# Benefitfocus Health Accounts — user reviews

> 16 indexed App Store user reviews of Benefitfocus Health Accounts by Benefitfocus, rated 3.60/5 from 49 ratings.

- Source: https://appshunter.io/ios/app/benefitfocus-health-accounts/id1260661855/reviews
- App overview in markdown: https://appshunter.io/ios/app/benefitfocus-health-accounts/id1260661855.md
- Rating breakdown: 5★ 29 · 4★ 2 · 3★ 1 · 2★ 4 · 1★ 13

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible interface, no customer service

*2021-09-15*

Not user friendly

### 1/5 — Annoying log in procedure, unintuitive design

*2021-06-13*

Would use another app if possible

### 1/5 — Slow

*2021-04-25*

Takes forever to load, get error message often.

### 1/5 — Not working

*2021-03-06*

Download twice keep getting error message to contact developer. Please if this app

### 1/5 — APP IS TERRIBLE

*2020-05-08*

Login credentials work on web browser but do not work in App.  Maddening.

### 1/5 — Don’t use this.

*2020-02-16*

Receipt upload doesn’t make your approval go through. You will waste a lot of time.

### 1/5 — Overkill

*2020-02-05*

The security requirements are ridiculous. I have no idea why the passwords often don’t work. I often must reset the password. Then, I have to verify with a security code when I want to make a withdrawal. Didn’t I already confirm my identity by logging in? The use of this app is cumbersome and irritating.

### 2/5 — Needs improvement

*2020-07-30*

The login process fails to remember I have selected Face-ID. The app wants read/write access to photos. It only needs Read.

### 3/5 — App crashes had to try 3 times

*2019-12-17*

App crashes

### 4/5 — Good App - Please Add Touch ID

*2017-09-18*

App works as expected. Would like to see Touch ID for login instead of having to type your password.

## Most praised reviews (6 highest-rated)

### 5/5 — Awesome

*2021-05-10*

Easy to use. Perfect for me

### 5/5 — Great app

*2020-06-13*

So convenient to keep an eye on my med expenses

### 5/5 — Slow.....

*2020-02-27*

Takes extremely long to upload claim.  Last year it worked wonderfully but this year it took almost 10 minutes to upload with 3 receipts!

### 5/5 — Easy HSA

*2017-10-15*

I love having quick and easy access to my HSA. Submitting expenses for reimbursement is quick and simple.

### 5/5 — Love the app!

*2017-09-13*

The app is so easy to use and intuitive. The design is nice and workflow is simple to navigate. Love having all of my account information in one place.

### 5/5 — EA

*2017-08-16*

This app is so easy to use! I was able to quickly check my HSA balance when waiting at the doctor office. It was also super easy to find a claim for my daughters daycare. Took less than a minute! I will be using this app often!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*