# Belmond > Digital concierge for luxury travel experiences and seamless hotel stays. (iPhone/iPad app by BELMOND MANAGEMENT LIMITED.) - Source: https://appshunter.io/ios/app/belmond/id1521833472 (this page in markdown: same URL + `.md`) - Developer: [BELMOND MANAGEMENT LIMITED](https://appshunter.io/developer/1521833474) - Category: Travel - Price: Free - Rating: 4.88/5 from 1,074 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 73 MB - Languages: English - Released: 2020-07-15 - Data updated: 2026-07-23 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/belmond/id1521833472/reviews.md ## What is Belmond? Download and discover your own pocket concierge — a personal, digital guide to Belmond’s Wonderful World. Whether staying beside the vibrant piazzetta of Portofino or the golden shores of Koh Samui, the Belmond app adds another layer of indulgence to your escape. You can savour a seamless, non-touch stay from the comfort of your room. Features included: Digital pre-arrival information Online chat with our in-house experts Requests and menu browsing Quick access to property information, including restaurant details and concierge recommendations Perhaps you’re following the rails past the snowy Swiss Alps, revelling in the mystic energy of Machu Picchu, or simply unwinding beside the pool in Sicily. Wherever you are, our experts are just one button away. ## Key features - Digital pre-arrival information - Online chat with experts - Request management - Menu browsing - Property information access - Concierge recommendations ## What do users think of Belmond? Overall sentiment: positive **Pros** - 👍 Excellent hospitality and service - 🌟 Luxurious and high-quality accommodations - 🌍 Wonderful travel experiences and destinations - 💻 User-friendly app and website **Cons** - 🕰️ Slow service and long wait times - 🏢 Disappointing room quality and amenities - 🔍 Limited account and trip tracking features **Commonly reported bugs** - App not rotating properly on iPad devices **Most requested features** - More account and trip tracking options on the website - Improved app compatibility and functionality on tablets ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/belmond/id1521833472/reviews.md ### 4/5 — Belmond Website *2024-10-06, version 1.0.17* It could be more user friendly. I would like to see more account and trip tracking on the website. ### 4/5 — El flaco *2024-05-29, version 1.0.17* Si ### 1/5 — Sitting room *2024-02-19, version 1.0.17* Service was excellent until we went for a drink in the sitting room. Wait fifteen minutes to order a drink. Then went up to the bar and ordered. Server stated they would bring the drinks out. It’s been 10 minutes and still waiting for the drinks! ### 5/5 — Glorious Reids *2024-01-24, version 1.0.17* This is a five-star hotel with five star hospitality I could find no fault with the service, rooms and general friendliness. From the moment of arrival until departure the staff go out of their way to make you feel special. A wonderful holiday Caroline and David ### 5/5 — Timeless Experiences *2023-11-15, version 1.0.17* From the ever-so famous Orient Express to the British Pullman, this app has all you need to live it large. ### 5/5 — Exceeds Expectations *2023-05-01, version 1.0.16* I heard this was a high class resort, and I found everything about it lived up to its reputation. Large well appointed villas, with everything laid out perfectly. Super friendly staff, great food, and a spectacular setting. Water, trees, landscaping, modern facilities and excellent service from everyone. Room service was well done and arrived aexactly at the requested time. No 1/2 hour window. I had a very good massage, but the spa facilities are limited. Other than that, all else is great as is. I hope to return in the future. ### 5/5 — Wonderful Hotel *2023-04-02, version 1.0.15* We have just finished our 3 night stay at this incredible hotel. From our arrival at the airport to departure, everything was first class. The staff were amazing across the hotel. The team in the bar were top class. We have stayed in many luxury across the world the Ciprani ranks at the very top. We look forward to our next visit so one of the Belmond hotels. ### 4/5 — Review of stay at El Encanto. *2021-09-18, version 1.0.11* I loved the grounds and the staff was wonderful…everyone was respectful and friendly. My only complaint is the room. We were told that our room was one step from a suite. Naturally, we expected something absolutely beautiful. We’ve traveled the world, and NEVER have we paid so much for a room, that wasn’t much different from a”nice” room. Thank goodness the grounds and staff were so good. ### 5/5 — What a jewel! *2021-07-01, version 1.0.11* I am so pleased at my stay here. Everything was perfect. Many thanks to Valet staff for giving me wonderful things to and see. Also the spa staff is very wonderful to talk to. Many thanks ### 1/5 — Hospitality *2021-05-08, version 1.0.11* Belmont has replaced personal service with an app. ## Frequently asked questions about Belmond ### What does the Belmond app do? The app acts as a personal digital guide and pocket concierge for Belmond's luxury properties. It aims to enhance your travel experience by providing seamless, non-touch services and easy access to information. ### What are the key features of the app? Key features include digital pre-arrival information, online chat with in-house experts, the ability to make requests and browse menus, and quick access to property details like restaurant information and concierge recommendations. ### Is there a cost to use the Belmond app? Based on the provided information, the app is available for free download and use. There are no mentions of subscription fees or in-app purchases. ### Who is the target audience for this app? This app is designed for guests staying at Belmond's luxury hotels and resorts. It caters to travelers who appreciate a high level of service and wish to manage their stay digitally. ### How can the app improve my hotel stay? The app allows for a more convenient and indulgent stay by enabling digital pre-arrival planning, direct communication with hotel staff for requests, and easy access to property information and recommendations, all from your device. ## Version history (last 5 releases) ### 1.0.32 — 2026-05-22 This update includes a refreshed app interface and the introduction of Belmond Account access across the app, creating a smoother experience between your stay, profile, booking, and in-stay features. It also includes general usability improvements and minor fixes. ### 1.0.31 — 2025-11-15 Bug fix ### 1.0.27 — 2025-08-08 Bug fix ### 1.0.20 — 2025-05-26 Icon Update ### 1.0.19 — 2024-12-31 Bug fix ## Apps similar to Belmond | App | Rating | Price | Category | | --- | --- | --- | --- | | [Small Luxury Hotels](https://appshunter.io/ios/app/small-luxury-hotels/id359024705) | 2.6 (5) | Free | Travel | | [Mandarin Oriental Hotels](https://appshunter.io/ios/app/mandarin-oriental-hotels/id1664530260) | 4.4 (7) | Free | Travel | | [Relais & Châteaux](https://appshunter.io/ios/app/relais-and-chateaux/id346844763) | 4.7 (3,102) | Free | Travel | | [Six Senses](https://appshunter.io/ios/app/six-senses/id1365029130) | 2.9 (19) | Free | Travel | | [Tablet Hotels](https://appshunter.io/ios/app/tablet-hotels/id1105936328) | 4.9 (4,185) | Free | Travel | | [Leading Hotels](https://appshunter.io/ios/app/leading-hotels/id6443493096) | 3.4 (33) | Free | Travel | ## Related topics [belmond](https://appshunter.io/ios/topics/belmond) · [belmond hotel](https://appshunter.io/ios/topics/belmond-hotel) · [blazenet belhaven](https://appshunter.io/ios/topics/blazenet-belhaven) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*