# Bellacino's - Official — user reviews

> 16 indexed App Store user reviews of Bellacino's by Incentivio, Inc., rated 4.73/5 from 1,279 ratings.

- Source: https://appshunter.io/ios/app/bellacinos-official/id1604585465/reviews
- App overview in markdown: https://appshunter.io/ios/app/bellacinos-official/id1604585465.md
- Rating breakdown: 5★ 751 · 4★ 82 · 3★ 27 · 2★ 11 · 1★ 24

## Most critical reviews (10 lowest-rated)

### 1/5 — Way more per pizza on the app

*2026-07-12, version 1.0.6*

The app is telling me it’s 19 dollars for a pepperoni pizza to pickup. At the restaurant it’s 13… also you can’t order a pepperoni online. I guess you have to select cheese and then add pepperoni as a side topping lol

### 1/5 — First use sucked

*2025-10-01, version 1.0.5*

Maybe using it more will be better… but there’s no way to input if you want someone else to pick up and when I thought I was just adding my information it input the order right away which we were not ready. The people at the store were nice and helpful tho I appreciated that. App also chose a store further away from me I didn’t realize. I just assumed it would be closer as I let it use my location…

### 1/5 — Love the restaurant, hate the app

*2025-09-25, version 1.0.5*

Payments never work, coupons/promo codes never work, nothing seems to work.

### 1/5 — Useless App

*2025-04-06, version 1.0.5*

When none of the store locations can scan your code to receive the loyalty points, app is useless.

### 1/5 — Review

*2024-08-03, version 1.0.3*

Terrible phone app. Difficult to use.

### 1/5 — Can’t order online nor on the app

*2024-07-25, version 1.0.3*

Tried to order online but it wouldn’t work. And so I tried to order through the app but it won’t let me do guest orders. I’m done with y’all!

### 1/5 — Frustrated

*2024-02-22*

Font is too small. 
No option for Apple Pay like at other restaurants. 
Doesn’t allow for guest check out at this location. ???!!!
Requires too much information to get a sandwich.

### 1/5 — Clumsy can order what u want

*2023-12-16, version 1.0.2*

Can’t add coupon 
Can’t add garlic crust
After picking pizza size all the toppings still ask what size.  STUPID PROGRAMMING

### 2/5 — Can’t add points

*2024-12-31, version 1.0.4*

The “scanner wand” was broken in the store, so I couldn’t scan the bar code.  Employee wouldn’t assist in figuring out a way to add points, and can’t add points after the point of sale.  

App / toast should allow adding points after the sale 

Lost out on 30 points and rewards.

### 2/5 — Clunky

*2024-05-10*

Hard to read the text - font selection is weird.  The app feels clunky to use.

## Most praised reviews (6 highest-rated)

### 5/5 — Grinders

*2026-04-07, version 1.0.6*

Great grinders fast and friendly

### 5/5 — Great Pizza

*2026-01-18, version 1.0.6*

10/10

### 5/5 — Pizza

*2025-07-08, version 1.0.5*

Great food, great place

### 5/5 — Awesome food

*2023-12-13, version 1.0.2*

My family is in love with the triple decker. This sandwich never lets us down. Piled high with ham, turkey, roast beef, and a thick layer of delicious cheese that comes out of the oven pipping hot and bubbly. It’s then topped with lettuce, tomato, and mayo

### 4/5 — Bellacino’s app

*2024-10-19, version 1.0.4*

Finally got an app that works for me. However it took 3X’s, it didn’t want to send me a confirmation, it says my phone number is in your system, duh it’s the only one I’ve had for over 30 years. It won’t let me order extra needed salad dressing which I am willing to pay for. It won’t let me use my name on the CC I want to use, that I pay the bill on.

### 4/5 — Much better app than before

*2024-04-09, version 1.0.3*

I like the app much better. The payment setup is a pain and didn’t tell me which cards were accepted. Tried to enter Amex and it wouldn’t work twice, each time it wipes everything out and makes you start over again. That needs to be fixed so it’s more user friendly.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*