# Benchmark Community Bank — user reviews > 35 indexed App Store user reviews of Benchmark Community Bank by Benchmark Community Bank, rated 4.81/5 from 3,037 ratings. - Source: https://appshunter.io/ios/app/benchmark-community-bank/id582637396/reviews - App overview in markdown: https://appshunter.io/ios/app/benchmark-community-bank/id582637396.md - Rating breakdown: 5★ 2,195 · 4★ 182 · 3★ 53 · 2★ 16 · 1★ 35 ## What do users think of Benchmark Community Bank? Overall sentiment: neutral **Pros** - 👍 User-friendly layout - 🚀 Convenient features - 💡 Useful app capabilities - 🔒 Secure banking **Cons** - 🐛 Bugs and glitches - 🔑 Login/password issues - 📉 Lacking features compared to personal app - 💤 Poor app performance **Commonly reported bugs** - Unable to log in due to system updates - Inability to check account balance - Login information not saved **Most requested features** - Ability to view business statements - Increased check deposit limit - Touch ID support - Apple Pay integration ## Newest reviews (10 of 35) ### 4/5 — Love my app *2022-06-19, version 2021.11.0.77* I love this I can doing most everything on this app ! Will worth having it. ### 4/5 — Nice *2022-02-20, version 2021.11.0.77* The people at my branch is so sweet n have great customer service ❣️ ### 3/5 — It's ok *2015-09-15, version 4.5.0.0* Please support iPhone 6/Plus! This app is so low resolution, and it's one of the very few apps I have that isn't optimized. It's not very useful for anything except viewing account balance. I would also like to see Touch ID. As a side note, I would also like Benchmark to support Apple Pay. It's added convenience and security are very important to me, and other customers, I'm sure. ### 5/5 — Favorite app *2015-02-26, version 4.3.0.0* I love banking with BCB! This app makes it ten times easier to make payments and access my money! ### 5/5 — Great Job Benchmark *2014-08-29, version 4.1.1.0* It is wonderful to see that Benchmark is doing a great job of keeping up with the ever changing world. This app is very user friendly and I have not had a single problem using it. Keep up the good work! ### 5/5 — FINALLY *2013-11-04, version 3.5.2.3* Holla southside VA ### 5/5 — Love it *2013-10-07, version 3.5.2.0* We love this app!!!!!! ### 5/5 — Quick & Easy! *2013-07-22, version 3.3.1.0* Quick access right at your fingertips. I love it😀😀😀 ### 4/5 — I have been waiting on this app *2013-07-12, version 3.3.1.0* I just installed this app and used it to transfer some money from one account to another (the drag and drop accounts was a nice touch) and it worked great, the UI is nice and clean and very intuitive. Well done... ### 5/5 — Wonderful!!! *2013-05-03, version 3.3.1.0* You could not ask for a better app! It is consistent and reliable- in fact, better than the website. Benchmark is truly a bank that cares for its customers. They have earned my loyalty! Thank you Benchmark. ## Most critical reviews (10 lowest-rated) ### 1/5 — Balance *2026-08-09, version 2026.04.02* Unable to provide accurate balances ### 1/5 — Personal APP is better than Business APP *2025-12-18, version 2025.07* The personal account app is better than this one . Won’t allow you to view business statements . The layout is poor , doesn’t tell you what transactions are for like personal account . If you all would model it after the personal account APP I think it would be 10x better . You would think the business model would be better but it is very poor and needs improvements . A LOT . ### 1/5 — Updating the system for 3 days and can’t login in *2025-02-22, version 2024.12* Annoying that this is even an issue and I can’t check my bank accounts to transfer money because I can’t login ### 1/5 — Upgraded and cannot even check my balance *2016-08-16, version 5.2.6* Just upgraded and now I can't even check my balance... ### 2/5 — Check deposit *2019-06-19, version 5.12.44* Just too hard to get a photo. All other photo apps work fine. Why do you capture in black and white? Take a nice color photo and convert later. Too many Review deposits. ### 2/5 —  *2018-06-06, version 5.9.1.37* Modern day Wells Fargo. ### 3/5 — Can’t get on *2022-09-26, version 2022.4.0.6* I can’t get on each time without changing my password or being locked out calling someone to help me ### 3/5 — App *2020-07-23, version 6.3.57* Would like access to see deposits. ### 3/5 — Password problem *2019-07-09, version 6.0.48* Will not save my password... many attempts but no fix seems to correct this issue. Very frustrating. ### 3/5 — Application error. *2019-06-16, version 5.12.44* No account to display. Can’t deposit money. Can’t see what’s in my account. Uninstall...reinstall...works now, but it forgot my login info and won’t save it. A big hassle and a big waste of time. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-06-22, version 2025.07* Very user friendly ### 5/5 — BCB *2026-02-03, version 2025.07* I have no issues with their service every one is helpful nd always smiling ### 5/5 — App *2025-05-09, version 2025.2.2.3* Love the app! ### 5/5 — Scam *2021-09-29, version 2021.6.0.74* Y’all be scamming how someone take 32$ out of atm ### 5/5 — Check deposits *2020-11-09, version 6.5.2.67* I think the online check deposit amount needs to be increased. Right now it’s $999.99. Other banks limit it to $2000 or $3000. Don’t understand the low amount. ### 5/5 — Great Bank!! *2020-10-05, version 6.5.2.67* Customer Service is 100% on point. Banking service is excellent. It is great to see the new places that are opening around. BCB is the best. ### 5/5 — Service at the palm of your hand! *2018-12-24, version 5.11.0.41* Love the BCB app!!! ### 5/5 — Great App *2016-06-02, version 5.0.0* I'm extremely thankful for this app. Being on the go pretty much all the time, this app is useful to me on a daily basis. Friendly lay out, simple features, and extremely easy-to-use, great job! ### 5/5 — Love the update *2016-04-15, version 5.0.0* Really love the app. Spence the update, real convenient. ### 5/5 — Great App! *2015-06-06, version 4.3.0.0* BCB's app is user-friendly and much easier to navigate than Bank of America's. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*