# Bendigo Bank — user reviews > 422 indexed App Store user reviews of Bendigo Bank by Bendigo and Adelaide Bank Ltd, rated 4.70/5 from 59 ratings. - Source: https://appshunter.io/ios/app/bendigo-bank/id482844929/reviews - App overview in markdown: https://appshunter.io/ios/app/bendigo-bank/id482844929.md - Rating breakdown: 5★ 51 · 4★ 4 · 3★ 0 · 2★ 1 · 1★ 3 ## What do users think of Bendigo Bank? Overall sentiment: neutral **Pros** - 👍 Easy to use app - 🚀 Straightforward and efficient - 🔒 Good security features - 💳 Ability to manage multiple accounts - 🏦 Reliable and trustworthy bank **Cons** - 🐛 Frequent app crashes and login issues - ⏱️ Slow app performance and long load times - 🔒 Overly complex security measures - 📱 Limited functionality compared to other banking apps - 🔕 Lack of transaction notifications and alerts **Commonly reported bugs** - App freezing and crashing on login - Security upgrades causing account lockouts - Inability to access online banking on certain devices - Unreliable app availability due to frequent maintenance **Most requested features** - Push notifications for transactions - Advanced budgeting and savings tools - Dark mode option - Ability to use app on multiple devices - Improved transaction details and categorization ## Newest reviews (11 of 422) ### 4/5 — Outdated *2026-08-25, version 4.20.20* The Bendigo Bank app feels seriously outdated compared with other banking apps. While it’s simple and easy to navigate, it’s missing some pretty basic features that have become standard elsewhere. Most notably, there are no push notifications when money goes into or out of your account. Other banking apps can notify you instantly about every transaction, which is incredibly useful for keeping track of your finances and spotting anything unusual. It would also be great to have an account activity/spending summary where you can select a time period and see where your money is going, including categories for different types of spending. Other banking apps have been doing this for years. The app itself is easy enough to use, but the overall experience feels like it’s about five years behind the competition. Adding transaction notifications and a proper spending summary would make a huge difference. Push notifications, in particular, seem like a fairly straightforward feature to implement. Hopefully Bendigo Bank gives the app a much-needed refresh soon, otherwise I might have to swap bank entirely because of the app interface. ### 4/5 — No warnings when fraud activity *2026-08-20, version 4.20.19* Hi, I only use this account for online purchases. As a result I’ve had a number of fraudulent activity which I have picked up and have had to cancel my card wait days and start all over again . I hear of other people saying how their bank picked up on fraudulent activity, put a hold on their account and rang the customer! Why can’t Bendigo bank do the same for me. Been with you many years!!! When I went into a bank once the teller had the nerve to tell me I must have pushed something I shouldn’t have ?? Not impressed. ### 3/5 — Gets the job done *2026-08-12, version 4.20.19* Not great but not bad ### 3/5 — Needs Payment Notifications *2026-08-10, version 4.20.19* Overall, good banking app. Clean and Simplistic. I’ve banked with lots of banks. Currently bank with CBA and ANZ Plus. Both of which are still superior to Bendigo as they both have payment notifications for deposits and card transactions. If this feature was available it’d be a 5 Star Review. ### 5/5 — Graham Jacques *2026-08-06, version 4.20.18* Staff & Service at the QCentre Branch is exceptional ### 3/5 — Lil off *2026-08-04, version 4.20.18* Abit slow on loading and would be nice to change the colour of the app icon ### 5/5 — Bendigo bank review *2026-08-04, version 4.20.18* I love Bendigo bank ### 5/5 — Could improve *2026-08-02, version 4.20.17* I like this app , it works ok , but I would like to see a transaction notification come up on my phone for money coming in or money going out , direct debits and my wages when the go in , having to open the app to see both is a pain . Other banks do this , com bank for example , my Wise card , and I am sure there are others . I asked one of your bank tellers recently when I swapped my phone over , and she said very bluntly , we don’t do that , I am pretty sure you guys could make that happen . It makes sense for us the customer, and it could help with fraudulent transactions too . ### 5/5 — Service *2026-07-31, version 4.20.17* I have been with Bendigo as a BDCU member. The service has been excellent. Any issues with banking they have been outstanding. I can’t rate them highly enough. ### 5/5 — Janice Holmes *2026-07-27, version 4.20.17* Absolutely fabulous the Bendigo bank that I attend in Elizabeth,South Australia they are always extremely helpful and friendly but also I love my app with Bendigo bank with zero problems thank you ### 5/5 — Service *2026-07-26, version 4.20.17* Great customer service couldn’t fault their service. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unreliable *2026-08-28, version 4.20.20* Worrying that the whole bank was down for a day. Not good enough ### 1/5 — Update broke access due to authentication weirdness. *2026-08-28, version 4.20.20* Rubbish. Looking for a different trading account provider. ### 1/5 — Rubbish *2026-08-27, version 4.20.20* Absolute rubbish bank and app it’s always ALWAYS never working ### 1/5 — 2 crashes in 3 days *2026-08-27, version 4.20.20* We got caught out twice in 3 days! Can’t access our money or pay for fuel on the spot… considering changing bank ### 1/5 — Unreliable app 21/8/26 *2026-08-21, version 4.20.19* The app is completely unreliable. Won’t open, biometrics crash and is very slow. ### 1/5 — Fix the app people!!! *2026-07-24, version 4.20.17* No notifications for transactions is the worst. Simple fix. Every other bank does it! I want to be notified when my leaves my ACC or comes into it. Please fix!! ### 1/5 — Stop asking for reviews *2026-07-24, version 4.20.17* Stop wasting my time 😡 ### 1/5 — doesn’t work *2026-07-20, version 4.20.17* i started having issues with my apple wallet so had to order a new card, once received the new card the card didnt work so tried to transfer money to my sister only to find the app wasnt working. when i called up they said nothing was wrong on there end and said they couldn’t do anything. ### 1/5 — Bodgy app, totally useless *2026-07-19, version 4.20.17* Totally useless app!!!! Constantly crashing & not loading!!! Most useless IT department in existence!!!! Constantly on the phone trying to get it fixed!!!! Works for a month or so then the same issues again!!! Phone call to India & still not working!!!! Seriously sack the amateur clown in IT & hire someone that can do the job!!!! ### 1/5 — Credit Card Balance UI *2026-07-12, version 4.20.16* Due to there not being a way to easily keep track of how much I’ve paid on my credit card balance from the previous statement period, it has resulted in my being charged nearly $2 in interest. Out of principle I will be shutting down my credit card and withdrawing all my deposits. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent app *2026-08-20, version 4.20.19* This is a great app. I can do virtually everything related to banking I need to do wherever I am providing I have sufficient signal. Intuitive and simple to use. ### 5/5 — HGJ *2026-08-19, version 4.20.19* Awesome people to deal with, real people who want to help. Thanks Bendigo 👍 ### 5/5 — Good *2026-08-13, version 4.20.19* Good ### 5/5 — Teah *2026-08-12, version 4.20.19* So helpful ### 5/5 — Werribee Branch *2026-08-11, version 4.20.19* I would like to provide positive feedback about the excellent service I received at the Werribee Branch. The staff member who served me was extremely friendly, professional and very knowledgeable. They took the time to explain everything clearly and made the process simple and enjoyable. Their outstanding customer service is greatly appreciated. Thank you for such a positive experience. ### 5/5 — Review *2026-08-09, version 4.20.18* I love my Bendigo Bank, very easy for me to use but most importantly the help I am given with every question I put to them, nothing seems to be any trouble. ### 5/5 — Really great bank and app *2026-08-08, version 4.20.18* Such a great local bank, supporting Australian employees and genuinely wanting to do the right thing. App has all the features you’d want, and is well designed and intuitive. ### 5/5 — Review- Bendigo bank *2026-08-08, version 4.20.18* Easier than I thought, and if I have a problem the tellers at the bank sort it out easily for me and take their time to explain how it works, thanks Eddie ### 5/5 — Ms. William Miller *2026-08-07, version 4.20.18* Excellent Service ### 5/5 — Bank for me *2026-08-07, version 4.20.18* Easy to use and when I need to go to branch, staff always friendly and helpful --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*