# Beltone HearMax — user reviews > 217 indexed App Store user reviews of Beltone HearMax by GN Hearing, rated 4.70/5 from 20,431 ratings. - Source: https://appshunter.io/ios/app/beltone-hearmax/id1161360579/reviews - App overview in markdown: https://appshunter.io/ios/app/beltone-hearmax/id1161360579.md - Rating breakdown: 5★ 15,428 · 4★ 4,125 · 3★ 707 · 2★ 80 · 1★ 91 ## What do users think of Beltone HearMax? Overall sentiment: neutral **Pros** - 👍 Great service and quality - 🚀 Easy to use and operate - 💡 Helpful features like live listening - 👍 Excellent staff and support **Cons** - 🐛 Connectivity issues with app and hearing aids - 🐛 Frequent disconnections and pairing problems - 🐛 App crashes and bugs - 🔋 Battery life and charging issues **Commonly reported bugs** - App not compatible with latest iOS updates - Hearing aids not connecting to app properly - Volume and sound settings resetting unexpectedly **Most requested features** - More customization options for sound settings - Better integration with iOS devices and features - Improved Bluetooth connectivity and stability - Find my hearing aid feature improvements ## Newest reviews (10 of 217) ### 4/5 — Beltone service *2026-05-21, version 1.43.1* Beltone service is a lot better than my last from a different company. ### 3/5 — Software mostly good *2026-03-25, version 1.43.1* Software works pretty well but occasionally loses it memory and I have to go through the setup experience again. The Bluetooth is very poor for such an expensive unit. The range is about 12” and it continually cuts out on one or the other unit. It reconnects if you turn your head, which makes you look nuts shaking your head all the time ### 4/5 — Changing hearing aid name with in the app *2026-03-11, version 1.43.0* It'd be great if the hearing aid name could be changed within the app. Currently the name that appears during bluetooth connection cannot be modified by the user. so we have to request the center to change it ### 3/5 — Works but disappointing *2026-02-05* This app basically works to control my new hearing aids, but overall it is very disappointing . The find my aid feature is cool and already saved me once. The “sound enhancer” is just a 3 (!) band equalizer. Would be more useful with 5-8 bands. The save favorites only saves the equalizer setting, and nothing else. Biggest problem , which may be fault of aids and not app, is switching modes reverts back to default volume. Walking around at 6 with noise filter, enter noisy space and want to try “Hear in Noise” and am suddenly deafened by painful loud noise as it jumps to 8 with no filter. ### 3/5 — App review *2025-10-11, version 1.41.0* I have to constantly shut down phone to reconnect to my aids ### 3/5 — HearMax app *2025-08-31, version 1.41.0* Is not always accurate ### 1/5 — Connection *2025-08-22, version 1.41.0* Have had hearing aids for 2 years and it always looses connection. Even trying to post this review took 3 times. ### 2/5 — Noch Optimierungsbedarf *2025-08-04* Die App ist durchwachsen. Sie funktioniert gut, wenn sie mit dem Hörsystem verbunden ist. Störend ist, dass das Herstellen der Verbindung zum Hörsystem gefühlt eine Ewigkeit dauert. Beim ersten Aufruf des Tages ist das noch okay, aber nach jedem Entsperren des iPhones dauert es Sekunden, bis man mit der App das Programm wechseln kann, das Hörsystemmikrofon ein- und ausschalten kann usw. Selbst wenn die zuletzt verwendete App HearMax ist und man das iPhone sperrt und gleich wieder entsperrt, dauert es, bis die Verbindung zw. App und Hörsystem steht. Bitte ändern. ### 3/5 — Updated Beltone HearMax *2025-07-26, version 1.41.0* Received App requiring an update, so I did & now I cannot access the App. It’s still on my iPhone, but when I tap to show it the Beltone opening appears & then disappears!!! I can’t reset or refresh as advised as I also don’t have access to websites/online services. What options do I have? Colleen ### 4/5 — Me too *2025-04-21, version 1.39.0* Under suggestion, I removed the HearMax app I had and downloaded the current offering. Perhaps updates not for older versions. ## Most critical reviews (10 lowest-rated) ### 1/5 — Lost pairs *2026-07-28, version 1.43.1* This app has become a lost cause- it is constantly becoming un-paired with my iPhone. It’s a literal pain in the neck going through that tedious pairing exercise. It’s not worth the aggravation. Any body know a better app? ### 1/5 — unstable *2026-06-23, version 1.43.1* The app does not respond while streaming and when adjusting. it looses connection to the aids ### 1/5 — New Update APP No Longer Works *2026-04-13, version 1.43.1* Since the update I can no longer use the App features. I was able to Pair with my iPhone, but can ONLY control settings within IPHONE SETTINGS/Accessibility/Hearing Devices. - All my saved presets are gone and I am completely unsatisfied. ### 1/5 — Very disappointed *2026-02-27, version 1.43.0* Very disappointed in new update I have to re pair my hearing aids 5-6 a day This didn’t happen before this lastest update .. please fix ASAP!!! Same hearing aids just new update messed everything up !!! ### 1/5 — Seit Update auf Version 1.43.0 unbrauchbar *2026-02-22* Die Bluetooth Verbindung geht immer und immer wieder auch nach Neuinstallation verloren. ### 1/5 — Update *2026-02-21, version 1.43.0* This update sucks!!!!! Can NOT connect! Have to pair every time!!!! Fix this now!!!! ### 1/5 — Very annoying app *2025-12-30, version 1.41.0* Randomly doesn’t open without going into Settings first. Also it doesn’t retain all settings from one app opening to the next. ### 1/5 — My phone "not compatible with hearing aid" *2025-11-03, version 1.41.0* Just got new Beltone "Celebrate". I have an iPhone 15 running the latest iOS 26.0.1. I cannot connect my new $$$$$ hearing aids to my phone. Beltone! Fix this please! ### 1/5 — Not working *2025-10-17, version 1.41.0* This app does not work on iPhone17pro. When will you update the app? ### 1/5 — iPhone 17 *2025-10-10, version 1.41.0* Does not work with iPhone 17. When will it be updated? ## Most praised reviews (10 highest-rated) ### 5/5 — Helpful Hearing Aids *2026-06-25, version 1.43.1* Our experience with Beltone has been very positive. Garry Hammer and his assistant, Angela, have been very efficient as well as knowledgeable and experienced. In addition, the ongoing care to maintain the aids has been extraordinary. ### 5/5 — Top Shelf *2026-06-18, version 1.43.1* Caitlin is the most compassionate and knowledgeable hearing specialist I’ve ever been to !!! ### 5/5 — Life Changing *2026-05-17, version 1.43.1* Best decision to get hearing aids! I can hear even more! My family is happy now too! ### 5/5 — Excellent Hearing Aids *2026-05-01, version 1.43.1* Beltone hearing aids changed my life for the best! ### 5/5 — Beltone hearing aids *2026-03-22, version 1.43.1* Beltone hearing aids the best for me. Gives me more confidence and my hearing improves. Thank you Beltone. ### 5/5 — Overall personal impact on hearing in everyday situations *2026-01-30, version 1.41.0* Theses Sid’s have been easy to adapt to with stage increase in sound settings. App. is s god interface. ### 5/5 — VICTORINO *2025-11-25, version 1.41.0* Audífonos ### 5/5 — Life saver *2025-07-10, version 1.39.0* Just make my life so much easier very greatfull. ### 5/5 — Right ear *2025-06-30, version 1.39.0* My Left ear hearing aid works fine. I have a problem with the right ear hearing aid. After overnight charging. Upon placing into my ears, the left acts as the user guide says it should. I get nothing from the right ear hearing aid. ### 5/5 — Connections usb chargeur *2025-06-18, version 1.39.0* Point faible de ces aides auditives --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*