (10 lowest-rated) ### 1/5 — Card reader *2025-02-13, version 24.4.2* Supprimer le lecteur de carte s’il vous plaît et augmenter le taux d’intérêt à 5% ### 1/5 — NoToPride *2024-05-29, version 24.1.0* Je n'ai pas aimé la page principale avec comme fond d'écran "pride", laissez nous au moins la possibilité de changer comme on le souhaite svp En attendant je supprime l'app et je change de banque. Merci ### 1/5 — Baaaad *2024-03-04, version 23.4.5* Belfius is just expensive for everything, charging 5euro per month for a prepaid credit card! Charging for a card reader, not giving any interest, and customer service is just non existent! Will change bank asap ### 1/5 — Service médiocre *2023-07-06, version 23.2.0* Quand du support/service est requis (ex: être en contact avec un membre du personnel), c’est compliqué chez Belfius. Ce n’est vraiment pas orienté client. Décevant! Au niveau de l’app, c’est vraiment devenu un fouillis, une sorte d’amalgame de fonctionnalités autres que bancaires dont on n’a que faire. ### 1/5 — Still no Apple Pay *2021-04-10* We deserve Apple Pay!!!! **Developer response:** ​Hi, we transferred your suggestion to our service Development. Kind regards, Matthias (Belfius) ### 1/5 — Nothing is working well *2020-12-15* I have 2 smaller machines non is working. **Developer response:** Hi , we would like to help you. You can send us an email to directmobile@belfius.be or call us at +32 2 222 82 70 / 50, then we will be able to look further into this. Kind regards, Arnaud (Belfius) ### 1/5 — Too cumbersome *2020-05-29* I am used to the ease of the American banking system. This bank requires you to use a PIN generator (small calculator-like device) for almost every transactions. So can’t really use it on the go unless you carry this devise with out. Extremely annoying for no real reason (security is fine with my US bank and they don’t use that). **Developer response:** Hi Patrick, we transferred your suggestion to our service Development. Kind regards, Arnaud (Belfius) ### 2/5 — Languages *2023-05-02* Please add English language version **Developer response:** Hi Maxbarr, thank you for your feedback. Belfius is a Belgian Bank, therefore we do not have an English option available in our app. ### 3/5 — Language *2024-04-14, version 24.1.0* Please deploy an English version. App Store says FR, NL and EN but app only offer FR and NL. Thank you. ### 3/5 — App only for their local people *2020-04-12, version 20.1.0* It’s an app which is made only for local people of Belgium. It’s only in French & Dutch. it’s not usable for people who are investors, work or etc as a foreigners in belgium. I have my account in Belfius bank in Jambes Namur, sometimes it’s quite difficult for me to communicate even with their staff, they can’t speak English which is INT language, for this reason I decided to close my account & to write this comment. so if you don’t speak French, pls don’t go to Belfius bank. I don’t recommend Belfius.. ## Most praised reviews (10 highest-rated) ### 5/5 — Super *2022-12-29, version 22.4.0* Très bonne application et très simple à utiliser ### 5/5 — 👌👌👌 *2022-07-17, version 22.2.1* 👍👍👍👍 ### 5/5 — Belfius *2022-04-14* Meilleur banque belge **Developer response:** Merci pour votre feedback positif 👍 ### 5/5 — User friendly *2022-02-25* Excellent service-intelligent and intuitive app **Developer response:** Hi Gmacaj! Thanks for your feedback! ### 5/5 — Love it! *2021-02-09, version 20.4.3* Great app...well organised and really simple to use! Can we have English option please?? Love Joe👍 ### 5/5 — The most user friendly *2020-12-08* This app keeps on getting improved and has become my favourite banking app ### 5/5 — Expatriate in Brussels *2020-01-31* The bank may consider adding English version to existing website as Brussels is said to be the international city. ### 5/5 — Great app! *2019-09-24* This is truly a great app and often updated! Bravo! ### 5/5 — So easy to use! *2019-09-06* One of the best banking apps if not the best!! ### 5/5 — The best *2018-10-04* good and fast app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*