# BELLAVITA Online Shopping App — user reviews > 56 indexed App Store user reviews of BELLAVITA Online Shopping App by IDAM NATURAL WELLNESS PRIVATE LIMITED, rated 4.71/5 from 8,527 ratings. - Source: https://appshunter.io/ios/app/bellavita-online-shopping-app/id1588406681/reviews - App overview in markdown: https://appshunter.io/ios/app/bellavita-online-shopping-app/id1588406681.md - Rating breakdown: 5★ 10 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (12 of 56) ### 3/5 — Tab clicking error called *2025-01-20, version 3.4* I have faced a error. When i click the “Cosmetic” on top tab bar. search results are perfect working and then i have clicked a particular proyand open it, it also be perfect working but the problem is when i click back Hoing to the main page and showing Perfume tab are active. If i click particular product back button then i have going to cosmetic all products but its going to main page. I have faced thid problem on my IPhone 15. Check that bugs. ### 1/5 — Poor service….. no response *2024-09-02, version 3.1* Do not buy from app it will say order fulfilled but you will not get any product from them. Totally fake app. I paid before 6 days nothing come even no message reply from them. Do not buy prepaid…… surely they grab your money…. ### 1/5 — Pathetic service *2024-08-31, version 3.1* I ordered 1 month ago from this app however i have not received any order and they are not even informing about my order and not refunding the amount. No response from customer care. WORST SERVICES. Even when i wrote on instagram they did not responded there and deleted my comments. Hate your services BELLAVITA. ### 1/5 — Bed service *2024-08-27* I placed an order on their official website on 21st August but the order was not delivered till 3 to 4 days. I called the customer care number and waited for 5 to 10 minutes. The call will get connected. I was told by the company that It takes 5 to 7 days, today 7 days have already passed, the order is yet to be delivered, no information is available as to when it will be delivered... ### 1/5 — Very pathetic service *2024-08-26, version 3.1* Very bad service. I ordered on 11th aug and after so much delay they say that the order has been cancelled on 26th. If u cant fulfil the order u guys should show that the order is out of stock. Why take order and keep the person hanging. ### 1/5 — Worst Support Form Customer Care And More Worst Shipment Service Partner *2024-08-26, version 3.1* Delivery boy reschedule the delivery without permission and doing it again and again after that shipment partner return product to seller. Experience is more than worst, they don’t even try to communicate with customer to resolve problem. My strong suggestion to don’t buy anything from them. Burn Your Money Rather than Buying product from them ### 1/5 — Scammers *2024-08-24* I have maid a order with this application and paid the order amount but It’s been 7 days neither they have dispatched my order nor they are canceling the order and refunding the amount. Although I have tried to contact their customer support, they are not responding as well , they are only saying we will get back to you with a new update. I will personally say don’t go through this application this is totally fraud . ### 1/5 — Worst customer service *2024-08-24, version 3.1* I order from your website but I didn’t receive any update regarding my order and when I try to contact your customer support team they did not receive my any call and I am not receiving any kind of help from your side I already pay the amount so now I am not able to cancel it worst app I’ll never order again from your app ### 1/5 — Scammers *2024-08-17, version 3.1* They are totally scammer..... they don't have any time for their clients..... they reply in 2-3 daysss.... they take 9-10 days to deliver order ..... first 5-6 they don't even shipped your product..... very bad experience with them..... Actually i need to modify my order.... But they do not respond..... Not good platform to buy products ### 1/5 — Can’t trust *2024-08-14, version 3.1* I will escalate this concern as i am not getting any genuine response from them even after i have already paid them for the order , this is so irresponsible behaviour from such a big brand. Will not suggest anyone to buy …… is the time👎🏻 ### 1/5 — They are scammers *2024-07-15* They are only playing with us and asking time 24-48 hours …after 3-4 days my order didn’t dispatched and thn they are raising a complaint and they need more time like 24-48 hours for giving me update..huh and they said after shipping it will take 5-7 working days . They texted me on whatsapp with there message like we will notify you once it is shipped which should happen WITHIN 24 hours. Still they took 3-4 days and they need more time to check where my order is. After cancelling the order they said amount will be reflected within 5-7 working days. They are just trading with our money. ### 1/5 — Scam *2024-06-07, version 3.0* They want advance payment .. and they dot deliver product … my product is still not received… on top of that u can’t track ur order … nor their person reply … I m not even getting my refund … guys don’t buy it’s a big scam ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app *2026-08-16* It’s a useless app. They can’t deliver your order within 10–15 days. If you have 30 days to wait, then you can order from here. The customer support is also pathetic; you can’t easily get connected to a support representative, and it can take approximately an hour to connect over a call. If you contact them multiple times through WhatsApp, they will block your number, and after that, you won’t get any response on WhatsApp either. ### 1/5 — Scam *2026-08-11* I order some product from bellavita these app from aug 1 st 2026 but this was looking like a scam whenever i tried to contact them they wont give proper answer regarding when it deliver only telling they will resolve these issue ... and every day they where telling same its been 11 th aug still they where not resolved these issue and there is no cancelation option also available in these app .... dont buy anything from these app these is look like a scam ... and now they where not refunding or giving the product.... giving one star also not worth it ### 1/5 — Very poor delivery service, Pathetic *2026-07-30* I am extremely disappointed with Bella Vita’s delivery experience. You should seriously reconsider your delivery partners, especially Blue Dart and Shiprocket. The courier personnel don’t even attempt home delivery. Without contacting the customer, they directly update the tracking status as “Consignee Not Available.” This is completely misleading and unacceptable. Even when they do call, instead of delivering the parcel to the provided address, they ask customers to collect it from their hub or office. This defeats the entire purpose of paying for home delivery. The quality of your products may be good, but your delivery partners are damaging your brand’s reputation. I request Bella Vita to work with more reliable courier services that actually provide doorstep delivery and better customer service. ### 1/5 — Pathetic experience *2026-02-11* I could have given zero Extremely frustrating experience with Bella Vita. My order hasn’t even been shipped yet, despite waiting for so long, while the brand continues to accept new orders without fulfilling the older ones. There has been no proper update, no clear communication, and customer support has been unhelpful. This shows a complete lack of responsibility toward existing customers. Very disappointing and not trustworthy at all. ### 1/5 — Poor service *2025-10-14* First time I ordered on bella vita website also using their app too ! And orders on Saturday but still 4 days gone but they are nit send my product to me even they are not shopped my order till now!! They are fake don’t buy any product via website or app ! Now i want to cancel the order but in the app order cancellation option not available! Please don’t buy and complain against his webside and app also ! They are fake ### 1/5 — Degraded *2025-06-14* Deeply Disappointed with Bella Vita’s Decline I’m extremely disappointed with how Bella Vita’s perfume quality has deteriorated over the past few years. What once felt like a promising, organic, and authentic fragrance house has now become just another mass-market brand chasing volume over value. Three years ago, I purchased four perfumes from Bella Vita and was genuinely impressed—excellent longevity, rich projection, and premium packaging. There was a sincerity to their branding, a claim to organic roots, and even an emotional story about the brand being inspired by the founders’ mother. Fast forward to today: I recently purchased 8 perfumes (4 full-size 100 ml and 4 travel-size 20 ml), trusting that same quality would still exist. To my dismay, not a single one of them lasts more than 30 minutes. Iconic fragrances like White Oud, CEO, and Elite Man—once long-lasting and distinctive—now feel diluted, weak, and synthetic. Elite Man, in particular, has undergone a complete transformation in notes and performance, and not in a good way. What’s worse is the aggressive and misleading marketing tactics—flooding social media with overhyped reviews and spam-like advertisements to push subpar products. Perfumes are non-returnable, which means I’m now stuck with eight bottles that will likely sit untouched on my shelf. Bella Vita has clearly lost the essence and ethos that once set it apart. In the pursuit of mass appeal, it has sacrificed authenticity, quality, and customer trust. ### 1/5 — Very Slow *2025-03-17* They took 6 days only to ship the product I don’t know when it will be delivered and the WhatsApp coustomer support is so so bad they only say (We have raised your concern, and you will receive an update within 24-48 hours.) I have a chat with Yatish 3 times and he only ignore the messages and end the chat. They are also not picking up the calls it will ring for 6 mins but no one answer only the products are good but the other thinks are so bad i am giving 0 Star. 👎🏻 ### 1/5 — Fraud Company *2025-03-13* Terrible buying experience from Bellavita. I will never purchase again from here. I paid online for my order and found a product missing in the delivery. When I called them to report this, they clearly shifted the blame on me stating why I did not report this within 24 hours. I was out of the town then that's why unable to open the well-sealed package. I raised this issue over the email again but the response was same. It's very clear that in the name of lucrative offers and freebies they just try to cheat their customers. It's high time that they should learn to respect the hard-earned money and efrorts of their customers. I think rather than investing heavily in advertisement and promotions, Bellavita should also invest some amount in having good quality control while packaging the items. Rather than pointing fingers at customers they should learn to take some responsibility and try to resolve the issues. Otherwise, soon this company would start losing it's customer base if they keep the same attitude and don't value their customer. ### 1/5 — Pathetic experience *2024-09-06* If there is 0 star, I would love to hit it here. Why to advt so much when you can not deliver that? Pathetic experience. I have ordered from your app for the very first time thinking the service and product would be up to the mark as seen in the add. I was not expecting such a pathetic service. Since 29th August the product has reached to the destination for delivery and since then, today we are on 6th Sept. everyday I have been getting message notifications like your order is out for delivery and after a minute another popup saying the product can not be delivered because your number is not reachable. WTH! I have been getting messages and you are not able connect me on call ? Really? If you do not want to deliver why are you taking orders? Also, there is complete 0 support with your support executives. They always ask me to wait for 24-48 hours and no assistance provided. I feel so helpless and I made a mistake placing an order with you guys.😤🙏🏼 if there is an option to attach the screenshot, I would love to do that. I would seriously not recommend you in my circle. Never Ever😡 ### 1/5 — Bellavita is a Total Fraud and Scam *2024-09-03, version 3.1* I had a terrible experience with Bellavita. I ordered perfume from them, but never received my order. It's been over 20 days now, and there's been no refund either. To make things worse, their customer service is non-existent—no one responds to inquiries, and they just provide misleading status updates. It feels like I've been scammed out of my money. Avoid this company at all costs! ## Most praised reviews (10 highest-rated) ### 5/5 — Best Of The Best Ever *2025-01-07* I used Bella Vita perfumes by chance but like people say First impression is the last Impression, this product did the same. Since then, I’ve been using their product and every product which I used is best. :) ### 5/5 — App login issue *2024-11-16* I have to use bella vita website as i am unable to login the app it verifies my phone number with otp however when it comes to mail id it always say something went wrong…. Please fix this however all the products are awesome…. It would be easier if i can order it from the bella vita application itself…thx ### 5/5 — Perfumes 399 *2024-11-08, version 3.1* Just changing MRP to 399 you will get 359% extra customers than the present customers.. try it only in perfumes ### 5/5 — “Outstanding Products and a Customer Experience Worth Sharing!” *2024-11-05* “I recently purchased 9 gift sets from Bella Vita for my sisters on Bhai Dooj, and I couldn’t be happier with both the products and the service! Initially, the delivery date was set for after my departure, so I reached out to Bella Vita. To my surprise, they responded promptly and managed to get my order delivered within just 4 days! The products are top-quality, all my sisters liked it and this level of customer service truly exceeded my expectations. Such a great experience—I highly recommend Bella Vita to everyone!” ### 5/5 — To Always keep smelling good a must buy *2024-10-26* All the fragrances are sooo pretty good that I keep smelling good,All the people who meet me ask about the perfume that I am using,they all say it smells like an Elite brand. I am so happy that you save me a lot of money. Instead of buying branded ones I buy yours. THANK YOU BELLAVITA ### 5/5 — Help full app 👍👍 *2024-09-22, version 3.1* This app interface is very friendly to use. Very simple . ### 5/5 — Found a bug in Tiger perfume section *2024-09-18* Hey..! Dev team I found a bug in “tiger perfume”product card… ->> when i tap on tiger perfume card intro video will be played perfectly but when video will be end white screen will appear and not back to another screen please fix this issue ### 5/5 — Bug fix *2024-06-16, version 3.0* When i opened the Bella Cash section for the first time of login It showed NaN || condition lagado yaar looks bad ### 5/5 — Ceo man & white oud *2024-05-11, version 5.163* This 2 combo is one of my favourite permues in the segment , their fragrance is amazing and long lasting , if you smell this perfumes you feel you are in heaven 😇 ### 5/5 — I bought Date perfume and Im in love,smells so sexy and makes me feel good all day ❤️ *2024-04-28, version 2.8* I bought --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*